Lexus of Pembroke Pines - Service Center

From the moment I came to drop off my car I was greeted by the professional front desk attendants, then directed to Zoe my CSR who took her time to make me feel at ease! They have kept me up to date the w by the professional front desk attendants, then directed to Zoe my CSR who took her time to make me feel at ease! They have kept me up to date the whole time so that I don’t have to wonder what stage my repair is in. Although a car accident is never an enjoyable occasion, Lexus or Pembroke Pines has made me feel like family. More

Always excellent service ! Always in and out They have a Always excellent service ! Always in and out They have a well oiled machine, no other dealership had service as good as Lexus Pembroke Pines ! Thank Always excellent service ! Always in and out They have a well oiled machine, no other dealership had service as good as Lexus Pembroke Pines ! Thanks More

I received a very cold greeting from Jeffrey . When advising him I had a scheduled appointment he ignored conversation and proceeded to advise me it will take approximately 1 1/2 hr. My car arrived pr advising him I had a scheduled appointment he ignored conversation and proceeded to advise me it will take approximately 1 1/2 hr. My car arrived pretty clean n was given back smeared by an unclean rag!!! More

Excellent service. Everything was perfect and professional. The attention was also great. I couldn’t change a thing. Thank you for this great experience, Lexus. professional. The attention was also great. I couldn’t change a thing. Thank you for this great experience, Lexus. More

Everyone is super nice. They all ways asking if they could help you. And fast service. I Did not have any problems at all. Keep up the good work could help you. And fast service. I Did not have any problems at all. Keep up the good work More

Service was fast and great very friendly very professional We recommend it to all my friends that have a Lexus would definitely take my car back to them professional We recommend it to all my friends that have a Lexus would definitely take my car back to them More

The main issue for what I brought the car wasn’t resolved, took too long and I requested not to wash my car and it was washed, I also asked to show me how to connect my phone through Carplay and the resolved, took too long and I requested not to wash my car and it was washed, I also asked to show me how to connect my phone through Carplay and they didn’t More

Excellent service; friendly; on time; gracious; exceptional! Jeremy is all of those things! Love my service advisor! He is awesome and I won’t go anywhere else! exceptional! Jeremy is all of those things! Love my service advisor! He is awesome and I won’t go anywhere else! More

Im very pleased with the service I received. The service advisor was very professional and helpful. All employees where pleasant and friendly from arrival to my departure. advisor was very professional and helpful. All employees where pleasant and friendly from arrival to my departure. More

Felt rushed turning in my car.. was told I had bald tires when I don't. Picked up the car Sunday cashier was late.. my service person didn't print out my invoice so I don't know what was done tommy car till when I don't. Picked up the car Sunday cashier was late.. my service person didn't print out my invoice so I don't know what was done tommy car till this day. Waited way too long to get my car with barely any customers there. More