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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,169 Reviews

8,169 Reviews of Lexus of Pembroke Pines - Service Center

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May 12, 2025

Excellent customer service. Jeremy always pays attention to the small things that matter. They do a phenomenal job. More

by DNURSEMARCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeremy and the team at Lexus of Pembroke Pines provided you with excellent service. Thank you for recognizing their attention to detail!

May 11, 2025

Excellent job except for the waiting that's always to long, the rest i will give a 5 More

by kealto2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

I always appreciate the service at Lexus of Pembrock! It’s easy to book appointments. They are efficient and the staff is great! I particularly appreciate Mr Rust, the service coordinator!. More

by Ritterej1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre rust
May 12, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with us at Lexus of Pembroke Pines! We're delighted to hear that Andre and our team provided efficient service and made booking appointments a breeze. We look forward to serving you again in the future!

May 11, 2025

We had a quick and good service. Everything was explain in detail and they were very attentive More

by lis84gutiee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 12, 2025 -

Lexus of Pembroke Pines responded

Thank you for the positive review of Lexus of Pembroke Pines!

May 11, 2025

Everything was down really nicely and properly. The service overall was excellent as usual. Thank you for your service! More

by SADIQIQBAL1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose amaro
May 12, 2025 -

Lexus of Pembroke Pines responded

Thank you for the wonderful feedback! We're delighted to hear that your experience at Lexus of Pembroke Pines was excellent as always. We appreciate your support and look forward to serving you again in the future!

May 10, 2025

Service was great, my inly question for my certified Lexus is why the filters weren’t cover More

by JOCPRILEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
May 12, 2025 -

Lexus of Pembroke Pines responded

Thank you, for reviewing Lexus of Pembroke Pines!

May 10, 2025

The service was very professional and done promptly. . I waited and the time was surprisingly quick More

by BCCNurse
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
May 12, 2025 -

Lexus of Pembroke Pines responded

Thank you for stopping by to leave Lexus of Pembroke Pines a wonderful review! We look forward to assisting you again!

May 10, 2025

Timely don - wait Period wasn’t bad. . Ease with to get last minute service. But not the cheapest :) thx More

by STACYGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A lady took care of me and wrote up my order. Very courteous
May 12, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines, Stacy! We're glad to hear that our team was able to accommodate your last-minute service needs efficiently. We appreciate the feedback and look forward to serving you in the future!

May 10, 2025

Jose always the best of the visit . Always look for the best interest of the customers with his recommendations to keep your vehicle up to date More

by colon2335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 12, 2025 -

Lexus of Pembroke Pines responded

Thank you for highlighting Jose's dedication to customer care at Lexus of Pembroke Pines! We're glad he could provide valuable recommendations to keep your vehicle in top shape. We appreciate your support and look forward to serving you again!

May 09, 2025

The Dealership is excellent! ! Jeremy is an exceptional service advisor. It was a seamless process for me from start to finish. More

by Alstonhb2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Lexus of Pembroke Pines responded

We're happy to hear that Jeremy provided you with exceptional service and made your experience at Lexus of Pembroke Pines seamless. Thank you for the fantastic review!

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