Lexus of Pembroke Pines - Service Center

This was my first visit to the Lexus service department and I was very impressed. Jeffery was very helpful in explaining all the benefits I have owning a Lexus I had bought the IS 300 used at car Max. and I was very impressed. Jeffery was very helpful in explaining all the benefits I have owning a Lexus I had bought the IS 300 used at car Max. They gave me no information at all. More

Every things was wonderful. The attention was executed to the best. I am very Please I always call Jose Luis Amaro and is very good and excellent on his job to the best. I am very Please I always call Jose Luis Amaro and is very good and excellent on his job More

Always Great customer service, friendly & so helpful from Jose Amaro he’s the best, if I ever have a problem he goes over and beyond to solve it. Great Guy Jose Amaro he’s the best, if I ever have a problem he goes over and beyond to solve it. Great Guy More

I’ve been a customer there for over 10 years now. I was so disappointed when Jeff left because he always took the best care of me and any vehicle I brought in. I’m so happy he’s back!!! I know my car is al so disappointed when Jeff left because he always took the best care of me and any vehicle I brought in. I’m so happy he’s back!!! I know my car is always in great hands with him!! More

Excellent service! Fast and efficient. Jeremy took care of everything and it was a really good experience. Fast service and great customer care and service. of everything and it was a really good experience. Fast service and great customer care and service. More

I have always driven Toyota. Was a customer of Weston Toyota for 10 years. Always received top notch customer service. Unfortunately, I cannot say the same for Lexus of Pembroke Pines. I Brought my car Toyota for 10 years. Always received top notch customer service. Unfortunately, I cannot say the same for Lexus of Pembroke Pines. I Brought my car in 3 times - the collision center when someone backed into me, fix the recall and a new tire when I ran over a nail. The customer service I received and lack of attention to detail should be highly embarrassing to Lexus! I’d be happy to share the details of my 3 experiences. Please let me know. More

Great service, excellent quality q q q q q q q q q q q q q q q q q q q q quality! q q q q q q q q quality! More

Jeremy is excellent, his customer service is flawless and if it wasn’t for him I probably would have gone to another car manufacturer. I recommend Jeremy if you want the best outcome if it wasn’t for him I probably would have gone to another car manufacturer. I recommend Jeremy if you want the best outcome More

Was there 30 min..diagnostic on hybrid battery! Only checked sensor not the battery. Wanted me to but a new battery for $6,900! Charged me $207! Didn’t honor my service contract deductible! Took it t checked sensor not the battery. Wanted me to but a new battery for $6,900! Charged me $207! Didn’t honor my service contract deductible! Took it to someone else! Said battery tested was fine..defective sensir! Your a sham! More

It’s my pleasure to write a few words about the service I receive for both of my cars when I visit Lexus of Pembroke Pines. Let me say that they have been serving both of my ES’s: 1999 and 2019 since 2012. receive for both of my cars when I visit Lexus of Pembroke Pines. Let me say that they have been serving both of my ES’s: 1999 and 2019 since 2012. I can honestly say since 2012, I have received nothing less than excellent service for both vehicles every time. Thank you all, for your years of kind service. More