Lexus of Pembroke Pines - Service Center

Mr. Isidro Garcia was SUPER helpful. I originally had an appointment with Jeff and was somehow overlooked. Mr. Garcia was apologetic and professional in making sure that my needs were met. appointment with Jeff and was somehow overlooked. Mr. Garcia was apologetic and professional in making sure that my needs were met. More

Great, friendly and professional. Amazing... Always efficient service Drop the car on time, leave the keys. Just a few confirmation questions and answers. 1 hour later - message that car is ready for efficient service Drop the car on time, leave the keys. Just a few confirmation questions and answers. 1 hour later - message that car is ready for collection. Excellent service as always. Thank you More

As always, very pleasant experience at this location. All service representatives were professional and respectful of my time. Very through at explaining the services needed and performed. All service representatives were professional and respectful of my time. Very through at explaining the services needed and performed. More

I always have a great experience with my service and receive my car back clean. The staff is on time and friendly always! Also easy to get a loaner when needed receive my car back clean. The staff is on time and friendly always! Also easy to get a loaner when needed More

I had to wait for over 2 hours. I was not made aware that I could asked for home pick up and delivery. I know better for next service. Waiting room amenities poor. that I could asked for home pick up and delivery. I know better for next service. Waiting room amenities poor. More

Service was fast, comprehensive, and significantly beat expectations. I wouldn't want to go anywhere else for maintenance! Scott was wonderful and took care of everything, including accommodating a few add expectations. I wouldn't want to go anywhere else for maintenance! Scott was wonderful and took care of everything, including accommodating a few additional things to keep an eye on. Thank you! More

Our service writer Jeff was extremely knowledgeable and helpful, and kind! Jeff took care of everything and made the experience much more pleasant. Thank you! helpful, and kind! Jeff took care of everything and made the experience much more pleasant. Thank you! More

I love Lexus of Pembroke Pines! The staff is very professional and cares about their customer’s needs! It’s is a pleasure doing business with them! professional and cares about their customer’s needs! It’s is a pleasure doing business with them! More

Had a problem with the tire lock which had broken. Rod promptly reviewed the previous service record and was able to replace it at no additional cost. promptly reviewed the previous service record and was able to replace it at no additional cost. More

Everything was really good. Excellent customer service. Sabastian Mejía attended me and he was very good I will recommend him and pen to pines devices as well Sabastian Mejía attended me and he was very good I will recommend him and pen to pines devices as well More