Lexus of Pembroke Pines - Service Center

Jeff was my Service consultant. I appreciated his timeliness and that he clearly explained the needs on my car. But, my car was not vacuumed. timeliness and that he clearly explained the needs on my car. But, my car was not vacuumed. More

Scheduling was easy. Service was quick and the washed my car too. Sebastian in the Service Dept is the best - very professional and customer service oriented. car too. Sebastian in the Service Dept is the best - very professional and customer service oriented. More

Thanks for the excellent service/customer service. The process was well organized and timely and the interaction was friendly, caring, professional, courteous, informative and lighthearted. process was well organized and timely and the interaction was friendly, caring, professional, courteous, informative and lighthearted. More

Did not address main issue. Battery was getting bad and did not replace. Battery was dead when I got home. Had to go out early Sunday am and buy a new battery. did not replace. Battery was dead when I got home. Had to go out early Sunday am and buy a new battery. More

They did a wonderful job on servicing my vehicle. Whoever cleaned my car did a very mediocre job. There were spots on my rear view mirrors. Whoever cleaned my car did a very mediocre job. There were spots on my rear view mirrors. More

I have the best service person -Andre Russ. He has excellent customer service very knowledgeable . You should have him train the other service writers/ he gets 20 stars excellent customer service very knowledgeable . You should have him train the other service writers/ he gets 20 stars More

Jeremy was super nice and helpful. Really enjoyed having him as my advisor. My service was quick and painless. Thank you guys so much for the service! him as my advisor. My service was quick and painless. Thank you guys so much for the service! More

Our Service Rep John is excellent, knowledgeable and gives outstanding customer service. all your mechanics are the very best there is. I recommend him and your dealership to my friends. Thank you. gives outstanding customer service. all your mechanics are the very best there is. I recommend him and your dealership to my friends. Thank you. More

Servicing was completed in a timely manner and customer service was superb. Purchased tires, wheel balancing and alignment. Loaner car was clean And well maintained. service was superb. Purchased tires, wheel balancing and alignment. Loaner car was clean And well maintained. More

My treatment was impeccable and the service was good. The only issue that I had is that a week later I was stuck at Publix supermarket because my batter was dead. This tell me that the check up service did n only issue that I had is that a week later I was stuck at Publix supermarket because my batter was dead. This tell me that the check up service did not include checking the strength of the battery. I purchase a new on. Otherwise my service manager was caring and polite and was quite articulate in explaining what was going on. More