Back

Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,136 Reviews

8,136 Reviews of Lexus of Pembroke Pines - Service Center

Sort by
February 22, 2021

The service was fast and professional. Sebastian was The service was fast and professional. Sebastian was very courteous and listen to all my concerned and addressed each one and more !!! I left L More

by RODANAS45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Feb 22, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we will certainly let Sebastian know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

February 22, 2021

I came in for a routine service on my ES 250 Sport. I was there for a little over an hour which was fast compared to other times. More

by Es350 sport driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Fuller
Feb 22, 2021 -

Lexus of Pembroke Pines responded

Thank you for trusting us with your Lexus ES 250 Sport! We are very glad to hear that you are satisfied with our service, and we hope for the chance to assist you in the future.

February 22, 2021

My advisor was very professional and the cafeteria at the dealership is very convenient and useful. They also helped me program my keyfob while it was in for scheduled service. More

by andresaua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigele
Feb 22, 2021 -

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines with your vehicle. I am glad to see that our service department took care of you and got you back on the road!

February 22, 2021

The Service was GREAT. Can’t remember my Sale person name. Very very Helpful and made sure I was comfortable while waiting. Fast and convenient. Thanks More

by Lucy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Peterson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Lexus of Pembroke Pines responded

We're thrilled to hear that our team delivered such exceptional service, Lucy! Thank you for trusting Lexus of Pembroke Pines with your business!

February 22, 2021

Juan Correa was my service consultant and was absolutely wonderful! This was my first service appointment (5,000) miles and I was very pleased with my service experience. More

by lauren31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Correa
Feb 22, 2021 -

Lexus of Pembroke Pines responded

Thank you for your business and excellent review of Juan and the team! We look forward to welcoming you back to Lexus of Pembroke Pines next time, Lauren.

February 22, 2021

I always come away very satisfied. Rarely a disappointment. Will always recommend a purchase of a Lexus vehicle more so because of its maintenance service. More

by mirthaher29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Fuller
Feb 22, 2021 -

Lexus of Pembroke Pines responded

We're so grateful to have you in the Lexus of Pembroke Pines family! Thank you for trusting us with all your repair and maintenance needs!

February 22, 2021

John is fantastic. He’s very patient, understanding and addresses all my vehicle related concerns. I enjoy having John as my service advisor and I highly recommend him. More

by LUNA0827
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John from Service
Feb 22, 2021 -

Lexus of Pembroke Pines responded

It was so kind of you to share your feedback regarding our team member, John. We are glad to hear that he always takes care of you during your visits to Lexus of Pembroke Pines!

February 21, 2021

Never disappointed with quality of service and staff. Andre Rust has proven himself a knowledgeable and honest service representative. Work is always completed in a timely fashion. More

by bdonate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Feb 22, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We appreciate your business and are thrilled to hear that Andre went above and beyond to assist you. Drive safely, and we hope to see you back at Lexus of Pembroke Pines next time!

February 21, 2021

I'm in a cast!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!! Great service .Great service Great service Great service Great service Great service Great service Great service Great service Great service More

by SUNCITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Feb 22, 2021 -

Lexus of Pembroke Pines responded

It means so much to us that you took the time to leave a review! Thanks from the team at Lexus of Pembroke Pines!

February 21, 2021

We have been getting our Lexus and servicing them from this Dealership for over 20 Years. The sales people are good to work with to buy the cars, and the service department is thoroughly outstanding, my More

by BillE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust - service advisor
Feb 22, 2021 -

Lexus of Pembroke Pines responded

Bill - What can we say to thank you for your 20 years of business? We are thrilled that you can depend on both our sales and service teams for excellent service, and we appreciate you giving a shout-out to Andre. Have a wonderful week! - Lexus of Pembroke Pines team

...
616
...