Lexus of Pembroke Pines - Service Center

Care and responsibility is one of the great things of the people who work at Lexus! I missed Mr. Gustavo Palacio and I hope that soon he will be back. He is a great consultant and takes great responsibilit people who work at Lexus! I missed Mr. Gustavo Palacio and I hope that soon he will be back. He is a great consultant and takes great responsibility and care for Lexus clients! But, he left us!!! More

Great customer service. Love this location! Everyone was very nice. My husband and me went to do the service in our two cars and ended up getting a third family car. José who did our service was also super very nice. My husband and me went to do the service in our two cars and ended up getting a third family car. José who did our service was also super nice. Reynaldo and Zee are great. Thank you very much! We had a great experience like always. More

I bought my car new and it had a cut on the sunroof so I called my sales guy and sent pictures. I was told to drive to dealership which is a hour away and was told to come back next week after part was orde called my sales guy and sent pictures. I was told to drive to dealership which is a hour away and was told to come back next week after part was ordered. (not sure why I had to come up thier the first time) Then I noticed I had a scratch near the spoiler that can be buffed out and I told my service guy and he was rude and said well u need to come back during the week. I didn't buy a brand new car and have to come back multiple times when I live 45min to 1 hour away. I will not be going back for service thier and I will go to Lexus of kendall instead More

Still waiting on my paperwork from the 6 month maintenance appt. I was told I would receive it by email, please forward so that I can have for my records. Oscarhernandez72@comcast.net maintenance appt. I was told I would receive it by email, please forward so that I can have for my records. Oscarhernandez72@comcast.net More

My service provider is Juan Correa, he provided excellent services, from arrival to completing the service. Staff members are very helpful and taking are of customers’. services, from arrival to completing the service. Staff members are very helpful and taking are of customers’. More

Amazing service as always ! Everything is always smooth and fast! Been coming to this service department for years ! And it’s always a pleasure with Melissa! I highly recommend! and fast! Been coming to this service department for years ! And it’s always a pleasure with Melissa! I highly recommend! More

This is where I will always bring my car friendly environment Rodney was very polite professional Didn't make me feel like just a number. environment Rodney was very polite professional Didn't make me feel like just a number. More

My service was great like always! However, myService My service was great like always! However, my Service Technician is is Isidro, not Jaime. Jaime took care of me very nicely, but since Scott Man My service was great like always! However, my Service Technician is is Isidro, not Jaime. Jaime took care of me very nicely, but since Scott Mankin left, Isidro has been my Technian & would like to keep that way! Thanks, Magda Hawkins More

Another wonderful experience at Lexus of Pembroke Pines. Changing my service appointment was seamless and handled professionally. The work performed on my vehicle was done efficiently and timely. Changing my service appointment was seamless and handled professionally. The work performed on my vehicle was done efficiently and timely. More

This was my first visit and it was absolutely the best service I’ve received in a long time. Jeremy was effluent and fast. He made sure I was able to get back and forth to work and that I received the bes service I’ve received in a long time. Jeremy was effluent and fast. He made sure I was able to get back and forth to work and that I received the best service. More