Lexus of Pembroke Pines - Service Center

Always great customer service! Great people! Purchased a vehicle about a month ago and needed some detailing to remove a scratch from initial delivery The team was very responsive in getting this taken c vehicle about a month ago and needed some detailing to remove a scratch from initial delivery The team was very responsive in getting this taken care of More

My advisor was very helpful in assisting me with problems with my car. The other staff were quite friendly and personable also very knowledgeable. Excellent with my car. The other staff were quite friendly and personable also very knowledgeable. Excellent More

Always easy to schedule service. My appointments have timely service with no pop-up fees or additional required services. Great customer service. thank you LPP timely service with no pop-up fees or additional required services. Great customer service. thank you LPP More

Ok. Price unbelievable high but service was done in a minimum of down time. Staff somewhat friendly vs prior dealings with staff members in the past. minimum of down time. Staff somewhat friendly vs prior dealings with staff members in the past. More

John Steigle is an excellent service advisor . I have been dealing with him for the past 8 years .The service to my car was handled efficiently for been dealing with him for the past 8 years .The service to my car was handled efficiently for More

Service was great. Jeremy was able to get me a loaner last minute which I really appreciated . It made getting my car serviced really easy and convenient ! last minute which I really appreciated . It made getting my car serviced really easy and convenient ! More

John Steigele took good care of me and servicing my car. He kept me informed on the progress and information about the maintenance done. Thankyou for all you do He kept me informed on the progress and information about the maintenance done. Thankyou for all you do More

Great service in my car prom and professional and the car was delivery back to me clean my concern went away thanks to the work was delivery back to me clean my concern went away thanks to the work More

We are thoroughly happy with the sales department and for the maintenance done on our vehicle. We are thoroughly disappointed in the customer service we received upon checking in for our first service appoin the maintenance done on our vehicle. We are thoroughly disappointed in the customer service we received upon checking in for our first service appointment. Our appointment was made with "Sebastian", we checked in 15 minutes before our appointment, and after our making 2 inquiries as to when we would be seen, it appears the manager took over 40 minutes later. This was really a huge disappointment! More

Very helpful, quick and knowledgeable. I was in and out. My car was washed everything was in it . He also advised me of services I didn’t know existed My car was washed everything was in it . He also advised me of services I didn’t know existed More