Lexus of Pembroke Pines - Service Center

Sebastian was very professional, love the attention he provided us with, excellent customer service and super friendly. Overall a great experience with him nothing to change about my visit. provided us with, excellent customer service and super friendly. Overall a great experience with him nothing to change about my visit. More

Irv smith was awesome on helping me with the purchase of my vehicle I am very happy with my car the finance advisor was very helpful thank you again with all your help my vehicle I am very happy with my car the finance advisor was very helpful thank you again with all your help More

I brought my vehicle there for scheduled maintenance, I brought my vehicle there for scheduled maintenance, the service writer confirmed for me that they would be replacing the oil filter along with the I brought my vehicle there for scheduled maintenance, the service writer confirmed for me that they would be replacing the oil filter along with the oil.They also promised to replace the cabin filter. Before dropping off my vehicle I marked the 2 filters with specialized marks. When I got the vehicle back the service writer confirmed all the filters were replaced. Once I got home I verified my marked filters were still installed. It’s hard to find honest people in this industry anymore. More

The service manager was polite and helpful. The technical manager advice to change all brake pads for 660 usd because they were too bad - 3mm and 6 mm. I ordered original parts online and changed them myself manager advice to change all brake pads for 660 usd because they were too bad - 3mm and 6 mm. I ordered original parts online and changed them myself for 100 usd. I was surprised that they were in a working conditions. More

Went in for maintenance and told mechanic my brakes were squeaking. He advised me that my make and model car is known to squeak in the mornings. The car squeaks anytime you push the brakes. He said he would squeaking. He advised me that my make and model car is known to squeak in the mornings. The car squeaks anytime you push the brakes. He said he would look at it but he returned my car to me with the brakes still squeaking. Kind of annoying. More

From the beginning to the end it was a very professional treatment. We didn’t have an appointment, but it wasn’t an issue for us, they promised to take care and they did it. Thanks. treatment. We didn’t have an appointment, but it wasn’t an issue for us, they promised to take care and they did it. Thanks. More

They were great I took my car to repair the damage on the sea they had already a day later very pleased with it Jose was awesome. sea they had already a day later very pleased with it Jose was awesome. More

Sebastian is the best service guy around! Very professional, quick and efficient! He took the time to listen and came up with a fair deal! Thank you professional, quick and efficient! He took the time to listen and came up with a fair deal! Thank you More

Great customer service. Clean facilities. Convenient location. Because I am a return customer, I would recommend others needing a Lexus dealer to consider this location. location. Because I am a return customer, I would recommend others needing a Lexus dealer to consider this location. More

Although “washed” the car was still dirty on both sides. Tires were well shined with a dirty body. It’s a nice service to customers when done well. Tires were well shined with a dirty body. It’s a nice service to customers when done well. More