Lexus of Pembroke Pines - Service Center

Special thanks to Jose Amaro as an excellent customer Service representative with excellent care of customers needs, with politeness and knowledge all the time found Service representative with excellent care of customers needs, with politeness and knowledge all the time found More

This service was outstanding the representatives very This service was outstanding the representatives very caring courteous and very well-informed; They explained everything to me and I was very gratefu This service was outstanding the representatives very caring courteous and very well-informed; They explained everything to me and I was very grateful for the wonderful work that was performed on my car thank you so much More

Great service and update of my vehicle. I am happy with my Rx350. I received good maintenance through my plan. Lexus representative was respectful and professional. my Rx350. I received good maintenance through my plan. Lexus representative was respectful and professional. More

Sebastian was great! But I was disappointed that my clocks were not reset otherwise everything was fine. They fixed the problem and did a nice wash. clocks were not reset otherwise everything was fine. They fixed the problem and did a nice wash. More

Excellent service! Had an issue with my back seat leather, in my 2017 RX 350. Carlos went the extra mile in getting it solved for me. Thank you so much. Tony leather, in my 2017 RX 350. Carlos went the extra mile in getting it solved for me. Thank you so much. Tony More

Amazing dealer customer care, specifically from a Rep. Jose Luis Amaro. Jose was very professional, ethic as usual and very friendly and polite. If you never been assisted by this guy, you should try. Jose Luis Amaro. Jose was very professional, ethic as usual and very friendly and polite. If you never been assisted by this guy, you should try. You will receive the best customer care and your day will be the best. Thank you Jose. !!! More

I had excellent service as usual by my service advisor John. I couldn’t have been happier with my experience. He communicated with me throughout the entire process. John. I couldn’t have been happier with my experience. He communicated with me throughout the entire process. More

It’s really good the service it was professional my service advice help me with my car problems I come back again for any service service advice help me with my car problems I come back again for any service More

Dead battery; no service cuz 2013 Lexus is too old. Charged battery at home, brought to dealer cuz battery under 2 yr warranty. No service cuz battery was now charged. I always trusted Lexus to take c Charged battery at home, brought to dealer cuz battery under 2 yr warranty. No service cuz battery was now charged. I always trusted Lexus to take care of my vehicle no matter the age, and had planned on replacing with a new vehicle this year or next. I never experienced such poor service in the 8 years I have owned my vehicle and was furious that I pay extra to bring my car to Lexus for terrible service. I’m not sure I will purchase a new Lexus in the future. More

A pleasure to work with! They did a wonderful job in helping me with all aspects of the collision and keeping me updated throughout the process! helping me with all aspects of the collision and keeping me updated throughout the process! More