Lexus of Pembroke Pines - Service Center

Excellent attention and service Rod Fuller knows his job and recommended the needed service for my car, and a get loaner car for almost two days and recommended the needed service for my car, and a get loaner car for almost two days More

Service is always great and quick. My concierge, Jose always keeps me updated on the status of my vehicle. He takes pride in his job always keeps me updated on the status of my vehicle. He takes pride in his job More

There was a woman at the payment center who wasn’t friendly at all and she actually looked at me, didn’t greet me and ignored me so I had to go to another cashier to take my payment. friendly at all and she actually looked at me, didn’t greet me and ignored me so I had to go to another cashier to take my payment. More

Quick, fast and efficient only took an hour of my time and the work was done quickly with no problems or hidden charges. Thank you. and the work was done quickly with no problems or hidden charges. Thank you. More

This Lexus location was great. Staff was courteous, helpful and professional. The entire place was welcoming and clean. Service was good, I would recommend it. helpful and professional. The entire place was welcoming and clean. Service was good, I would recommend it. More

Jeremy was Great! He was very quick, efficient and very accommodating. Overall a pleasure to work with. The loaner was an RX and it was fun to drive accommodating. Overall a pleasure to work with. The loaner was an RX and it was fun to drive More

The job was completed in a timely manner without sacrificing quality of service. Sebastian kept me informed of any change and status of service while I waited💕 sacrificing quality of service. Sebastian kept me informed of any change and status of service while I waited💕 More

The ONLY reason I continue to put up with this dealership is because of my service advisor, John Steigel. He is amazing. Think it is unprofessional and inconsiderate that your employees walk around with th is because of my service advisor, John Steigel. He is amazing. Think it is unprofessional and inconsiderate that your employees walk around with their masks off or half off. Also received a loaner vehicle that clearly was not cleaned. Really disappointing The ladies at your cashiers office are also unfriendly. Nobody else seems to give a crap and the only thing “Lexus” about this dealership, is the name on the building. More

Wait, time ridiculous I went there for simple service around noon left at 5 pm just to change the battery in my keys, and I had a tire that needed to be changed. I was told the tire protection doesn’t co around noon left at 5 pm just to change the battery in my keys, and I had a tire that needed to be changed. I was told the tire protection doesn’t cover it. They just patched up the tire. Rodney had the audacity to bring me the car without being washed, he made me feel like he was doing me a favor servicing my car. More

Jose Amaro, service rep, is an asset to the dealership. Taking my car in for service is less stressful because of him. He’s very professional and informative in regards to what service is needed for the ca Taking my car in for service is less stressful because of him. He’s very professional and informative in regards to what service is needed for the car. That makes me feel very comfortable, and know that I can count on having the best work done. More