Lexus of Pembroke Pines - Service Center

Nick Enzy is the best, he provided me with outstanding service. Other folks are not friendly. Perhaps they were having a bad day. I have been a customer to this office for 17 years. Boris financial Rep no service. Other folks are not friendly. Perhaps they were having a bad day. I have been a customer to this office for 17 years. Boris financial Rep not very friendly. More

Excelente service, outstanding Andre is amazing, he is always available to answer any questions I may have. He is knowledgeable and he is ready to help. always available to answer any questions I may have. He is knowledgeable and he is ready to help. More

Great service. Jeremy was off and Isidro helped us with the coordination. Thanks for taking the time Isidro and for all your help and keeping us informed of the car status. the coordination. Thanks for taking the time Isidro and for all your help and keeping us informed of the car status. More

Jose was helpful courteous and very efficient and knowledgeable. He had all the information on my car readily available and described to me what needed to be done and what my options were. knowledgeable. He had all the information on my car readily available and described to me what needed to be done and what my options were. More

Very expensive!!! Labor was worth 3 times the price of the auto part that had to be replaced. Also, there was a fee for using_equipment_was_that_part_of_the__labor?_i_had_no_explanation. the auto part that had to be replaced. Also, there was a fee for using_equipment_was_that_part_of_the__labor?_i_had_no_explanation. More

I had a few issues with my Lexus. The service department did great. Overall I’m giving them 5 stars. Happy customer will be back when ever I need service. did great. Overall I’m giving them 5 stars. Happy customer will be back when ever I need service. More

Great quick service. Andre had all of my information ready to go when I pulled up. Great friendly guy. He makes coming in for Service a breeze. ready to go when I pulled up. Great friendly guy. He makes coming in for Service a breeze. More

This is a great dealership. The worker are friendly. The environment is clean. Every time I go you get the same great service. I would recommend. environment is clean. Every time I go you get the same great service. I would recommend. More

Carlos was great. Car was done on time and washed. Very friendly and professional. Check in and checkout also quick and efficient. The only issue was mask wearing by other employees who walked within 6’” friendly and professional. Check in and checkout also quick and efficient. The only issue was mask wearing by other employees who walked within 6’” of me while talking to one another or on phone. They were young and didn’t care about me and whether I was high risk. The 2 employees chatting didn’t have masks at all. The one on phone did..in her hand. Too much effort to talk on phone with mask, I guess. Not the fault of my service writer so he gets 5 stars. I did send message to the phone number that I had for manager of service Dept but didn’t get response so I guess he’s not there. I think Carlos did a great job and will assign 5 stars ⭐️ for you More

The service at the Collision Department was excellent. From the moment that I got there,, the staff was courteous and helpful. I was kept up to date on what was happening daily. From the moment the parts From the moment that I got there,, the staff was courteous and helpful. I was kept up to date on what was happening daily. From the moment the parts were ordered, to when the car was painted, buffered and washed. More