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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,089 Reviews
Call Service Center (954) 443-2020

8,089 Reviews of Lexus of Pembroke Pines - Service Center

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April 13, 2025

Great customer service nice and friendly will return in the near future great experience Lexus see u for next up grade More

by TASHA2646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear about your positive experience with the team at Lexus of Pembroke Pines! We look forward to welcoming you back for your next upgrade. Safe travels until then!

April 13, 2025

Fast, excellent service, very courteous staff, couldn't be more happy about service to my car. More

by Ekocijanci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Report | Print
Apr 14, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing! We appreciate your business here at Lexus of Pembroke Pines.

April 13, 2025

Andre . the best,keep him.He has been my service guy since 2005 when I bought my first Lexus.I wont trade him for no one More

by GWENDOLYNHUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
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Apr 14, 2025 -

Lexus of Pembroke Pines responded

Gwendolyn, we're delighted to hear about your long-standing relationship with Andre at Lexus of Pembroke Pines! Thank you for trusting us since 2005 and sharing such a wonderful review.

April 13, 2025

It could have been a free service but they charged me almost $400 for a new tire ! More

by Maria Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Apr 21, 2025 -

Lexus of Pembroke Pines responded

Maria - Anytime I see a negative review, I hope for the opportunity to learn more about what happened so it can be prevented in the future. I'm happy to discuss your experience together and see what I can do to help. Please don't hesitate to be in touch directly. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

April 12, 2025

superb service, accommodating service advisor jose who looks after the interest of his client and not let you do service that you don’t need. More

by cocsonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jose amaro
Report | Print
Apr 14, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose provided you with superb service at Lexus of Pembroke Pines. It's great knowing he looks out for our clients' best interests. Thank you for sharing your experience!

April 12, 2025

Andre in the service department is always a pleasure to work with. He takes the time to explain the services before getting started and cost associated with it, and provides updates throughout the day. More

by Mommy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre (service)
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Apr 14, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with Andre at Lexus of Pembroke Pines! We're delighted to hear that his thorough communication and service made a positive impact. We look forward to assisting you in the future!

April 12, 2025

Joe Amaro in the maintenance service is always friendly and helpful. Service was done in a timely manner. More

by robertotf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe amaro
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Apr 14, 2025 -

Lexus of Pembroke Pines responded

Roberto, we're delighted to hear that Joe provided friendly and efficient service at Lexus of Pembroke Pines. Thanks for sharing your experience!

April 12, 2025

Staff are friendly and knowledgeable, active and on the go. Service is fast and they leave your car in much better shape than when you drove in. Great place, great people, great service. More

by DONGILLETT46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
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Apr 14, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of Pembroke Pines provided friendly and efficient service. We appreciate the kind words and look forward to serving you in the future!

April 12, 2025

Service Advisor Melissa Hoo is always wonderful in service advise and providing great customer service. More

by AVIERA003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hoo
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Apr 14, 2025 -

Lexus of Pembroke Pines responded

Aviera, we're delighted to hear that Melissa provided you with excellent service at Lexus of Pembroke Pines. Thank you for sharing your experience!

April 10, 2025

This is a terrific store. Tommy Abrahams and Andre in service are fantastic.to work with. I have been a Lexus owner since 2007. More

by RICHBRYCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Rust
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Apr 10, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Tommy and Andre have made your experience at Lexus of Pembroke Pines fantastic. Thank you for being a loyal customer since 2007!

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