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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,169 Reviews

8,169 Reviews of Lexus of Pembroke Pines - Service Center

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May 09, 2025

Nick was great to work with! He was super communicative and always kept us in the loop. We waited months on a local waiting list (South LA) before hearing about Nick and giving More

by Laura B.
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Lexus of Pembroke Pines responded

Laura, we're delighted to hear that Nick and Boris provided such a great experience at Lexus of Pembroke Pines! It's fantastic that they were able to meet your needs and secure the best financing option for you. Thank you for recommending us, and we hope you're enjoying your new vehicle!

May 09, 2025

Kazi was great to work with. He was very responsive and helpful throughout the process. More

by Mitenrao
Recommend Dealer
Yes
Employees Worked With
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Lexus of Pembroke Pines responded

We are happy to hear about your experience with Kazi! Thank you for choosing Lexus of Pembroke Pines and for sharing your support. Drive safely!

May 08, 2025

Excellent service every time I take my vehicle in for service. Very polite and professional service advisor with great communication on the status of my vehicle. More

by ravaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hernandez
May 08, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you consistently receive excellent service at Lexus of Pembroke Pines. Our team takes pride in providing professional and communicative experiences for our valued customers. Thank you for your kind words!

May 07, 2025

It was a pleasure having Fred Carey as my sales person. He was kind, patient and very knowledgeable of my needs and the right type of car I wanted. He and his manager were professional. They both could giv More

by RAUDREYV
Recommend Dealer
Yes
Employees Worked With
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Fred and his manager provided you with such a professional experience at Lexus of Pembroke Pines. Thank you for recognizing their efforts in salesmanship and customer service! Enjoy your new car!

May 07, 2025

The person who helped me was very professional and polite. He has a million stars. More

by luisacardenas7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
May 08, 2025 -

Lexus of Pembroke Pines responded

Thank you so much, Luisa! We appreciate your business here at Lexus of Pembroke Pines.

May 07, 2025

Nice experience very nice service ,communication was great ,waiting time was okay and my service was done so fast .thank you lexus of Pembroke Pines .! More

by CAPERUSITA0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zebbie Lethridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear you had a great experience with us at Lexus of Pembroke Pines! Thank you for highlighting our service and communication. We look forward to serving you again in the future!

May 06, 2025

It was great experience, professional service waiting time was great , my car is running very well right now More

by boba1324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
May 07, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had a great experience with us at Lexus of Pembroke Pines! It's wonderful to know your car is running smoothly and the service met your expectations. Thanks for sharing this feedback!

May 06, 2025

Excellent service and the waiting time was not long as last time, advisor explaination of service was clear More

by suzie4_286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bame
May 06, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that your experience at Lexus of Pembroke Pines was excellent and efficient this time around. Thank you for highlighting the clear service explanation from our advisor!

May 06, 2025

Kudos to Jose Luis Amaro, customer customer-centric guy, straight to the point and clear communication More

by THEODUTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luis Amaro
May 06, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose Luis Amaro provided you with clear and customer-focused service at Lexus of Pembroke Pines. Thank you for the positive feedback!

May 04, 2025

Jorge was expectational with his service and knowledge very Hard-working and made the deal happen along with the finance lady Ms parra Super satisfied with the service More

by SFLPARKINGAUTHORITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jorge and Ms. Parra provided exceptional service at Lexus of Pembroke Pines! Thank you for sharing your satisfaction with us, and we hope you enjoy your new vehicle!

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