Lexus of Pembroke Pines - Service Center

Juan and everyone that assisted us for the service of our vehicle we’re great. We were assisted timely and professionally by a great staff. vehicle we’re great. We were assisted timely and professionally by a great staff. More

I was very disappointed with my first service experience as well as my over experience. I made an appt for noon and was still told there was a 2 hour wait. Why did I schedule an appointment. They did not as well as my over experience. I made an appt for noon and was still told there was a 2 hour wait. Why did I schedule an appointment. They did notice a recall and took care of it but that added another hour. I had no notice from my service guy sebastian during the 3 hours. Yes I had acknowledge the initial text to get updates. Only when I questioned what was happening again after 3 hours did they tell me my car will be ready soon. Even when i lease my car I drove it home and the battery died. I had to have lexus come and jump start me on the 1st day I had the car. More

We are very greatful for the wonderful service received at Lexus of Pembroke Pines, especially for our service specialist, Rod, who was very attentive to our needs. As always very happy to be part of the l at Lexus of Pembroke Pines, especially for our service specialist, Rod, who was very attentive to our needs. As always very happy to be part of the lexus family. Thank you. More

My was brought in for a recall for two different items the rep that took care of me was courteous and professional he treated me like a twenty year customer. the rep that took care of me was courteous and professional he treated me like a twenty year customer. More

I came in that morning cause I had a tire issue thinking that it might be something serious but after the service Technician checked it out told me that it was only low pressure everything was good with a c that it might be something serious but after the service Technician checked it out told me that it was only low pressure everything was good with a clean car inside and out, good job you guys More

Had my oil changed 3 times since December 2019 and only once someone mentioned my Check Highlight System. $350 diagnostic is outrageous when I told them what I suspected the problem is and all my lights ar once someone mentioned my Check Highlight System. $350 diagnostic is outrageous when I told them what I suspected the problem is and all my lights are working. More

The service was very good at this location. I would recommend others for any needs they may have for their Lexus car truck or van recommend others for any needs they may have for their Lexus car truck or van More

I have never had such a wonderful service in a dealership. Rod and Richard went above and beyond to help me with all my questions and issues in my new RC350. Defenetly a 5 start experience dealership. Rod and Richard went above and beyond to help me with all my questions and issues in my new RC350. Defenetly a 5 start experience More

Great customer service ! Always kind and very professional! Alejandro goes beyond what’s expected and we are repeat customers because of him ! Thank you so much ! professional! Alejandro goes beyond what’s expected and we are repeat customers because of him ! Thank you so much ! More

Excellent service and profesional staff.José from Excellent service and profesional staff. José from “Service” was attentive and knowledgeable. The was a missing nut in the front passenger wheel and Excellent service and profesional staff. José from “Service” was attentive and knowledgeable. The was a missing nut in the front passenger wheel and he took care of it free of charge. Once the car was ready for pickup, it was cleaned and wash prior to my arrival. More