Lexus of Pembroke Pines - Service Center

Everything went well. Jeremy was very informative. Very kind. The price is a bit overwhelming but it will do. Besides that, everything’s okay. Jeremy is the best! kind. The price is a bit overwhelming but it will do. Besides that, everything’s okay. Jeremy is the best! More

Thanks for changing my melting dashboard on Lexus IS 250. It was done quickly. I didn’t expect the part to arrive that quick. I have other friends who owned Lexus and they have similar problems. I’ll recom It was done quickly. I didn’t expect the part to arrive that quick. I have other friends who owned Lexus and they have similar problems. I’ll recommend Pembroke Pines lexus for them More

Great and fast service, awesome staff, we felt very comfortable, they treat you like family ♥️ My son walked out super happy with his first car. comfortable, they treat you like family ♥️ My son walked out super happy with his first car. More

Everything was great but I was disappointed with the cashiers office that no one was wearing a mask and if they did it wasn’t on properly. That was a huge disappointment. Jeremy is always fantastic cu cashiers office that no one was wearing a mask and if they did it wasn’t on properly. That was a huge disappointment. Jeremy is always fantastic customer service. More

I have always had a good experience with your Service Center but the last two time we have left our car for service we did not receive any notification that the car was ready. Our last visit, we left ou Center but the last two time we have left our car for service we did not receive any notification that the car was ready. Our last visit, we left our car for a recall on 8/12 and received no text that the car was ready. We did receive a message on our home phone on 8/21 that the car had been ready since last week. We picked up the car the next day. We travel from Delray Beach to continue using your Service Center but it would be more convenient if you would call or text when the car is ready. More

The dealership is in a convenient location. My agent Andre always stays on point with my vehicle, Ana keeping me updated on my oils change etc. Andre always stays on point with my vehicle, Ana keeping me updated on my oils change etc. More

From my last time I was there, the service advisor Mr. Garcia, made a difference. Am really glad you have him in your team work. Garcia, made a difference. Am really glad you have him in your team work. More

The service was Excellent and fast ,i did not have appt ,im so happy with your profetional atention,Mister Scott very kind ,thanks for your help. ,im so happy with your profetional atention,Mister Scott very kind ,thanks for your help. More

Jose assisted me with ensuring my tire that went flat was quickly replaced. Also checked for all recalls and had all matters addressed. Jose is always available, and answers all questions that I may have wi quickly replaced. Also checked for all recalls and had all matters addressed. Jose is always available, and answers all questions that I may have with my vehicle, even when on a moment's notice. More

Melissa is great in her efforts to go above and beyond. Customer Service #1. Even during a pandemic, she was accommodating and checked in with me during my service. Also asked if I would like my car washed Customer Service #1. Even during a pandemic, she was accommodating and checked in with me during my service. Also asked if I would like my car washed! More