Lexus of Pembroke Pines - Service Center

Amazing professionalism and quick response time, this is by far the best dealership I’ve ever dealt with. I’m going to be buying a second car from them with service for sure by far the best dealership I’ve ever dealt with. I’m going to be buying a second car from them with service for sure More

Customer service is excellent!Please extend My Thank Customer service is excellent! Please extend My Thank you! To Jeremy in Service. I cant complain he’s a great asset to your company over all . Customer service is excellent! Please extend My Thank you! To Jeremy in Service. I cant complain he’s a great asset to your company over all . More

Great service at this dealership. Always work with Carlos and he’s a genuine professional. Facilities for guests are tired and need to be updated. Otherwise great customer handling in Service Department. and he’s a genuine professional. Facilities for guests are tired and need to be updated. Otherwise great customer handling in Service Department. More

John Steigele made this process very pleasant. I was told a specific time that I would be waiting and he made sure he kept his word. a specific time that I would be waiting and he made sure he kept his word. More

This is a great dealership. The worker are friendly. The environment is clean. Every time I go you get the same great service. I would recommend. environment is clean. Every time I go you get the same great service. I would recommend. More

Carlos is awesome. I trust him implicitly with my vehicle. Isidro also very helpful. Ample socially distant seating and cafe with great coladas and snacks. vehicle. Isidro also very helpful. Ample socially distant seating and cafe with great coladas and snacks. More

Jose was helpful courteous and very efficient and knowledgeable. He had all the information on my car readily available and described to me what needed to be done and what my options were. knowledgeable. He had all the information on my car readily available and described to me what needed to be done and what my options were. More

Carlos was great. Car was done on time and washed. Very friendly and professional. Check in and checkout also quick and efficient. The only issue was mask wearing by other employees who walked within 6’” friendly and professional. Check in and checkout also quick and efficient. The only issue was mask wearing by other employees who walked within 6’” of me while talking to one another or on phone. They were young and didn’t care about me and whether I was high risk. The 2 employees chatting didn’t have masks at all. The one on phone did..in her hand. Too much effort to talk on phone with mask, I guess. Not the fault of my service writer so he gets 5 stars. I did send message to the phone number that I had for manager of service Dept but didn’t get response so I guess he’s not there. I think Carlos did a great job and will assign 5 stars ⭐️ for you More

The service at the Collision Department was excellent. From the moment that I got there,, the staff was courteous and helpful. I was kept up to date on what was happening daily. From the moment the parts From the moment that I got there,, the staff was courteous and helpful. I was kept up to date on what was happening daily. From the moment the parts were ordered, to when the car was painted, buffered and washed. More

Excelente service, outstanding Andre is amazing, he is always available to answer any questions I may have. He is knowledgeable and he is ready to help. always available to answer any questions I may have. He is knowledgeable and he is ready to help. More