Lexus of Pembroke Pines - Service Center

Excellent service courteous personnel very clean and very organized. I would always recommend this dealership. From the moment I walked in to the certified collision center I was immediately greedy and my co organized. I would always recommend this dealership. From the moment I walked in to the certified collision center I was immediately greedy and my concerns were addressed More

Took our 2019 RX 350 in for service on 8/11 for its 15,000 mile checkup and two recalls from Lexus. Advisor John Steigele was wonderful ,he had looked up cars history and had all the paperwork ready to 15,000 mile checkup and two recalls from Lexus. Advisor John Steigele was wonderful ,he had looked up cars history and had all the paperwork ready to go and for me to sign. I was in and out with my loaner car in less than 25 minutes that’s the way to get it done. Car was ready on time and picking it up was a breeze. Highly recommend Advisor John Steigele. More

Awesome customer service. Very timely and everyone was nice. Very pleasant environment. I am a very very happy customer thank you so much for your service. nice. Very pleasant environment. I am a very very happy customer thank you so much for your service. More

My service advisor, Melissa, always delivers top tier service. She is knowledgeable and prompt. She always works to make sure I get good service and a good price. Love her! service. She is knowledgeable and prompt. She always works to make sure I get good service and a good price. Love her! More

Melissa in the service department always provides me with professional and courteous customer service. At Lexus of Pembroke Pines, the staff is always friendly. Thank you for your professionalism! professional and courteous customer service. At Lexus of Pembroke Pines, the staff is always friendly. Thank you for your professionalism! More

The service department does not run as efficiently as it used to. We had to wait over an hour for our loaner car, and waited another half hour to pick up our car. Even though Andre Rust was very helpful, used to. We had to wait over an hour for our loaner car, and waited another half hour to pick up our car. Even though Andre Rust was very helpful, the support staff is weak. More

Melissa Ho is great. I always take my vehicles for service at LPP! Reasonable pricing and I trust the team to give me quality service. service at LPP! Reasonable pricing and I trust the team to give me quality service. More

Very profesional and pacient staff, very accommodation and safe environment with the new covid19 issue. Explained the issue clearly and answered all questions we had. and safe environment with the new covid19 issue. Explained the issue clearly and answered all questions we had. More

The service advisor Andrew was excellent As well as the mechanic Eddie Santos. They got me in and out right away with a loaner too! mechanic Eddie Santos. They got me in and out right away with a loaner too! More

Amazing customer service, Ada was outstanding and I appreciate her assistance and guidance throughout my vehicle repairs. Lexus of Pembroke Pines collision centers staff were all so helpful and their appreciate her assistance and guidance throughout my vehicle repairs. Lexus of Pembroke Pines collision centers staff were all so helpful and their high level of care was appreciated. More