Lexus of Pembroke Pines - Service Center

Leased my first car through Frank Marcelas. Frank has always been courteous and helpful. Brought my vehicle in for it's first service and Jaime Garcia was very accomodating and courteous in the service o always been courteous and helpful. Brought my vehicle in for it's first service and Jaime Garcia was very accomodating and courteous in the service offered. I will recommend them to anyone, on any day and at anytime. More

I have purchased three cars from Lexus of Pembroke of Pines, each from Jon Whitney. The process is enjoyable, low pressure and rewarding. I have recommended Lexus of Pembroke Pines to many friends and Pines, each from Jon Whitney. The process is enjoyable, low pressure and rewarding. I have recommended Lexus of Pembroke Pines to many friends and colleagues. More

There was prompt attention to my request for service. In addition to adding the routine oil change he checked the tires and found several did not have sufficient tread. They gave me a loaner so I could car addition to adding the routine oil change he checked the tires and found several did not have sufficient tread. They gave me a loaner so I could carry on with my daily business until the car was ready at the expected time. A good experience More

The service department is great. John Stiegel is EXCELLENT, extremely friendly, you just can't get better customer service, the guy is on top of his game. the body shop is a completely different sto EXCELLENT, extremely friendly, you just can't get better customer service, the guy is on top of his game. the body shop is a completely different story.. bad service, they'll put aftermarket parts in your car, etc. horrible experience. More

I was driving to south Florida when I developed a problem I was driving to south Florida when I developed a problem with my car. Your dealership was recommended to me from a friend who lives there and I mad I was driving to south Florida when I developed a problem with my car. Your dealership was recommended to me from a friend who lives there and I made arrangements to bring my car in. I was treated with by a very friendly staff, wonderful service person and my car was returned to me in tip top shape within a couple of hours! Would use and recommend your dealership without any reservations. Kudos to you all!! More

One of the reasons that my husband and I purchase from this Lexus dealer is because of the service department, which is excellent. I also like the fact that they have an area where I can work on my laptop this Lexus dealer is because of the service department, which is excellent. I also like the fact that they have an area where I can work on my laptop computer and be connected to the internet. More

My car was not done in time and I was able to take a loaner for the next day and I thought that was awesome. Everyone was nice and helpful. loaner for the next day and I thought that was awesome. Everyone was nice and helpful. More

I have been taking my cars into Lexus of Pembroke Pines for 6 years now. John Stiegel has always taken care of my cars and he is always straight with me on service and worked with me to get my car in tip for 6 years now. John Stiegel has always taken care of my cars and he is always straight with me on service and worked with me to get my car in tip top shape when needed. The next car I buy is more then likely going to be a Lexus or Toyota just so that I can continue to have John as my service rep, that's how much I trust him with my cars. The facilities itself are great, the attendants are friendly and very helpful. Id give Lexus of Pembroke Pines a 6 if I could. More

The service department is great. John Stiegel is EXCELLENT, extremely friendly, you just can't get better customer service, the guy is on top of Lexxus Service. He ahs always delivered when asked. EXCELLENT, extremely friendly, you just can't get better customer service, the guy is on top of Lexxus Service. He ahs always delivered when asked. More

Partenering with this Dealer was a great decison I made two years ago when I purchased my first Lexus. Besides being a great car, my experience with the dealership has been a great one. They are friendly two years ago when I purchased my first Lexus. Besides being a great car, my experience with the dealership has been a great one. They are friendly from the moment I drive in all the way to the moment I pick up my car. THey are always ready to help me and accommodate my needs. Furthermore I love all their perks ... free car wash and free manicures ... I am the envy of my friends ... getting a great manicure while waiting for my car is unparalleled. I also can conduct my work from their very comfortable waiting area. I know my next car will be purchased there as well. More