Lexus of Pleasanton
Pleasanton, CA
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I recently purchased a Lexus RZ 450e from Lexus of Pleasanton and had an excellent experience from start to finish. My salesperson Russell was professional, patient, and very knowledgeable about the L Pleasanton and had an excellent experience from start to finish. My salesperson Russell was professional, patient, and very knowledgeable about the Lexus RZ 450e, taking the time to explain all the features and answer every question in detail. There was no pressure throughout the process—just honest guidance and clear communication. They helped me find the right vehicle and made sure I was comfortable with every step, from test drive to final paperwork. Overall, it was a smooth and enjoyable buying experience. I truly appreciate the outstanding customer service and would highly recommend this dealership and salesperson to anyone considering a Lexus purchase. I would definitely return for future vehicles. More
Just wanted to say thank you to Nick and Forest. They both helped me recently with my car service and I must say, they were both super professional and knows how to take good care of their customer. They both helped me recently with my car service and I must say, they were both super professional and knows how to take good care of their customer. More power to you both! More
As soon as I arrived and parked my car, Denny Gu was there to help me with servicing my car. He was attentive to my requests and very thorough in going over the details of what was going to be performed there to help me with servicing my car. He was attentive to my requests and very thorough in going over the details of what was going to be performed during the service. More
Johan and team took care of my 20K service as well of some recall items. Service was excellent and got a nice clean car when completed. Thanks. some recall items. Service was excellent and got a nice clean car when completed. Thanks. More
I had a great experience purchasing my 2026 RX 350 Hybrid from Lexus of Pleasanton on 3/31/2026. The team was responsive from my initial online inquiry through the final appointment, and everything stayed on from Lexus of Pleasanton on 3/31/2026. The team was responsive from my initial online inquiry through the final appointment, and everything stayed on schedule. Augny and Syed were helpful, honest, and never pushy, making the process smooth and comfortable. Pricing was transparent, and financing was clearly explained step by step. Overall, excellent customer service with no issues—highly recommend. More
William Wong provided an outstanding experience during my Lexus purchase. From the moment I arrived, he was welcoming, professional, and very knowledgeable. He took the time to explain everything clearly and Lexus purchase. From the moment I arrived, he was welcoming, professional, and very knowledgeable. He took the time to explain everything clearly and answered all of my questions with patience and kindness. Michael made the entire process smooth, easy, and completely stress-free. I never felt pressured at any point, and he truly made me feel valued as a customer. His excellent customer service and attention to detail made my experience exceptional. Because of Michael Wong, my Lexus purchase was a wonderful experience. I would highly recommend him to anyone looking to buy a Lexus. He truly represents great customer service. More







