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Lexus of Pleasanton
Pleasanton, CA
1,477 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,477 reviews
April 22, 2026
Always enjoy tanking my car in for service. Nick Wilson, Forrest and Jeanette are the best. Personable and there to help. They are the face of lexus of Pleasanton Nick Wilson, Forrest and Jeanette are the best. Personable and there to help. They are the face of lexus of Pleasanton More
by Phil C
Employees Worked With
Jeanette Pettit, Nick Wilson, Forrest Yee
April 22, 2026
Excellent service from start to finish! This was my first time getting my car serviced since buying it, and I had a battery issue that needed to be checked. Joseph Li, my service advisor, w This was my first time getting my car serviced since buying it, and I had a battery issue that needed to be checked. Joseph Li, my service advisor, was friendly, knowledgeable, and kept me updated every step of the way. My car was ready quicker than expected, and everything went smoothly. It’s clear they respect your time and care about their customers. The whole process was easy. 5 stars! More
by cherryl.castano17
Employees Worked With
Joseph Li
April 21, 2026
Thank you Forrest for helping me with my car and setting me up with a loaner and please thank Josh for getting all the repairs done in a timely manner me up with a loaner and please thank Josh for getting all the repairs done in a timely manner More
by babsdoerr
Employees Worked With
Josh, Forrest Yee
April 20, 2026
Chris made the car buying experience extremely smooth and easy. It felt like zero pressure but he was knowledgable and made sure we were taken care of. easy. It felt like zero pressure but he was knowledgable and made sure we were taken care of. More
by MJ
Employees Worked With
John Clutter, Chris King
April 17, 2026
We came to the Lexus dealership today with no intention of buying a car, however, we were thrilled with the service from Russell. He was very informative and helped us understand our choices. We ended up t of buying a car, however, we were thrilled with the service from Russell. He was very informative and helped us understand our choices. We ended up trading in two Lexus cars that we love, and now have a new SUV. Jeremy was excellent with financing and walking us through the process. We had an excellent experience without standing service. Jake was a great technology expert as well. More
by Luvnca
Employees Worked With
Russell Berkowitz
April 17, 2026
Absolutely superb customer service! Interacted with service consultant (Pettit), shop technicians, and even sales personal. All were fantastic! Lexus hires the best! Interacted with service consultant (Pettit), shop technicians, and even sales personal. All were fantastic! Lexus hires the best! More
by Barbara
Employees Worked With
Jeanette Pettit
April 16, 2026
I can’t say enough good things about my experience here. From the moment I walked in, Russell was welcoming, knowledgeable, and very attentive to what I was looking for. He took the time to answer all my q From the moment I walked in, Russell was welcoming, knowledgeable, and very attentive to what I was looking for. He took the time to answer all my questions and made sure I felt comfortable every step of the way. It honestly felt like he cared more about helping me find the right car than just making a sale. Super friendly and professional—I would definitely come back again! More
by sk2113504
Employees Worked With
Russell Berkowitz
April 16, 2026
I worked with Johan Reynoso and he was excellent and explained everything very well. I was also loaned a loaner vehicle and that was definitely a plus as I didn't have to wait several hours while my ca explained everything very well. I was also loaned a loaner vehicle and that was definitely a plus as I didn't have to wait several hours while my car was being serviced. More
by teresacafe
Employees Worked With
Johan Reynoso
