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Lexus of Pleasanton

Pleasanton, CA

5.0
1,479 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,479 reviews

April 25, 2026

Highly recommend Jeanette Pettit. Nick, Forrest and Joe Li are great as well. They make coming in for service a pleasant experience. More

by kowyang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo, Jeanette Pettit, Nick Wilson, Forrest Yee
April 24, 2026

Excellent service. Everything on time and done with quality. Forrest is first class. Will ask for him on my next visit More

by mcnabbgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
April 23, 2026

Thanks Jeanette for your great service and help today! Highly recommend everyone to ask for Jeanette! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
April 22, 2026

Always enjoy tanking my car in for service. Nick Wilson, Forrest and Jeanette are the best. Personable and there to help. They are the face of lexus of Pleasanton More

by Phil C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit, Nick Wilson, Forrest Yee
April 22, 2026

Excellent service from start to finish! This was my first time getting my car serviced since buying it, and I had a battery issue that needed to be checked. Joseph Li, my service advisor, w More

by cherryl.castano17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Li
April 21, 2026

Thank you Forrest for helping me with my car and setting me up with a loaner and please thank Josh for getting all the repairs done in a timely manner More

by babsdoerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Forrest Yee
April 20, 2026

Chris made the car buying experience extremely smooth and easy. It felt like zero pressure but he was knowledgable and made sure we were taken care of. More

by MJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Clutter, Chris King
Apr 24, 2026 -

Lexus of Pleasanton responded

Thank you MJ for sharing your car shopping experience with Chris and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship,  so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

April 17, 2026

We came to the Lexus dealership today with no intention of buying a car, however, we were thrilled with the service from Russell. He was very informative and helped us understand our choices. We ended up t More

by Luvnca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Apr 24, 2026 -

Lexus of Pleasanton responded

Thank you Luvnca for sharing your car shopping experience with Russell, Jeremy, Jake and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

April 17, 2026

Absolutely superb customer service! Interacted with service consultant (Pettit), shop technicians, and even sales personal. All were fantastic! Lexus hires the best! More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
Apr 20, 2026 -

Lexus of Pleasanton responded

Thank you Barbara for sharing your experience with Jeanette and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

April 16, 2026

I can’t say enough good things about my experience here. From the moment I walked in, Russell was welcoming, knowledgeable, and very attentive to what I was looking for. He took the time to answer all my q More

by sk2113504
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Apr 20, 2026 -

Lexus of Pleasanton responded

Thank you sk2113504 for sharing of your experience with Russell while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

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