Lexus of Pleasanton
Pleasanton, CA
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Great job Nick and also to Forrest. Nick always make sure that my car is fixed in time and right. Super honest and professional. Forrest is equally as good and I really thank them for p Nick always make sure that my car is fixed in time and right. Super honest and professional. Forrest is equally as good and I really thank them for providing such an excellent customer service. More
Good service, professional and courteous staff. Landon was great. All of your people are nice, actually. I bought my car at your dealership in Pleasanton because dealers closer to me sounded di Landon was great. All of your people are nice, actually. I bought my car at your dealership in Pleasanton because dealers closer to me sounded disinterested in helping me. When I sent an email to your dealership in Pleasanton, I got a PHONE call back within five minutes! You acted like you wanted my business, so you have it. I love my car, but if I ever need to replace it, I will come to you first. More
I recently purchased a brand-new 2026 Lexus NX350h from the Lexus dealership in Pleasanton, and I had a wonderful experience. The service was excellent from beginning to end. Kevin Chow, the service rep the Lexus dealership in Pleasanton, and I had a wonderful experience. The service was excellent from beginning to end. Kevin Chow, the service representative who helped us, was outstanding. He was very knowledgeable about the car, listened carefully to my needs and concerns, and guided me through the buying process with patience and professionalism. He also recommended the right car for what my husband and I were looking for. We ended up purchasing the 2026 Lexus NX350h, and both my husband and I really love it. The post-sales service has also been great. Kevin has been very responsive to my text messages and continues to provide excellent support even after the purchase. Overall, we had a very positive experience, and I would definitely recommend this Lexus dealership in Pleasanton to my friends. More
Lexus of Pleasanton always exceeds my expectations. The service department representatives are awesome. The process starting with making the appointment, meeting with the rep., going over the details The service department representatives are awesome. The process starting with making the appointment, meeting with the rep., going over the details, reviewing the videos, and picking up the car is easy and seamless. I love this dealership! More
Excellent service and follow-up was provided by Forrest Yee. The video with repairs performed by Carlos was impressive. The two technical questions I had were resolved within 5 minutes! Yee. The video with repairs performed by Carlos was impressive. The two technical questions I had were resolved within 5 minutes! More
It was an absolute pleasure working with Russell and Brendan . Russell was so nice to work with and a great communicator while we were waiting for the car to come in. Brendan knew everything about teach Brendan . Russell was so nice to work with and a great communicator while we were waiting for the car to come in. Brendan knew everything about teaching us everything about the car. More







