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Lexus of Pleasanton
Pleasanton, CA
1,524 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,524 reviews
May 22, 2026
Great customer service, it was a seamless experience. I was in and out in no time. Highly recommend Lexus of Pleasanton. From Michael E. the mechanic, Jonathan, the salesman and Michael in finance, they I was in and out in no time. Highly recommend Lexus of Pleasanton. From Michael E. the mechanic, Jonathan, the salesman and Michael in finance, they were all very knowledgeable and answered all of my questions. 10/10 experience. More
by Luluzozo22
Employees Worked With
Michael Embry, Jonathan Ocampo and Michael in finance., DJ San Jaun
May 20, 2026
Art Mejia from your service department was excellent. I went on a busy Saturday and Art put my mind at ease. He scheduled a car to take me to the outlets. I spent a nice couple of hours and he sent ov I went on a busy Saturday and Art put my mind at ease. He scheduled a car to take me to the outlets. I spent a nice couple of hours and he sent over a pickup for me. The video of my service work was a piece of mind. Over an awesome job by your service department. More
by Lucycampos59
Employees Worked With
Art Mejia
May 19, 2026
The appointment was easy to setup with several options and times available. Service advisor Nick Wilson was a pleasure to work with. Addressed all our concerns, and made recommendations. Committed to a ti and times available. Service advisor Nick Wilson was a pleasure to work with. Addressed all our concerns, and made recommendations. Committed to a time of completion and over delivered in time, giving us back time in our day. Communication was top tier as well by following up and providing updates. Would definitely return again and will let our friends and family know about Nick More
by tkieu_83
Employees Worked With
Nick Wilson
May 19, 2026
Professional, courteous, personal, prompt, kept me informed as to the development of the service. Was very informative as to the best way to proceed with the maintenance of the vehicle. informed as to the development of the service. Was very informative as to the best way to proceed with the maintenance of the vehicle. More
by mikesmills
Employees Worked With
Edward Damian
May 19, 2026
I bought a brand new car on Saturday took it home. Realize it wasn’t a HYBRID called them immediately cause I live two hours away they told me to call in on Monday. I called in on Monday. They told me Realize it wasn’t a HYBRID called them immediately cause I live two hours away they told me to call in on Monday. I called in on Monday. They told me to bring it in. They took care of me. I got what I want. I’m very happy this place is very pleasant to work with and have a lot of patience. More
by Zac
Employees Worked With
Chris King
May 17, 2026
have been a Lexus of Pleasanton customer since 2022 when I purchased my 2022 RX 450 hybrid. Great vehicle by the way!! The vehicle has always been service here and every time it has been a great experience I purchased my 2022 RX 450 hybrid. Great vehicle by the way!! The vehicle has always been service here and every time it has been a great experience. My service representative Jeanette Pettit has always been on point with great personal customer service and at times even beyond attention to detail. I definitely recommend her!! More
by evillar65
Employees Worked With
Jeanette Pettit
