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Lexus of Pleasanton

Pleasanton, CA

4.9
1,142 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,142 reviews

August 28, 2025

Thomas Dodgion helped my dad purchase a vehicle and gave excellent customer service. I highly recommend anyone looking for a vehicle to ask for Thomas. More

by demitriusflinary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Dodgion
August 28, 2025

We enjoyed the buying experience. It is very courteous and not pushing. William Wong was wonderful. He listens and provides his thoughts and reasons in details that helped us in the d More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wong
August 28, 2025

This was honestly the best car dealership experience I have ever had. Chris was so incredibly helpful, kind, and straightforward. He did an amazing job explaining all of the benefits of the car, the deal More

by Amy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Halden, Chris King
August 27, 2025

Sales and service customer since 2004. Highly recommend . Sevrin Ellis was great! Just bought our fourth Lexus ! More

by taj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sevrin Ellis
August 27, 2025

A wonderful a wonderful dealership. The best sales and service we’ve ever experienced. Our family has purchased over 20 Lexus vehicles from the dealership over 20+ years. Sevrin Ellis More

by found4me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sevrin Ellis, Steve Cacela
August 26, 2025

All of the staff I had encountered at this dealership was such a pleasure to work with. Specifically, Masee and Syed were great in guiding me and helping me to understand the process. They were very attentiv More

by Nessa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masee, Syed
Aug 28, 2025 -

Lexus of Pleasanton responded

Thank you Nessa for sharing your car shopping experience with our teammates Masee and Syed and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship,  so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 26, 2025

Sevrin Ellis is a great salesman. He made purchasing a Lexus from Pleasanton a real joy! More

by Anthonymorefield11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Severin Ellis
Aug 28, 2025 -

Lexus of Pleasanton responded

Thank you Anthonymorefield11 for sharing of your car shopping experience with our teammate Sevrin here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 23, 2025

Russell is very efficient, knowledgable, personable, patient and understanding of our needs. He was a good teacher, educating us completely about the car. Respectful salesman! More

by Hellersteinmichelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell berkowitz
Aug 27, 2025 -

Lexus of Pleasanton responded

Thank you Hellersteinmichelle for sharing of your car shopping experience with our teammate Russell here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 22, 2025

It was easy to schedule an appointment and they identified a number of issues with my tires when performing an inspection. More

by mike.c.garner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Clutter
Aug 25, 2025 -

Lexus of Pleasanton responded

Thank you mike for allowing us to earn your business and for sharing of your experience with our teammate John and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 21, 2025

Shoutout to Nick who always assist me with my car repair needs! I was there few weeks ago and he handled my issue really well, I got my car back in no time and he also kept me well-updated! Thanks to the ot More

by EvaMarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Aug 24, 2025 -

Lexus of Pleasanton responded

Thank you EvaMarie for sharing your experience with Nick and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

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