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Lexus of Pleasanton
Pleasanton, CA
1,867 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 10, 2026
We recently bought a used car from Russell at Lexus of Pleasanton and he turned what is usually a stressful process into a genuinely pleasant one. We had been searching for weeks and were worn out by push Pleasanton and he turned what is usually a stressful process into a genuinely pleasant one. We had been searching for weeks and were worn out by pushy salespeople everywhere else. Russell was the complete opposite. Zero pressure, warm, friendly, and approachable from the moment we walked in. What impressed us most was how detail oriented he is. He walked us through the car's history, its condition, and the pricing with complete transparency, and patiently answered every question we had, big or small. Nothing was rushed and nothing felt hidden. He genuinely wanted us to make the right choice, not just close a sale. We drove home in a solid car for around $9,000 feeling confident about every step of the deal. If you're shopping for a car, go to Lexus of Pleasanton and ask for Russell. He treats you like family, not a transaction. Five stars, highly recommend! More
by janani2vinod
Employees Worked With
Russell Berkowitz
November 08, 2026
Nick is great as always! I came by for maintenance and repairs and was in a rush to get my car back. He of course was on top of checking things and making sure I was updated I came by for maintenance and repairs and was in a rush to get my car back. He of course was on top of checking things and making sure I was updated with the status. I got my car back on time and everything was great. I always appreciate Nick’s transparency and excellent customer service. More
by Korina
Employees Worked With
Nick Wilson
November 07, 2026
Russel is the best car sales person I have ever engaged with. He is a teacher by nature, and has a great no pressure, warm and helpful approach. He also made sure our kids had what they needed during the l with. He is a teacher by nature, and has a great no pressure, warm and helpful approach. He also made sure our kids had what they needed during the longer wait time! More
by Kbriskin
Employees Worked With
Russell Berkowitz
November 06, 2026
We’ve been doing business with this particular dealership for about 20 years and have always been extremely satisfied. We were very satisfied again this time. for about 20 years and have always been extremely satisfied. We were very satisfied again this time. More
by manddborer
Employees Worked With
Sevrin Ellis
November 04, 2026
Dropped by to check out an IS350. Russell took care of me. Really friendly, no hassle or pressure to purchase. Dealership is top notch. Clean, quiet everyone was friendly. Will recomm Russell took care of me. Really friendly, no hassle or pressure to purchase. Dealership is top notch. Clean, quiet everyone was friendly. Will recommend Lexus of Pleasanton. More
by slowcrx
Employees Worked With
Russell berkwitz
November 03, 2026
Thanks again to Nick, my service advisor for taking care of my car. It had quite a few issues and Nick helped to ensure it gets done right and on time. He gave me updates and I truly appreciate that. Kudos of my car. It had quite a few issues and Nick helped to ensure it gets done right and on time. He gave me updates and I truly appreciate that. Kudos to this shop for having such a great team! More
by BenjieMhin64781
Employees Worked With
Nick Wilson
November 02, 2026
I want to thank Nick for helping me with my car repair. He is such a nice guy and super knowledgeable of his job. It doesn't matter how much question I have, he's super patient in explaining things to me. He is such a nice guy and super knowledgeable of his job. It doesn't matter how much question I have, he's super patient in explaining things to me. I truly appreciate the excellent customer service provided to me each time I come here! More
by My.Marian44
Employees Worked With
Cody Wilson, Nick Wilson, Forrest Yee
November 02, 2026
Dealership is cleaned and organized. All associates are friendly and greets at the door upon drive up. Service advisor Gary Chan very knowledgeable of the product and services that fits All associates are friendly and greets at the door upon drive up. Service advisor Gary Chan very knowledgeable of the product and services that fits my need. More
by g.mar
Employees Worked With
Gary Chan
