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Lexus of Pleasanton

Pleasanton, CA

Overview
Reviews
5.0
1,510 Reviews
Call Dealership (877) 554-5927
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4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,511 reviews

May 13, 2026

very pleasant to work with such a knowledgeable and responsive Lexus service organization! A really great experience! More

by Joerg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Barrera
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May 13, 2026 -

Joerg responded

Thanks for your assistance and service!

May 13, 2026

Art the service advisor was really helpful and explained how the car will be serviced More

by RON.ILAGAN.22
Recommend Dealer
Yes
Employees Worked With
Art
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May 13, 2026

When I went to the dealership, I thought it was a pleasant experience compared to other dealerships I've went to, I think it was great that I was able to make the most out of the experience to get a More

by richardwu1204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Choy
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May 12, 2026

I continue to receive quality care and good customer service from Lexus of Pleasanton, and my advisor Forrest Yee. Can't thank them enough. More

by bobhanelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
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May 11, 2026

Russ was great to work with ! The process was very smooth and got the perfect car for our family. More

by Smcarpenter96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
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May 13, 2026 -

Lexus of Pleasanton responded

Thank you Smcarpenter96 for sharing your car shopping experience with Russell and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 10, 2026

I was extremely pleased with the service and employees. I have no complaints at all. More

by dgperry555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Atkinson
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May 11, 2026 -

Lexus of Pleasanton responded

Thank you dgperry555for allowing us to earn your business and for sharing of your experience with Edward and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 09, 2026

Russel / Prasham Were very helpful throughout our experience. I would totally recommend their services to friends! More

by Bassaz830
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz, Prasham
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May 11, 2026 -

Lexus of Pleasanton responded

Thank you Bassaz830 for sharing of your experience with Russell and Prasham here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 09, 2026

Russell and Prasham were the best. , very knowledgeable, easy to work with, super helpful. I would recommend my friends to him as well More

by Yajun.wang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Report | Print
May 11, 2026 -

Lexus of Pleasanton responded

Thank you Yajun.wang for sharing of your experience with Russell and Prasham here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 09, 2026

Amazing service. The advisor (Forrest)I worked with was knowledgeable and courteous. Always answered his phone and returned calls with an answer. More

by Cdwhisnant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
Report | Print
May 11, 2026 -

Lexus of Pleasanton responded

Thank you Cdwhisnant for allowing us to earn your business and for sharing of your experience with Forrest and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 09, 2026

I have been into the dealership after purchasing my car 2 to 3 times now. Every time has been a wonderful experience. Most recently, I had Landon as my service advisor. He was super helpful, very prompt, and More

by Bonnieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon
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May 11, 2026 -

Lexus of Pleasanton responded

Thank you Bonnieb for sharing of your experience with Landon and our service department. We appreciate allowing us the opportunity to provide the highest level of care for your Lexus. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

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