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Lexus of Pleasanton

Pleasanton, CA

5.0
1,516 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,516 reviews

May 17, 2026

have been a Lexus of Pleasanton customer since 2022 when I purchased my 2022 RX 450 hybrid. Great vehicle by the way!! The vehicle has always been service here and every time it has been a great experience More

by evillar65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
May 17, 2026

If you are looking for someone who can answer all your questions about your Lexus maintenance service at Lexus of Pleasanton. You need to look for Jeanette Pettit! She was very helpful and super nice!! Hi More

by Sam kwok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
May 16, 2026

I really appreciated the professionalism and personal touch given by Gavin and Jeremy. Thank and Bless you all. More

by karlbriggs123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Halden, Gavin Lam
May 15, 2026

They are excellent people don’t really understand my needs I help me to get the best deal. Everybody was really polite impatient. thank you, Eddie. Eddie was the best. He is playing every time very clea More

by mario9857
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edde Phothichack 5 stars
May 16, 2026 -

Lexus of Pleasanton responded

Thank you mario9857 for sharing of your car shopping experience with Eddie here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 14, 2026

Russell has been tremendously helpful and painless from beginning to end during my purchase of the Lexus ES. Prasham patiently took his time to explain all of the new electronic features, especially for so More

by sauhanle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz, Prasham
May 16, 2026 -

Lexus of Pleasanton responded

Thank you sauhanle for sharing of your experience with Russell and Prasham here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 13, 2026

very pleasant to work with such a knowledgeable and responsive Lexus service organization! A really great experience! More

by Joerg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Barrera
May 13, 2026 -

Joerg responded

Thanks for your assistance and service!

May 13, 2026

Art the service advisor was really helpful and explained how the car will be serviced More

by RON.ILAGAN.22
Recommend Dealer
Yes
Employees Worked With
Art
May 16, 2026 -

Lexus of Pleasanton responded

Thank you RON for allowing Art and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

May 13, 2026

When I went to the dealership, I thought it was a pleasant experience compared to other dealerships I've went to, I think it was great that I was able to make the most out of the experience to get a More

by richardwu1204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Choy
May 14, 2026 -

Lexus of Pleasanton responded

Thank you richardwu1204 for sharing of your experience with Sevrin, Syed, Greg and Prasham here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day!Regards, Your Team @ Hendrick Lexus of Pleasanton

May 12, 2026

I continue to receive quality care and good customer service from Lexus of Pleasanton, and my advisor Forrest Yee. Can't thank them enough. More

by bobhanelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
May 14, 2026 -

Lexus of Pleasanton responded

Thank you bobhanelt for sharing your experience with Forrest and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 11, 2026

Russ was great to work with ! The process was very smooth and got the perfect car for our family. More

by Smcarpenter96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
May 13, 2026 -

Lexus of Pleasanton responded

Thank you Smcarpenter96 for sharing your car shopping experience with Russell and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

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