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Lexus of Pleasanton

Pleasanton, CA

5.0
1,699 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,699 reviews

August 09, 2026

The staff are alwaysl nice and professional. Service agent Marisol went the extra mile to help me with the third party insurance and resolved the matter. Thank you! More

by tensor-ding.5g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
August 08, 2026

Nick helped me with my car issues last time. I swear he’a super nice, easy ti work with and really trustworthy. He also followed through and ensure I get my car on time. Thanks again Nick for yo More

by luvizleonor73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
August 08, 2026

Thank you Nick for such an amazing job! He's super reliable and helpful. I come here for all my car repairs and services and always look for Nick. I love that the shop is so clean and the o More

by ejmoz711
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
August 08, 2026

Sold my car to Jason he was very professional and easy to work with. Highly recommend this dealer More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Anderson
August 08, 2026

Russ was great and super helpful in getting through the car transaction and the financing questions More

by traceyjesling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
August 08, 2026

Patient, professional and prolific service by Leo Knowles. Mr. Knowles knows how to treat even the pedantic customer. More

by aaiyer
Recommend Dealer
Yes
Employees Worked With
Leo Knowles
August 07, 2026

Very good communication from the dealer with a short video of the wear on my brakes and tires. Total service completed on time and all items were taken care of. More

by edyoshida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
August 07, 2026

Jason Portillo has provided 5 star service supporting our service needs. We look forward to our continued partnership with him. Thank you Al & Leticia More

by Leticia.barrera22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Aug 08, 2026 -

Lexus of Pleasanton responded

Thank you Leticia for sharing your experience with Jason and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Lexus factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions!

August 06, 2026

Staff at Lexus of Pleasanton made it so easy to sell my car. In and out in an hour no xx no back and forth. I had such a positive experience. More

by Edward Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Anderson
Aug 06, 2026 -

Lexus of Pleasanton responded

Hi Edward, thank you for your 5-star review; we are happy to pass along your comments to the team here at Lexus of Pleasanton! If you're ever in need of more help, please let us know! Have a great day!

August 05, 2026

It has be a great experience. Russell is a great asset to your family at Lexus. Honest and transparent is a great set of qualities. More

by pepecan2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Aug 06, 2026 -

Lexus of Pleasanton responded

Hi pepecan2, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus of Pleasanton! Have a great day!

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