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Lexus of Pleasanton

Pleasanton, CA

5.0
1,842 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,843 reviews

October 27, 2026

Brought my car to Lexus of Pleasanton for an oil change and requested Jason Portillo\. Jason always provides excellent service and keeps me informed every step of the way\. When I picked up my car, John Cl More

by Wongkennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo, John Clutter
October 25, 2026

Chris was so sweet and helpful! He was very patient with us while we took our time deciding whether we wanted to move forward. Also, shoutout to Thomas (I believe that was his name) More

by portiadeoliveira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas (can’t remember last name), Chris King
October 24, 2026

The employees were great to work with very helpful with my purchase my lexus is still running good and it's a 2007 I love it More

by Madelenespicer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo knowles,Walter Dixon,Jim,Burke,Nicholas wilson
October 24, 2026

Russell thank you all your help today. You make me so comfortable on my unexpected visit to your yard. Thank you for your excellent service! More

by gill.speedhinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
October 23, 2026

Russell did great service. Very patient and helpful. You are the best. Thank you so much. More

by yaguang.wei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Oct 23, 2026 -

Lexus of Pleasanton responded

Thank you yaguang.wei for sharing your experience with Russell while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day!

October 22, 2026

I worked with Joseph and was pleased with how much knowledge he had about cars and Lexus vehicles especially More

by Linda C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Halden, Joe Minster
Oct 23, 2026 -

Lexus of Pleasanton responded

Hi Linda, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help! Have a great day!

October 22, 2026

Overall, a very good experience for first our service. Friendly and extremely helpful staff. Great service. Ed, our service advisor, was very knowledgeable and explained the details of our initial servi More

by Starlifter51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Damian
Oct 23, 2026 -

Lexus of Pleasanton responded

Thank you Starlifter51 for sharing your experience with Ed and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Lexus factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions!

October 22, 2026

Russell actually is a very good salesman and helped as a lot. He went far and beyond to get us the best deal.. if I can give him higher than 5 I would.. Thanks sooo much Russell, ur the best!! More

by Bebz_66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Oct 23, 2026 -

Lexus of Pleasanton responded

Thank you Bebz_66 for sharing your car shopping experience with Russell and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship,  so please feel free to let us know if there is anything we can do to help! Have a great day!

October 22, 2026

Since big remodel service quality on car has been lacking. Things overlooked . Needs better thoughtfulness More

by Smkmabey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Chan
Oct 23, 2026 -

Lexus of Pleasanton responded

Hello Smkmabey, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 22, 2026

Augny went above and beyond to answer questions, explain everything clearly, and make sure I felt confident and well taken care of throughout the process. There was no pressure—just honest communication, a More

by Dolguin97
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augny
Oct 22, 2026 -

Lexus of Pleasanton responded

Thank you Dolguin97 for sharing your experience with Augny while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day!

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