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Lexus of Pleasanton
Pleasanton, CA
1,474 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,474 reviews
April 21, 2026
Thanks Nick for helping me with my car repair. You’ve done such a great help and thanks for handing it over to Forrest while you were off, he also helped me with all my questions. You’ve done such a great help and thanks for handing it over to Forrest while you were off, he also helped me with all my questions. More
by Harry.L
Employees Worked With
Nick Wilson, Forrest Yee
April 20, 2026
Chris made the car buying experience extremely smooth and easy. It felt like zero pressure but he was knowledgable and made sure we were taken care of. easy. It felt like zero pressure but he was knowledgable and made sure we were taken care of. More
by MJ
Employees Worked With
John Clutter, Chris King
April 17, 2026
We came to the Lexus dealership today with no intention of buying a car, however, we were thrilled with the service from Russell. He was very informative and helped us understand our choices. We ended up t of buying a car, however, we were thrilled with the service from Russell. He was very informative and helped us understand our choices. We ended up trading in two Lexus cars that we love, and now have a new SUV. Jeremy was excellent with financing and walking us through the process. We had an excellent experience without standing service. Jake was a great technology expert as well. More
by Luvnca
Employees Worked With
Russell Berkowitz
April 17, 2026
Absolutely superb customer service! Interacted with service consultant (Pettit), shop technicians, and even sales personal. All were fantastic! Lexus hires the best! Interacted with service consultant (Pettit), shop technicians, and even sales personal. All were fantastic! Lexus hires the best! More
by Barbara
Employees Worked With
Jeanette Pettit
April 16, 2026
I can’t say enough good things about my experience here. From the moment I walked in, Russell was welcoming, knowledgeable, and very attentive to what I was looking for. He took the time to answer all my q From the moment I walked in, Russell was welcoming, knowledgeable, and very attentive to what I was looking for. He took the time to answer all my questions and made sure I felt comfortable every step of the way. It honestly felt like he cared more about helping me find the right car than just making a sale. Super friendly and professional—I would definitely come back again! More
by sk2113504
Employees Worked With
Russell Berkowitz
April 16, 2026
I worked with Johan Reynoso and he was excellent and explained everything very well. I was also loaned a loaner vehicle and that was definitely a plus as I didn't have to wait several hours while my ca explained everything very well. I was also loaned a loaner vehicle and that was definitely a plus as I didn't have to wait several hours while my car was being serviced. More
by teresacafe
Employees Worked With
Johan Reynoso
April 13, 2026
Recently purchased ux300h. William did a great job in working with me and finding a vehicle that I was searching for. He explained all the features of the car, shared his perso William did a great job in working with me and finding a vehicle that I was searching for. He explained all the features of the car, shared his personal experiences. Didn't constantly reach out to find out when I would be coming in and let me control that. Will send anyone looking for a new car his way. More
by Jeff
Employees Worked With
William Wong
April 12, 2026
Great presentation. showing us the car and the features. Explaining the finance options and running my credit. helped us negotiate the sale. Highly recommend. showing us the car and the features. Explaining the finance options and running my credit. helped us negotiate the sale. Highly recommend. More
by Hfairbai
Employees Worked With
Russell Berkowitz
April 11, 2026
I recently purchased a Lexus RZ 450e from Lexus of Pleasanton and had an excellent experience from start to finish. My salesperson Russell was professional, patient, and very knowledgeable about the L Pleasanton and had an excellent experience from start to finish. My salesperson Russell was professional, patient, and very knowledgeable about the Lexus RZ 450e, taking the time to explain all the features and answer every question in detail. There was no pressure throughout the process—just honest guidance and clear communication. They helped me find the right vehicle and made sure I was comfortable with every step, from test drive to final paperwork. Overall, it was a smooth and enjoyable buying experience. I truly appreciate the outstanding customer service and would highly recommend this dealership and salesperson to anyone considering a Lexus purchase. I would definitely return for future vehicles. More
by Khushboo Joshi
Employees Worked With
Russell
