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Lexus of Pleasanton
Pleasanton, CA
1,393 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,393 reviews
February 11, 2026
Brought my ES 350 in for an oil change. Jason Portillo set up my appointment and made sure that everything went smoothly during my visit. He never disappoints and when you think that he ca Jason Portillo set up my appointment and made sure that everything went smoothly during my visit. He never disappoints and when you think that he can’t provide any better service, be prepared to be surprised. He is definitely the cream of the crop when it comes to providing great customer service and professionalism. More
by Wongkennan
Employees Worked With
Jason Portillo
February 08, 2026
Every visit to Lexus service reminds me why I chose this brand. From check-in to pickup, everything was smooth, professional, and efficient. Jeanette was courteous and took the time to explain the service c brand. From check-in to pickup, everything was smooth, professional, and efficient. Jeanette was courteous and took the time to explain the service clearly, which I really appreciated. She is the best! My vehicle was ready on time, perfectly cleaned, and running great. This is exactly the level of care I expect from Lexus, and they delivered. Highly recommend. More
by fanying
Employees Worked With
Jeanette Pettit
February 08, 2026
Outstanding customer service and his personal touch is exemplary!! Great help with with setting up our car buying and setting up overall experience exemplary!! Great help with with setting up our car buying and setting up overall experience More
by Kharrisgay1
Employees Worked With
Russell Berkowitz
February 07, 2026
Russel Berkowitz is really helpful explaining all details of the car and purchase, made deal fast. Russel is very thorough sales person completed transactions quickly of the car and purchase, made deal fast. Russel is very thorough sales person completed transactions quickly More
by RON.ILAGAN.22
Employees Worked With
RUSSEL BERKOWITZ
February 07, 2026
Always a great experience coming to Lexus of Pleasanton. Jeanette, Joe, Forrest, Ron, Carlos , and Jason all are great and I highly recommend them. Jeanette, Joe, Forrest, Ron, Carlos , and Jason all are great and I highly recommend them. More
by saggy.ma
Employees Worked With
Jeanette Pettit
February 03, 2026
They are very professional, and treat customers very nice. I have spend a few times to talk and test drive th car, and this is my 3rd car with them. nice. I have spend a few times to talk and test drive th car, and this is my 3rd car with them. More
by sck
Employees Worked With
Joe Minster
February 03, 2026
Kenny was awesome and we loved our experience at Lexus of Pleasanton! We came in with the goal of trading in our new car, with less than 5k miles, for a less expensive used car so that we would have the mone Pleasanton! We came in with the goal of trading in our new car, with less than 5k miles, for a less expensive used car so that we would have the money to buy a beater (second car). We left with a used car that we love more than the (old) new car, with money leftover to spend on a second car. I can’t thank Kenny enough for helping us accomplishing our goals and listening to our needs! More
by angelica.marie92
Employees Worked With
Kenny Dass
