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Lexus of Pleasanton

Pleasanton, CA

4.9
1,205 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,205 reviews

November 02, 2025

This shop has an excellent team and it’s super clean, really great facility. My advisor is Nick and he’s awesome. It’s always great chatting with him, not just about the car service but overall. He alway More

by Carlito65
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
November 01, 2025

Everyone is very polite and very pleasant to talk to. Jake, Gavin and Brandon are great! They take time to explain things clearly for me! Couldn't be happier with our purchase! Great customer service More

by JChen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Petch*****, Gavin Lam
November 01, 2025

The service Advisor Carlos was very helpful and thorough and explained before and after the car service. Friendly and attentive staff. Technician explained what was done at the service in a video very clea More

by skiandfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Barrera (adviser) and Michael Andres( technician)
November 01, 2025

This is for Nick Wilson - I am so pleased with his customer service, it’s one of a kind. He’s very patient and knows his job really well. He’s super efficient and smart. I’ll be back again for sure in More

by MayaPie3301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
November 01, 2025

I recently visited Lexus for service and was really impressed. The staff was incredibly friendly and helpful, and the atmosphere was very welcoming. Everything was clean and well-organized. 5 stars to More

by Jay Boogie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
November 01, 2025

Russell is very friendly and knowledgeable. Got us the price we want. Acknowledged our presence right away. More

by asapugay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Betkowitz
November 01, 2025

Joe Minster is a very knowledgeable Lexus salesman and a pleasure to work with. Got real life feedback on the electric vehicle I test drove. Transparent pricing. More

by PARORA786
Recommend Dealer
Yes
Employees Worked With
Joe Minster
October 31, 2025

Forrest Yee always gives my wife and I a great experience. We appreciate him prioritizing what is needed and what services can wait on my ES. More

by Markus H
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
Oct 31, 2025 -

Lexus of Pleasanton responded

Thank you Markus for allowing our teammate Forrest and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

October 31, 2025

Nick Wilson and Forrest Yee work well together and help me with all of my service needs. They are both transparent and honest which keeps me coming back. More

by Justpletch
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
October 31, 2025

Worked with Forrest and Nick in service and they were great. Highly recommend this place and Forrest and Nick More

by Teds
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
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