Back

Lexus of Pleasanton

Pleasanton, CA

4.9
1,197 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

Directions

By Type

Showing 1,197 reviews

October 13, 2025

It is rare to find a dealership where everyone was very polite and cordial. Customer service first. More

by beshaw81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris King
October 13, 2025

Thank you, Nick for always providing an excellent service! I love these shops, cleanliness and ultimately, I love the friendliness of all staff, specially Nick Wilson. He’s such a great service advis More

by JoshY95
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
October 11, 2025

Charles Lenard was such an amazing help! !! He answering all of my questions in such a swift & very polite manner . He made my experience here at Lexus of Pleasanton FREAKIN WONDERFUL!! Thank More

by Carlyewest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Lenard
October 11, 2025

Have been coming to this dealership for over 20 years. Its always been very good. Nice treatment...good work More

by paolabelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
October 11, 2025

Want to give Nick 5 stars, 10 if that’s an option! He’s super helpful, he always go the extra mile and makes the process easy and stress-free! Great job to this shop who maintains a great standard for More

by Edu.Mond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
October 11, 2025

The service in this shop is totally amazing. Nick always makes sure that my car is fixed on time and he always keeps me updated. I love coming here and I never had issues, ever. More

by JhaniceMae32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
October 10, 2025

Great service. Very informative. Fast drop off and pickup, no need to wait in the service center for half of the day. Thank you Edward! More

by tjflorist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Damian
Oct 11, 2025 -

Lexus of Pleasanton responded

Thank you tjflorist for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Edward on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

October 10, 2025

I’ve been doing business with them since 2004. I have 3 Lexus And all were bought and serviced through Lexus of Pleasanton. Jason Portillo is my main service advisor and has been for many years. More

by step832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo, Jim Fell, Jeanette Pettit, Forrest Yee, Jorge Rueda, Paul Horace, Tom Ditzig, Bill Rodger, Jim Burke
Oct 11, 2025 -

Lexus of Pleasanton responded

Thank you step832for allowing us to provide care for your Lexus and for sharing of your experience with teammate Jason. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

October 09, 2025

I always come here for my car repairs and my advisor is Nick. Super great guy, delivers well and very trustworthy. 5 star for your help, Nick! More

by Clara_B23
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Oct 11, 2025 -

Lexus of Pleasanton responded

Thank you Clara_B23 for choosing our dealership and allowing us to earn your business. We appreciate your feedback and sharing of your experience with our teammate Nickand our service department while we were providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

October 09, 2025

Carlos explained everything about my car and what service was due. Carlos was very professional and extended excellent customer service. More

by facfrances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 11, 2025 -

Lexus of Pleasanton responded

Thank you facfrances for sharing your experience with our teammate Carlos and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

1
...