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Lexus of Pleasanton
Pleasanton, CA
1,116 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,116 reviews
July 09, 2025
Nick helped me figure out what was going on with my car and provided all the necessary recommendations, coordinating them immediately with his team so I could get my car back in time for my trip. That's su and provided all the necessary recommendations, coordinating them immediately with his team so I could get my car back in time for my trip. That's such an amazing customer service! I'm truly impressed with Nick's work, he's very reliable and trustworthy. I recommend him to everyone. More
by Abby Gail
Employees Worked With
Nick Wilson
July 07, 2025
Such a great customer experience c/o Nick! He's been my service advisor for years and never fails to provide top-notch service and good advice. Super thankful for all your help, Nick! Keep up He's been my service advisor for years and never fails to provide top-notch service and good advice. Super thankful for all your help, Nick! Keep up the great work and I'll keep on recommending you to my circle and everyone looking for a reliable service advisor. More
by Johnny
Employees Worked With
Nick Wilson
July 07, 2025
More power to this shop and special thanks to Nick! It was such a great experience coming here. I didn't have to wait long to be helped and Nick was so great in explaining my car issues, what parts I n It was such a great experience coming here. I didn't have to wait long to be helped and Nick was so great in explaining my car issues, what parts I need to order - when it's gonna arrive and when I can have my car back. Those details are so important and I didn't have to follow-up coz Nick did an amazing job keeping me updated. More
by Lorenzo Noah
Employees Worked With
Nick Wilson
July 02, 2025
On short notice about Noon on Tuesday, July 1st I called Lexus of Pleasanton to set an appointment for service for my '23 RX350 SUV. I was asked if 2:30 PM the same day was OK? "Sure"! I then brought Lexus of Pleasanton to set an appointment for service for my '23 RX350 SUV. I was asked if 2:30 PM the same day was OK? "Sure"! I then brought the vehicle in for service. Two hours later the vehicle had been serviced as requested & I rec'd 2 videos of the work done & a very complete overview presented to me by Service Rep Nick Wilson despite a very full dealership with vehicles lined up "...out the door..." Thanks to a terrific team for keeping me & my "RX" on the road. Bob Selman .... Owner of all 5 Generations of the RX ! More
by BobSelman
Employees Worked With
Nick Wilson
July 02, 2025
Thank you Nick for helping me with my car issues! He's absolutely the best when it comes to customer service - he's prompt, efficient and super nice guy. He's been my service advisor for years, and h He's absolutely the best when it comes to customer service - he's prompt, efficient and super nice guy. He's been my service advisor for years, and he's always been consistent, never failing to make me laugh! But seriously, he's truly great at his job! More
by JayJay
Employees Worked With
Nick Wilson
July 01, 2025
Just picked up our third Lexus from our sales rep Kevin Chow! He’s always incredibly thorough with keeping us informed with updates from the build process to the arrival of the vehicle. It’s always smooth Chow! He’s always incredibly thorough with keeping us informed with updates from the build process to the arrival of the vehicle. It’s always smooth and stress free working with Kevin! More
by FG3
Employees Worked With
Kevin Chow
