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Lexus of Pleasanton
Pleasanton, CA
728 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 728 reviews
May 04, 2024
Clean, attentive helpful and friendly staff and large selection of vehicles. Sales staff member Kevin Chow was excellent to work with through the entire process as it spanned over four months from initia selection of vehicles. Sales staff member Kevin Chow was excellent to work with through the entire process as it spanned over four months from initial order to delivery. More
by psalsgiver
Employees Worked With
Kevin Chow & Puru Singh
Helpful May 04, 2024
I have been going to this dealership for over 15 years. I have bought cars and had all my service done here. Jason Portillo is my service advisor and he is great! He is always very helpful and friendly. I have bought cars and had all my service done here. Jason Portillo is my service advisor and he is great! He is always very helpful and friendly. More
by bevroemer
Employees Worked With
Jason Portillo
April 30, 2024
Friendly and helpful service. Answered all of my questions in great detail and guided me through the process with ease. Garvin Lam made the process go very smoothly. Answered all of my questions in great detail and guided me through the process with ease. Garvin Lam made the process go very smoothly. More
by Nicky(Thanh) Do
Employees Worked With
DJ San Jaun, Gavin Lam
April 30, 2024
Nick provides outstanding service and has been our service manager for more than 20 years. He goes beyond what is expected, providing honest recommendations with an easygoing disposition. service manager for more than 20 years. He goes beyond what is expected, providing honest recommendations with an easygoing disposition. More
by Ztep
Employees Worked With
Nick Wilson
April 28, 2024
Customer service is performed at a high level at this dealership. I drive over an hour to get here since I moved out of the area. Forrest Yee and Nick Wilson have been my go to advisors for over 10 yea dealership. I drive over an hour to get here since I moved out of the area. Forrest Yee and Nick Wilson have been my go to advisors for over 10 years. Keep up the great work fellas. More
by LX Fan
Employees Worked With
Nick Wilson, Forrest Yee, Jorge Rueda, Paul Horace
April 27, 2024
Been a Toyota/Lexus customer for decades and worked with Jeanette Petitt for the past 14 years. I’ve got my top two go-to customer service reps who’ve never steered me wrong over the years - Gary and Jeanet Jeanette Petitt for the past 14 years. I’ve got my top two go-to customer service reps who’ve never steered me wrong over the years - Gary and Jeanette. Jeanette went above and beyond with this last service and worthy of my first time dealership review. She brought our keys to our home in Tracy the next morning when we couldn’t make it back to the dealership before closing. This allowed us to not be rushed to pick up even the next day. Plus no need to go into dealership for checkout process. Just pick up on their driveway. Stress-free, convenience-driven, over-the-top customer service! She’s simply amazing! Everyone there is amazing actually! Shoutout to our superstar salesman Joe Minster who has sold us our last three cars! Nathan in Tracy:) More
by nathanancheta
Employees Worked With
Jeremey Halden, Jason Portillo, Jeanette Pettit, Gary Chan, Joe Minster
April 27, 2024
Nick and Forrest are rockstars! They provided such great service to me and very knowledgeable too! Thumbs up to Nick for always providing clarity to the services I need. He was able They provided such great service to me and very knowledgeable too! Thumbs up to Nick for always providing clarity to the services I need. He was able to explain everything that my car needed and I left the shop really happy and satisfied with the service! More
by Dee
Employees Worked With
Nick Wilson, Forrest Yee
