Lexus of Pleasanton

I have been a customer of Lexus of Pleasanton since I purchased my first Lexus in 2007. I have always received excellent service. Forrest Yee, the service advisor that I work with is always pleasant an purchased my first Lexus in 2007. I have always received excellent service. Forrest Yee, the service advisor that I work with is always pleasant and honest. I never worry that he is trying to upsell me services that I don’t need. More

Augny H. made our whole experience on our new UX300h purchase fun, pleasureable and stress free. She's a very joyful, friendly, and happy sales person that's made our whole experience on our new UX300h purchase fun, pleasureable and stress free. She's a very joyful, friendly, and happy sales person that's in constant communication and follow up with us during and after our purchase. She's patient, trustworthy and everything you would ask for from sales. We highly recommend that Hendrick's management consider promoting her with a pay raise for her A++ hard work and dedication. Michael L. from Finance was super helpful in tailoring the right warranty service for our needs. Thanks to the Hendrick's team for making it work for us! More

Forrest and Jeanette are my go to consultants when I need anything. Always a top tier experience and never feel like I’m being “sold” on anything. They give me the info, their opinion and then I decide. H anything. Always a top tier experience and never feel like I’m being “sold” on anything. They give me the info, their opinion and then I decide. Highly recommended. More

Another top notch service visit with Forrest Yee with an assist from Nick when he was gone. Lexus of Pleasanton never pressures me and Forrest and Nick always give honest input helping prioritize items whi assist from Nick when he was gone. Lexus of Pleasanton never pressures me and Forrest and Nick always give honest input helping prioritize items while letting me decide what I want to do. More

Jason Portillo and the Lexus of Pleasanton are the ideal duo in terms of buying and servicing your car. Lexus makes great vehicles and Jason provides the highest level of customer service and customer satis duo in terms of buying and servicing your car. Lexus makes great vehicles and Jason provides the highest level of customer service and customer satisfaction. Very knowledgeable, very flexible. I’ve been with him for OVER 20 years, he is family and I highly recommend seeking him to ultimately maximize your Lexus experience! More

My dealership coordinator treated me with respect and handled everything very professionally. He made it a positive experience and even found a discount I didn’t know about! handled everything very professionally. He made it a positive experience and even found a discount I didn’t know about! More

Jimmy was helpful, knowledgeable and extremely kind he gave us superior customer service 10/10 highly recommended. gave us superior customer service 10/10 highly recommended. More

Jason Portillo is the greatest ! He always goes above and beyond no matter what. His customer service is unmatched and genuinely cares. He always goes above and beyond no matter what. His customer service is unmatched and genuinely cares. More

Jason Portillo is the best! ! He treats you like family and really takes the time to get to know you. It’s also so easy to contact him or ask any questions. He’s honest and kind. ! He treats you like family and really takes the time to get to know you. It’s also so easy to contact him or ask any questions. He’s honest and kind. I highly recommend him!! More

Nick Wilson and Forrest were an incredible team! They were professional, efficient, and made sure every detail was taken care of. Their dedication to great service really stood out. They were professional, efficient, and made sure every detail was taken care of. Their dedication to great service really stood out. More