Lexus of Pleasanton

Sales person Shane was very knowledgeable. Hussain was very good for finance. Overall experience was good. Hussain was very good for finance. Overall experience was good. More

Forrest (Check In) and Nick (Check Out) and Technician Mike McGory took excellent care of my vehicle. I had a gash in one of my rear tires and needed to have all 4 tires replaced and have my regular servi Mike McGory took excellent care of my vehicle. I had a gash in one of my rear tires and needed to have all 4 tires replaced and have my regular service done. They always do an excellent job and I always appreciate the video MPI so I can really see what needs to be completed. Also, Dan Albina checked in my car before I met with Forrest and was so sweet and courteous! More

I recently had my car serviced at this dealership and I couldn’t be happier with the experience. Jason Portillo was friendly and professional, and they completed my oil change and brake inspection on time. couldn’t be happier with the experience. Jason Portillo was friendly and professional, and they completed my oil change and brake inspection on time. I was kept updated throughout the process, and the waiting area was clean and comfortable. Highly recommend their service team for anyone needing reliable auto care! More

They sell and maintain great automobiles. My wife and I both enjoy the relationship both for the sale and the maintenance of our vehicles. My wife and I both enjoy the relationship both for the sale and the maintenance of our vehicles. More

I made my very first Lexus purchase this year after years of owning Acura. I had 5K, 10K and 15K services and I love the clean and modern waiting area where I can relax and even work. I am most impressed wit of owning Acura. I had 5K, 10K and 15K services and I love the clean and modern waiting area where I can relax and even work. I am most impressed with Jeannette Pettit, my service technician, who consistently goes out her way to meet my expectations. Her amicable personality and desire to exceed customer’s expectations make my experience at Lexus of Pleasanton very pleasant. This place is a Four Seasons of auto dealership! More

Place is nice and clean however it took me over 3 hours waiting for my car the service agent didn’t get back to me right away when the car was ready i have to go and ask him about my car and the finished p waiting for my car the service agent didn’t get back to me right away when the car was ready i have to go and ask him about my car and the finished paper work was sitting on his desk. He could have done a better job. My daughter and i go to Pleasanton for services. Our RX and IS. Im hoping that next time will be better. More

Everyone I dealt with was super helpful , detailed and knowledgeable. Ron my contact person went over and above to make sure I understood what was being done to my car, they even sent me a video showing w knowledgeable. Ron my contact person went over and above to make sure I understood what was being done to my car, they even sent me a video showing what they were doing which was cool. Later I needed to talk to a sales person and Ron put me in touch with Kevin. My visit was pleasant More

The dealership itself is just fine, but I’ll never buy a Lexus again. My brand new, under 4000 mile RZ300e dropped 21% in range from purchase. It was an extremely low range to begin with, but this level o Lexus again. My brand new, under 4000 mile RZ300e dropped 21% in range from purchase. It was an extremely low range to begin with, but this level of decrease in 4 months is outrageous. To be told this is just the way the car is and there is nothing that can be done tells me that Lexus is selling lemons knowingly and not being forthcoming to buyers regarding what to expect from their product. This is NOT a luxury vehicle when you are told that the only way to maintain the highest range of 245 is to drive without ANY of the standard equipment like AC during 100+ degree weather through the summer months. Don’t be a fool like me. Stay away from this vehicle and from anyone who would knowingly sell a car that can not realistically be useful for any length of time. More

Always great service care and personal attention Helpful straightforward advice has always been there as needed Helpful straightforward advice has always been there as needed More

BEST EXPERIENCE YOU CAN GET! Upon arriving, being greeted by the porter and greeted by the advisor is great. I have been going to Jason for many years and he’s such an amazing Upon arriving, being greeted by the porter and greeted by the advisor is great. I have been going to Jason for many years and he’s such an amazing person. He’s super understanding, tries to help you the best he could, takes his time to make sure you understand the process of everything. He goes above and beyond! I recommend everyone I know to take their car to get services at Lexus of Pleasanton and refer them to Jason because HE’S AMAZING! The dealership looks amazing and the lounge area for people who are waiting is beautiful as well. I would not go anywhere else with my car. More