
Lexus of Pleasanton
Pleasanton, CA
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I loved working with Nick to make my RX look like new again. I had some leather damage (gotta love those furbabies) and they were able to help me get those repaired and prevent my interior from degrading again. I had some leather damage (gotta love those furbabies) and they were able to help me get those repaired and prevent my interior from degrading. Also the technician was able to find an intermittent and make a suggestion that has fixed it so far. More
Excellent job by the service department. Everything was done in a timely manner. From the Service advisor to the Technician all were professional. Everything was done in a timely manner. From the Service advisor to the Technician all were professional. More
Steve was great. Really appreciate him helping me throughout the buying process. He stayed late because it took a little longer, so I’m very appreciative of his commi Really appreciate him helping me throughout the buying process. He stayed late because it took a little longer, so I’m very appreciative of his commitment to ensuring quality service More
Jeanette Pettit was great to work with. Very helpful and energetic for 8:00am. Also was able to obtain a loaner car and that process was very fast. Great service. Very helpful and energetic for 8:00am. Also was able to obtain a loaner car and that process was very fast. Great service. More
I always have an excellent experience with Lexus of Pleasanton. Jason Portillo has been my service advisor for many years. He is very personable, he understands the things that concern me and takes his Pleasanton. Jason Portillo has been my service advisor for many years. He is very personable, he understands the things that concern me and takes his time to explain the service and any findings and always makes sure my questions are answered. I know I am in excellent hands with Jason and the team, even after moving to Oakland over 10 years ago, I choose to travel the extra distance for excellent customer and quality service, and peace of mind. More
Thanks Nick for always taking good care of my car! Been coming to this shop over the years because of Nick, he’s always consistent and extremely helpful. Always thankful for your help, Nick! Keep up t Been coming to this shop over the years because of Nick, he’s always consistent and extremely helpful. Always thankful for your help, Nick! Keep up the great work. More
Can't say enough good things about Jeanette and the service team. Always exceptional, high energy and professional. A pleasure to work with people who realize how important customer service is today. service team. Always exceptional, high energy and professional. A pleasure to work with people who realize how important customer service is today. More
I’ve been bringing my car to Nick for years. Most recently, he oversaw a complete cooling system overhaul. From radiator replacement to flushing the system, everything was smooth and well-coordi Most recently, he oversaw a complete cooling system overhaul. From radiator replacement to flushing the system, everything was smooth and well-coordinated. My car runs like new! Thanks again, Nick! See you for my next regular maintenance check! More
My wife and I wanted to purchase a very specific vehicle, which we hoped would fit into our budget plan, and we were very pleased with the sales team that helped us--salesperson Sevrin Ellis and finance mana which we hoped would fit into our budget plan, and we were very pleased with the sales team that helped us--salesperson Sevrin Ellis and finance manager Hashim Bishop. More
Jeanette has been my service advisor since I purchased my car back in 2017. I only come see her when she’s working. She’s very knowledgeable, pleasant and friendly to work with. car back in 2017. I only come see her when she’s working. She’s very knowledgeable, pleasant and friendly to work with. More