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Lexus of Pleasanton

Pleasanton, CA

5.0
1,413 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,413 reviews

February 14, 2026

The shop’s office and showroom is super nice and clean. I admire everyone’s helpfulness but most of all, my advisor Nick is super great at his job. He’s very dependable and I never had any issues dealing w More

by Edu.Mond
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Feb 19, 2026 -

Lexus of Pleasanton responded

Thank you Edu.Mond for allowing Nick and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

February 14, 2026

It was a great experience, Joseph and Jeremy were very friendly and helpful. Thank you! More

by Trowe589
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Halden, Joe Minster
Feb 19, 2026 -

Lexus of Pleasanton responded

Thank you Trowe589 for sharing of your experience with Joseph and Jeremy here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 11, 2026

Brought my ES 350 in for an oil change. Jason Portillo set up my appointment and made sure that everything went smoothly during my visit. He never disappoints and when you think that he ca More

by Wongkennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Feb 14, 2026 -

Lexus of Pleasanton responded

Thank you Wongkennan for sharing of your experience with Jason and our service department. We appreciate allowing us the opportunity to provide the highest level of care for your Lexus. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 10, 2026

Great and fast service. Very nice and knowledgeable personnel. Very happy with the service and the negociation process More

by Taha Bouchoucha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Berkowitz
Feb 12, 2026 -

Lexus of Pleasanton responded

Thank you Taha for sharing your car shopping experience with Russell and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 10, 2026

Great service. easy and personable from the minute o drove in. service advisor was wonderful! More

by 12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cody wilson
Feb 14, 2026 -

Lexus of Pleasanton responded

Thank you 12345 for allowing us to earn your business and for sharing of your experience with Cody and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 08, 2026

Every visit to Lexus service reminds me why I chose this brand. From check-in to pickup, everything was smooth, professional, and efficient. Jeanette was courteous and took the time to explain the service c More

by fanying
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
Feb 11, 2026 -

Lexus of Pleasanton responded

Thank you fanying for sharing your experience with Jeanette and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 08, 2026

Outstanding customer service and his personal touch is exemplary!! Great help with with setting up our car buying and setting up overall experience More

by Kharrisgay1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Feb 11, 2026 -

Lexus of Pleasanton responded

Thank you Kharrisgay1 for sharing your car shopping experience with Russell and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship,  so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 07, 2026

Russel Berkowitz is really helpful explaining all details of the car and purchase, made deal fast. Russel is very thorough sales person completed transactions quickly More

by RON.ILAGAN.22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RUSSEL BERKOWITZ
Feb 11, 2026 -

Lexus of Pleasanton responded

Thank you RON for sharing your car shopping experience with Russell and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship,  so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 07, 2026

Always a great experience coming to Lexus of Pleasanton. Jeanette, Joe, Forrest, Ron, Carlos , and Jason all are great and I highly recommend them. More

by saggy.ma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
Feb 11, 2026 -

Lexus of Pleasanton responded

Thank you saggy.ma for allowing  Jeanette, Joe, Forrest, Ron, Carlos , and Jason and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

February 04, 2026

The showroom is pleasant and a lot of car display that you can look around. More

by rcreyes2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augny
Feb 06, 2026 -

Lexus of Pleasanton responded

Thank you rcreyes2002 for sharing of your car shopping experience with Augny here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton