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Lexus of Pleasanton

Pleasanton, CA

5.0
1,228 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,228 reviews

November 05, 2025

Very happy with experience. I would recommend Russell Berkowitz to friends and family. This dealership was able to order the car and options we wanted when other dealerships cou More

by q
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RUSSELL BERKOWITZ
Nov 10, 2025 -

Lexus of Pleasanton responded

Thank you q for sharing your car shopping experience with our teammate Russell and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 05, 2025

We had a wonderful experience at this dealership. William W. was very helpful to our myriad of questions about the vehicle we ultimately purchased. Highly recommend shopping here for future cars. More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wong (Sales)
Nov 10, 2025 -

Lexus of Pleasanton responded

Thank you David for sharing your car shopping experience with our teammate William and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 05, 2025

Russell and Josh are very nice, very helpful. I enjoyed the test drive and really loved the car More

by mcomages
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Nov 10, 2025 -

Lexus of Pleasanton responded

Thank you mcomages for sharing of your experience with our teammates Russell and Josh here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 02, 2025

This shop has an excellent team and it’s super clean, really great facility. My advisor is Nick and he’s awesome. It’s always great chatting with him, not just about the car service but overall. He alway More

by Carlito65
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Nov 04, 2025 -

Lexus of Pleasanton responded

Thank you Carlito65 for allowing us to earn your business and for sharing of your experience with our teammate Nick and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 01, 2025

Everyone is very polite and very pleasant to talk to. Jake, Gavin and Brandon are great! They take time to explain things clearly for me! Couldn't be happier with our purchase! Great customer service More

by JChen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Petch*****, Gavin Lam
Nov 04, 2025 -

Lexus of Pleasanton responded

Thank you JChen for sharing of your car shopping experience with our teammates Jake, Gavin and Brandon here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 01, 2025

The service Advisor Carlos was very helpful and thorough and explained before and after the car service. Friendly and attentive staff. Technician explained what was done at the service in a video very clea More

by skiandfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Barrera (adviser) and Michael Andres( technician)
Nov 04, 2025 -

Lexus of Pleasanton responded

Thank you skiandfly for sharing your experience with Carlos and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 01, 2025

Joe Minster is a very knowledgeable Lexus salesman and a pleasure to work with. Got real life feedback on the electric vehicle I test drove. Transparent pricing. More

by PARORA786
Recommend Dealer
Yes
Employees Worked With
Joe Minster
Nov 04, 2025 -

Lexus of Pleasanton responded

Congratulations PARORA786 on your new vehicle and thank you for sharing of your experience with teammate Joe while at our dealership. We are focused on learning and improving our guest experience as well as committed to becoming your Lexus ownership partner, so please feel free to let us know if there are ever any questions about your new car! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 01, 2025

Russell is very friendly and knowledgeable. Got us the price we want. Acknowledged our presence right away. More

by asapugay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Betkowitz
Nov 04, 2025 -

Lexus of Pleasanton responded

Thank you asapugay for sharing of your car shopping experience with our teammate Russell here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 01, 2025

I recently visited Lexus for service and was really impressed. The staff was incredibly friendly and helpful, and the atmosphere was very welcoming. Everything was clean and well-organized. 5 stars to More

by Jay Boogie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
Nov 04, 2025 -

Lexus of Pleasanton responded

Thank you Jay for allowing our teammate Jeanette and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

November 01, 2025

This is for Nick Wilson - I am so pleased with his customer service, it’s one of a kind. He’s very patient and knows his job really well. He’s super efficient and smart. I’ll be back again for sure in More

by MayaPie3301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Nov 04, 2025 -

Lexus of Pleasanton responded

Thank you MayaPie3301 for allowing our teammate Nick and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton