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Lexus of Pleasanton

Pleasanton, CA

Overview
Reviews
4.9
1,766 Reviews
Call Dealership (877) 554-5927
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4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,766 reviews

September 02, 2026

Forrest at Lexus of Pleasanton always assists our family whenever we have car issues and provides top service. More

by Pham.nick01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
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Sep 08, 2026 -

Lexus of Pleasanton responded

Thank you Pham.nick01 for sharing your experience with Forrest and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Lexus factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions!

September 02, 2026

Great folks to work with. Good job with this car deal. Here is a few more words… More

by Djstillz2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Chow Sales, Jeremey Halden
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Sep 08, 2026 -

Lexus of Pleasanton responded

Hi Djstillz2, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help! Have a great day!

September 01, 2026

Chimgee was really knowledgeable and helpful She explained every detail about deals and about the car.I am very happy with my purchase. More

by tsengel2019sf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chimgee
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Sep 03, 2026 -

Lexus of Pleasanton responded

Thank you tsengel2019sf for sharing your car shopping experience with Chimgee here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day!

September 01, 2026

Great service and information. Timely completion. Appreciate all the contact prior to the appointment. Thank you. More

by coachclayton33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Burke
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Sep 03, 2026 -

Lexus of Pleasanton responded

Hi coachclayton33, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus of Pleasanton! Have a great day!

September 01, 2026

The service dept is the best. Always feel like family working on our cars. Nick, Forrest and Cody are awesome More

by Pjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody, Nick Wilson, Forrest Yee
Print
Sep 03, 2026 -

Lexus of Pleasanton responded

Hi pjc, thank you for your 5-star review; we are happy to pass along your comments to the team here at Lexus of Pleasanton! Thank you again for the great review! Have a great day!

September 01, 2026

Went for 80k mile service for Lexus RX350. Art made it seamless and quick. Overall experience is A+. More

by Sgorintla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Mejia
Print
Sep 02, 2026 -

Lexus of Pleasanton responded

Hi Sgorintla, we're happy you found our staff to be so supportive during your experience here at Lexus of Pleasanton. If you have any further questions, please give us a call. We're always happy to help!

August 31, 2026

Very warm welcome with my normal car service, waiting time as expected and free car wash. More

by xug005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Li
Print
Sep 02, 2026 -

Lexus of Pleasanton responded

Hi xug005, we're happy you found our staff to be so supportive during your experience here at Lexus of Pleasanton. We are always more than happy to assist you if anything else comes up. Have a fantastic day!

August 31, 2026

Super professional and transparent. Loved my dealer, Shane. He was the absolute best! I’ve had so many poor experiences with other dealers and he was by far the best and so knowledgeabl More

by odemaigret
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shane
Print
Sep 02, 2026 -

Lexus of Pleasanton responded

Thank you odemaigret for sharing your car shopping experience with Shane and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day!

August 30, 2026

I had a great time at Lexus of Pleasanton. Joesph Minster saved me the headache of looking through dozens of cars and got me to a great match! More

by Leo Martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Minster
Print
Sep 07, 2026 -

Lexus of Pleasanton responded

Hi Leo, thank you for your 5-star review; we are happy to pass along your comments to the team here at Lexus of Pleasanton! If you're ever in need of more help, please let us know! Have a great day!

August 30, 2026

Amazing experience. Hands down the best I have ever had. Joesph Minster helped me and I found the car that suited me best More

by Frank Wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Minster
Print
Sep 07, 2026 -

Lexus of Pleasanton responded

Hi Frank, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus of Pleasanton! Have a great day!

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