Lexus of Pleasanton

I had the pleasure of working with Jeanette Pettit as my service consultant during my last two visits, and she truly deserves recognition. After finding a nail in my tire on a Friday morning, Jeanette ma service consultant during my last two visits, and she truly deserves recognition. After finding a nail in my tire on a Friday morning, Jeanette managed to fit me in for a same-day appointment. Even though the tire wasn’t in stock and the morning delivery had passed, she made sure it arrived later that day and offered a loaner vehicle for convenience. No one wants to spend hours at a service center, especially on a Friday, but Jeanette and the team made the experience smooth and stress-free. Her communication, effort, and commitment to customer care really stood out. Highly recommend! More

I was very pleased with the entire experience. The work was done quickly and well. The work was done quickly and well. More

Carolos, the service rep was very polite and professional and the service was very fast and the service was very fast More

Highly recommend Jeanette Pettit. Nick, Forrest and Joe Li are great as well. They make coming in for service a pleasant experience. Nick, Forrest and Joe Li are great as well. They make coming in for service a pleasant experience. More

Excellent service. Everything on time and done with quality. Forrest is first class. Will ask for him on my next visit Everything on time and done with quality. Forrest is first class. Will ask for him on my next visit More

Thanks Jeanette for your great service and help today! Highly recommend everyone to ask for Jeanette! Highly recommend everyone to ask for Jeanette! More

Always enjoy tanking my car in for service. Nick Wilson, Forrest and Jeanette are the best. Personable and there to help. They are the face of lexus of Pleasanton Nick Wilson, Forrest and Jeanette are the best. Personable and there to help. They are the face of lexus of Pleasanton More

Excellent service from start to finish! This was my first time getting my car serviced since buying it, and I had a battery issue that needed to be checked. Joseph Li, my service advisor, w This was my first time getting my car serviced since buying it, and I had a battery issue that needed to be checked. Joseph Li, my service advisor, was friendly, knowledgeable, and kept me updated every step of the way. My car was ready quicker than expected, and everything went smoothly. It’s clear they respect your time and care about their customers. The whole process was easy. 5 stars! More

Thank you Forrest for helping me with my car and setting me up with a loaner and please thank Josh for getting all the repairs done in a timely manner me up with a loaner and please thank Josh for getting all the repairs done in a timely manner More

Chris made the car buying experience extremely smooth and easy. It felt like zero pressure but he was knowledgable and made sure we were taken care of. easy. It felt like zero pressure but he was knowledgable and made sure we were taken care of. More