Lexus of Pleasanton

First time taking my car to be serviced today. Everyone was very nice in taking care of me. Mick got me checked in and out very quickly which made it a great experience. Thank you Lexus of Plea Everyone was very nice in taking care of me. Mick got me checked in and out very quickly which made it a great experience. Thank you Lexus of Pleasanton! More

I have had consistently excellent service in my dealings with the Pleasanton Lexus Service Department. My most recent service advisor was Mick Palermo. Mick assisted with my last two service appointments . with the Pleasanton Lexus Service Department. My most recent service advisor was Mick Palermo. Mick assisted with my last two service appointments . He was personable, professional and efficient. I would highly recommend Mick and the service team in Pleasanton. Lisa More

Experience was painless and I was given great support and service. I ordered a dashcam installation and the next day had an appointment set up. A very easy process of explaining what I wanted and Mick to service. I ordered a dashcam installation and the next day had an appointment set up. A very easy process of explaining what I wanted and Mick took care of the rest. Also received complimentary service check and wash. I had some issues setting up the mobile app for the dashcam, so Mick grabbed Enrico to help me figure it out. More

I purchased two new vehicles from this dealership in the past two years and also purchased a 7-year / 70,000 mile service plan. Their service department is clean, efficient, and informative. Received grea past two years and also purchased a 7-year / 70,000 mile service plan. Their service department is clean, efficient, and informative. Received great service recently from Service Writer Mick Palermo and Master Service Consultant Jason Portillo and the entire team. Thanks. More

Went in to get my car serviced and I'm very pleased with my experience. Special thanks to Mick for providing excellent service. my experience. Special thanks to Mick for providing excellent service. More

The salesperson Steve is very knowledgeable of your product and is very friendly. So easy to deal with. product and is very friendly. So easy to deal with. More

Great work! Took time and made sure my GX was running straight. Kudos to Joe Li and team! Took time and made sure my GX was running straight. Kudos to Joe Li and team! More

Advisor Cody is a true professional. He's knowledgeable on various parts of the car system and gave us valuable recommendations. He updated us on the status of the repair work and is ple He's knowledgeable on various parts of the car system and gave us valuable recommendations. He updated us on the status of the repair work and is pleasant to work with. I also like the videos provided by technician Nick. He did an excellent job on diagnose the problems and fixed them completely. More

Sales and finance team were helpful and friendly. Not a lot of pushing unnecessary upgrades but made sure cx was aware of options and fully understood everything. Experience was stressfree and Not a lot of pushing unnecessary upgrades but made sure cx was aware of options and fully understood everything. Experience was stressfree and I enjoyed my time. Shoutout to Shane for taking care of everything. More

I got excellent service from my advisor, mick Palermo. He also hook me up with a new ev loaner. He also hook me up with a new ev loaner. More