Lexus of Pleasanton

Excellent, timely, and reasonably priced service. The service team is friendly and professional. I feel like they appreciate my business. The service team is friendly and professional. I feel like they appreciate my business. More

I've had satisfactory experiences over all on 03/28/23. Especially the services rep Nick was outstanding in his way of handling conflicting situation. Although their Suttle driver Larry was not fit for the Especially the services rep Nick was outstanding in his way of handling conflicting situation. Although their Suttle driver Larry was not fit for the job. There was conflicting pricing at the time of an appointment, but Nick smoothed out to make me feel good about the visit. More

Outstanding sales person in form of Leo Knowles with a knowledgeable finance team represented by Jeremy. Beautiful sales & service facilities knowledgeable finance team represented by Jeremy. Beautiful sales & service facilities More

I have purchased seven cars from Lexus of Pleasanton over the last 23 years. I also have had them serviced at the dealership. I have been completely satisfied with both the sales department and the serv over the last 23 years. I also have had them serviced at the dealership. I have been completely satisfied with both the sales department and the service department I give them both a five star rating. More

Always great service at Lexus of Pleasanton! Love my car! Easy to schedule maintenance appointments. Never a problem getting a loaner car. Staff have always been fantastic Love my car! Easy to schedule maintenance appointments. Never a problem getting a loaner car. Staff have always been fantastic More

I’ve been taking my RX350 to Lexus of Pleasanton for service ever since we purchased the vehicle there 11 years ago. After 220,000 miles are car runs as good as the day we drove it off their lot. Top service ever since we purchased the vehicle there 11 years ago. After 220,000 miles are car runs as good as the day we drove it off their lot. Top notch service team. I always see Jason Portillo and he always takes great care of us. He will let us know if there are some maintenance thing that do not need to be changed right but will highly recommend things that really need to be addressed. Thank you Jason and the Lexus of Pleasanton Service Crew for taking care of RX through the years! More

I purchased my 2012 ES 350 at Lexus of Pleasanton and I've been taking my car there for service for 11 years. Lexus of Pleasanton consistently provides excellent customer service. I just came from ther I've been taking my car there for service for 11 years. Lexus of Pleasanton consistently provides excellent customer service. I just came from there for my 2012 ES350 service maintenance and every time I go there I drive away happy. Thank you Joseph Li for your excellent customer service explaining and resolving the issue with my tire sensor indicator. More

Very professional, kind and take time to work with you to get what you want. get what you want. More

Great customer service, everything that I wanted to get work on the NX200t was done as it's supposed to be, in the time that it was expected as always. All the team members from the service department have work on the NX200t was done as it's supposed to be, in the time that it was expected as always. All the team members from the service department have been very helpful and great with all the help to service my wife's NX200t. We'll always service our NX200t here. More

I had an excellent experience with Ben McClain both picking out our new car, keeping us posted on shipment, and answering all my many questions. He was very open and engaging, helping us through the w picking out our new car, keeping us posted on shipment, and answering all my many questions. He was very open and engaging, helping us through the whole process and continuing to work with us as we try digest all the different features of our new Hybrid. More