Lexus of Pleasanton

Very nice facility. The service man Drew was very helpful. Car done on time. I always have mr service done here. The service man Drew was very helpful. Car done on time. I always have mr service done here. More

Very pleasant experienced. Service advisor knows his job. The service was excellent. Gary knows his business. Your company is lucky to employ him. Service advisor knows his job. The service was excellent. Gary knows his business. Your company is lucky to employ him. More

I purchased my Lexus at this dealership in 2021. This is the only place we take the car for service. Very comprehensive and professional servicing. We really appreciate the video of the car inspe This is the only place we take the car for service. Very comprehensive and professional servicing. We really appreciate the video of the car inspection. Great to know what was completed and the "health" of my car! More

Great service department, especially Manny Solano, who has been my service advisor for the past 10 years. Manny is very thorough, helpful, and friendly! has been my service advisor for the past 10 years. Manny is very thorough, helpful, and friendly! More

Lexus of Pleasanton is where you want to get your new Lexus! Steve Cacela took great care of me and helped me seek our a specific vehicle color and interior with many options of my liking. He was so help Lexus! Steve Cacela took great care of me and helped me seek our a specific vehicle color and interior with many options of my liking. He was so helpful and honest along the journey of shopping and helped me narrow down the right choice. Mr. Hash in the financial department was super helpful as well, as he helped me get an attainable monthly rate, and a great warranty so I can keep that sense of security if anything does go wrong. My experience at this dealership was great and everyone was so friendly and helpful, so please be sure you choose this dealership when you decide to join the Lexus family. More

Dealing with Lexus of Pleasanton was indeed a pleasant experience. No haggling as they listed the true price online at MSRP with a couple of add-ons that were acceptable to me. The salesman, Leo, was experience. No haggling as they listed the true price online at MSRP with a couple of add-ons that were acceptable to me. The salesman, Leo, was experienced and knew the product thoroughly. He was able to answer all my questions and provided many important operational tips. It was nice to conduct business with a dealership that wasn't hiding anything or springing any surprises on the customer. And with Leo, I didn't ever get the impression that he was slanting any information just to make a sale. More

Lexus of Pleasanton is fantastic! I used to take my car to Lexus of Concord until it was damaged on the lot, which they fixed without telling me until after. During that process they I used to take my car to Lexus of Concord until it was damaged on the lot, which they fixed without telling me until after. During that process they messed up my sensors and refused to take responsibility. I've been going to Lexus of Pleasanton ever since, despite the 35 mins drive 😄 I've had great experience with various service advisors there, but Jason Portillo is my go to. He's friendly and extremely accommodating. 5 stars More

This dealer is great in every facet especially the service part. They have A great service advisor Jeanette gives professional service taking care of my car which logs 180K, and still going strong wit service part. They have A great service advisor Jeanette gives professional service taking care of my car which logs 180K, and still going strong with no issues. More

excellent service everything was accomplished in a timely manor. The car was ready when they said it would be manor. The car was ready when they said it would be More

I purchased a vehicle online and had it picked up at the dealership. I received a perfect car and the best service from the sales staff. Very professional and knowledgeable staff. Buying a used large ticket dealership. I received a perfect car and the best service from the sales staff. Very professional and knowledgeable staff. Buying a used large ticket item from 800 miles out takes trust. Michael Diep and his coworkers certainly earned my trust. I can recommend them to anyone. Two thumbs up! More