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Lexus of Pleasanton

Pleasanton, CA

Overview
Reviews
4.9
1,096 Reviews
Call Dealership (877) 554-5927
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4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,096 reviews

May 19, 2023

Service was excellent. Diagnosed problem and prompt repair. Service advisor did outstanding job explaining what needed to be done. More

by jyata2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
Report | Print
May 26, 2023 -

Lexus of Pleasanton responded

Thank you jyata2003 for allowing our dealership to earn your business and for sharing of your experience with teammate Forrest. We are committed to your safety and keeping your Lexus running in top factory condition. Should there ever be any inquiry, please feel free to let us know. We are here to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

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May 18, 2023

Mr. Fell was very courteous and professional and I would refer him to friends and family More

by jhmartin
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Jim Fell, Gary Chan
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May 26, 2023 -

Lexus of Pleasanton responded

Thank you jhmartin for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammates Jimm yand Gary on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

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May 18, 2023

We have leased 3 year SUP turned it if after 2 years for the last 16 years. Zabi is a great sales/leasing person and service is fantastic. More

by gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zabi Nasiri
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May 26, 2023 -

Lexus of Pleasanton responded

Thank you gary for sharing of your experience with our teammate Zabi and our dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 17, 2023

Professional and friendly staff. Appreciative of my time and attentive to details. I wanted specific car and got it. More

by LocustsLotus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Ocampo
Report | Print
May 18, 2023 -

Lexus of Pleasanton responded

Thank you LocustsLotus for sharing of your experience with Jonathan and our dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist with your search! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

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May 16, 2023

Leo is outstanding in making customers feel valued at Lexus of Pleasanton He takes tine to explain things. More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Knowles
Report | Print
May 18, 2023 -

Lexus of Pleasanton responded

Thank you Carmen for sharing of your experience with our teammate Leo while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 16, 2023

The service team is always top notch at Lexus of Pleasanton. Always helpful and focused on getting me in and out as soon as possible. More

by LexusFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Chan
Report | Print
May 18, 2023 -

Lexus of Pleasanton responded

Thank you LexusFan for sharing of your experience with our teammate Gary and our service department. We appreciate allowing us to earn your business and to keep your Lexus performing at its best. We are committed to provide the best possible experience, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

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May 14, 2023

Great service by Sekander . P. He had a lot of patience ,friendly and tried his best to help us purchase our car. Thank you to Lexus of Pleasanton. More

by shobnarn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sekander.P
Report | Print
May 16, 2023 -

Lexus of Pleasanton responded

Thank you shobnarn for sharing of your experience with our teammate Sekander and dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

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May 13, 2023

Easy process. Best price in town. Genuine character of sale people. Follow up visits have been very accommodating. More

by evan_begin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Hummell
Report | Print
May 16, 2023 -

Lexus of Pleasanton responded

Thank you evan_begin for sharing of your experience with our teammate Josh and our dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 12, 2023

My experience with Lexus of Pleasanton is always stellar. I always have an appointment. They were ready for me when I got there and completed the service on time. They send you a video from the service de More

by Mike Sommers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Fell
Report | Print
May 16, 2023 -

Lexus of Pleasanton responded

Thank you Mike for sharing your experience with our teammate Jim and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

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May 11, 2023

very professional. .honest..no pressure to do un necessary work in my car.. place is clean.. free snacks water coffee and free car wash after service.. love this place.. More

by Pelani2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Vieira
Report | Print
May 12, 2023 -

Lexus of Pleasanton responded

Thank you Pelani2010 for allowing our dealership to earn your business and for sharing of your experience with teammate Maria. We are committed to your safety and keeping your Lexus running in top factory condition. Should there ever be any inquiry, please feel free to let us know. We are here to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

More
May 12, 2023 -

Pelani2010 responded

You welcome !! Lexus of Pleasanton.. thank you for keeping your business on the highest level ..which it’s hard to do now a days..you are the best !! 🙏

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