Lexus of Pleasanton
Pleasanton, CA
Filter Reviews by Keyword
By Type
Showing 736 reviews
Fantastic experience! We specifically went to Lexus of Pleasanton and asked to work with Al Skender because they were highly recommended and we couldn't have been any happi We specifically went to Lexus of Pleasanton and asked to work with Al Skender because they were highly recommended and we couldn't have been any happier with our experience. Al was amazing by explaining our financial options and finding the right car that we love. From the beginning, to signing our papers everything went very smooth. The dealership manager Greg Choy and Christina Campbell with the finance department were extremely welcoming and helpful throughout the process. It was such an amazing and exciting day for us to get our new car, and the whole wonderful experience with the team there made us even more happier, so thank you to all! More
Shaun made my purchase a positive experience Shaun is a professional, honest, "down to earth" person. He made my purchasing a new car experience the best one ever. Would highly recommend him to Shaun is a professional, honest, "down to earth" person. He made my purchasing a new car experience the best one ever. Would highly recommend him to everyone. More
Recent Purchase at Lexus of Pleasanto Test drove at another Lexus dealership. I really liked the salesperson and I wanted to buy from him . He refused to send me an internet quote and Test drove at another Lexus dealership. I really liked the salesperson and I wanted to buy from him . He refused to send me an internet quote and several attempts to obtain one. Shaun De Guia sent the quote, stood by the quote without any hassle, and I bought the car! i never thought it was than easy to buy a car. I'm referring everyone i know to Shaun. Thanks Shaun! More
Assistance with Lexus parts My inquiry of new roof racks for my NX was quickly filled and was the easiest process because of Shaun. He coordinated someone in the parts department My inquiry of new roof racks for my NX was quickly filled and was the easiest process because of Shaun. He coordinated someone in the parts department to contact me within one day of my request- everything was so efficient! I would definitely recommend other Lexus owners to go straight to the manufacturer for parts and to speak with Shaun if it works with their location! More
Everything about our experience was excellent. Our salesman Al was totally accommodating and gave us honest and fair answers to our questions. He was polite and respectful and never was pushy. Our Our salesman Al was totally accommodating and gave us honest and fair answers to our questions. He was polite and respectful and never was pushy. Our paper work was done efficiently as well. Everything was excellent. More
Well worth the road trip After have been given a take it or leave it attitude by our local dealership we called Pleasanton and we're immediatly treated better. We were called After have been given a take it or leave it attitude by our local dealership we called Pleasanton and we're immediatly treated better. We were called back by Shaun De Guia. After the way Shaun treated us over the phone and running a few things by him we knew we were going to make the three hour drive. Shaun and Pleasanton Lexus madethis the easiest and best car buying experience we have ever had. More
great purchase experenice. Shaun is very knowledgeable and take us through the entire purchase process very enjoyable without any pressure. We definitely would like to recommen Shaun is very knowledgeable and take us through the entire purchase process very enjoyable without any pressure. We definitely would like to recommend him to our friends, More
Joe Katusich was very attentive to the buying Process. This was the second time I purchased a vehicle from Lexus of Pleasanton . Both cars were white ES350. Joe listened and gave me choices. He was know This was the second time I purchased a vehicle from Lexus of Pleasanton . Both cars were white ES350. Joe listened and gave me choices. He was knowledgeable and a pleasure to work with. I was grateful for his expertise. More
Buying a Lexus RX From beginning to end, the experience was amazing. Al was kind enough to show us everything we wanted and went out of his way to make sure he answered From beginning to end, the experience was amazing. Al was kind enough to show us everything we wanted and went out of his way to make sure he answered all of our questions and concerns. He allowed us to take home a car to drive for the night and try for ourselves - all around great service. I would recommend him to anyone in the area looking to buy a Lexus. More
Joe is GREAT. Very Happy with Joe. I will certainly recommend friend and family members come to Lexus of Pleasanton because of my own experiences. Great from star Very Happy with Joe. I will certainly recommend friend and family members come to Lexus of Pleasanton because of my own experiences. Great from start to finish. The car didn't get cleaned up well but I could understand because my car was the last one on an holiday weekend. More