Back

Lexus of Pleasanton

Pleasanton, CA

4.9
736 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

Directions

By Type

Showing 736 reviews

September 15, 2017

Fantastic experience! We specifically went to Lexus of Pleasanton and asked to work with Al Skender because they were highly recommended and we couldn't have been any happi More

by Deniz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Choy, Christina Campbell, Al Al
Sep 15, 2017 -

Lexus of Pleasanton responded

Congratulations Deniz on your new Lexus IS F Sport and thank you for sharing of your experience with teammates Al Skender, Greg Choy and Christina Campbell during your visit at our dealership. Your time is valuable and with so many choices in the market we appreciate allowing us to earn your business. As your Lexus ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your new Lexus! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

September 15, 2017

Shaun made my purchase a positive experience Shaun is a professional, honest, "down to earth" person. He made my purchasing a new car experience the best one ever. Would highly recommend him to More

by Lynncapp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun De Guia
Sep 15, 2017 -

Lexus of Pleasanton responded

Congratulations Lynn on your new Lexus purchase and thank you for sharing of your experience with teammate Shaun De Guia during your visit at our dealership. We appreciate allowing us to earn your business and as your Lexus ownership partner, we are proud to be a part of you best new car purchase experience. Please feel free to let us know if there are ever any questions about your new Lexus! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

September 14, 2017

Recent Purchase at Lexus of Pleasanto Test drove at another Lexus dealership. I really liked the salesperson and I wanted to buy from him . He refused to send me an internet quote and More

by NEW HAPPY LEXUS OWNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun De Guia
Sep 14, 2017 -

Lexus of Pleasanton responded

Congratulations on your recent new Lexus delivery and thank you for sharing of your experience with teammate Shaun De Guia while visiting our dealership. As you mentioned, there are choices when it comes to which brand or dealership to work with. We appreciate the opportunity and are all excited to be a part of your Lexus ownership journey so please feel free to let us know if there are any questions! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

September 14, 2017

Assistance with Lexus parts My inquiry of new roof racks for my NX was quickly filled and was the easiest process because of Shaun. He coordinated someone in the parts department More

by Vicwang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane, Shaun De Guia
Sep 14, 2017 -

Lexus of Pleasanton responded

Congratulations Vic on your new 2017 Lexus NX SUV and thank you for sharing of your experience with teammate Shuan De Guia during your visit at our dealership. We appreciate allowing us to earn your business and assist with the roof racks. As your Lexus ownership partner, we stand ready to be of service. Please feel free to let us know if there are ever any questions about your new Lexus! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

September 14, 2017

Everything about our experience was excellent. Our salesman Al was totally accommodating and gave us honest and fair answers to our questions. He was polite and respectful and never was pushy. Our More

by Tco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Al
Sep 14, 2017 -

Lexus of Pleasanton responded

Thank you TCO for sharing of your experience our dealership and with teammate Al Skender. We appreciate the opportunity to earn your business with your new Lexus and looking forward to becoming a part of your luxury vehicle ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

September 13, 2017

Well worth the road trip After have been given a take it or leave it attitude by our local dealership we called Pleasanton and we're immediatly treated better. We were called More

by Jason G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun De Guia
Sep 13, 2017 -

Lexus of Pleasanton responded

Congratulations Jason on your recent new Lexus delivery and thank you for sharing of your experience with teammate Shaun De Guia while visiting our dealership. As you mentioned, there are so many choices when it comes to which brand or dealership to work with. We appreciate the opportunity considering the 3 hour drive and are all excited to be a part of your Lexus ownership journey so please feel free to let us know if there are any questions about your new Lexus! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

September 12, 2017

great purchase experenice. Shaun is very knowledgeable and take us through the entire purchase process very enjoyable without any pressure. We definitely would like to recommen More

by frankdea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun De Guia
Sep 14, 2017 -

Lexus of Pleasanton responded

Thank you Frank for sharing of your experience our dealership and with teammate Shaun De Guia. We are committed and look forward to becoming a part of your vehicle ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

September 12, 2017

Joe Katusich was very attentive to the buying Process. This was the second time I purchased a vehicle from Lexus of Pleasanton . Both cars were white ES350. Joe listened and gave me choices. He was know More

by leadinglady
Recommend Dealer
Yes
Employees Worked With
Joseph Katusich
Sep 14, 2017 -

Lexus of Pleasanton responded

Congratulations on your new Lexus and thank you for sharing of your experience with teammate Joe Katusich during your visit at our dealership. We appreciate allowing us to earn your business a second time and we stand behind every Lexus we deliver. As your Lexus ownership partner please feel free to let us know if there are any questions about your new Lexus ES350! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

September 11, 2017

Buying a Lexus RX From beginning to end, the experience was amazing. Al was kind enough to show us everything we wanted and went out of his way to make sure he answered More

by Ezhang516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Al
Sep 14, 2017 -

Lexus of Pleasanton responded

Thank you Y. Zhang for sharing of your experience our dealership and with teammate Al Skender during your visit. We appreciate the opportunity to earn your business with your new Lexus RX450h SUV and looking forward to becoming a part of your Lexus ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

September 11, 2017

Joe is GREAT. Very Happy with Joe. I will certainly recommend friend and family members come to Lexus of Pleasanton because of my own experiences. Great from star More

by new_suv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Katusich
Sep 11, 2017 -

Lexus of Pleasanton responded

Thank you for choosing our dealership and allowing us an opportunity to earn your business with your new Lexus. We appreciate your feedback and sharing of both your experience with Joe Katusich and our sales team. We apologize for the lack of detailing prior to delivery. Our team is always looking for ways to improve our guest experience and your feedback has been shared with the department managers. Please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

...
71
...