Lexus of Pleasanton

The dealership in Pleasanton is great! My service representative Jason Portillo for the last ten years has been very helpful, supportive, professional and always answered my questions on t My service representative Jason Portillo for the last ten years has been very helpful, supportive, professional and always answered my questions on the service. More

My Service Advisor Manny Solano, provided excellent advice and customer service support throughout the process of having my vehicle serviced. My only regret was to find out that he was leaving the orga advice and customer service support throughout the process of having my vehicle serviced. My only regret was to find out that he was leaving the organization after having my vehicle serviced. More

Pleasant, friendly, professional. Comfortable lounge with coffee bar and merch shop. Engaging salespeople and attractive showroom. Comfortable lounge with coffee bar and merch shop. Engaging salespeople and attractive showroom. More

Love receiving video from service tech re: work that needs to be addressed... Gary suggested the right service given the mileage and most recent service. Appreciate his professionalism... needs to be addressed... Gary suggested the right service given the mileage and most recent service. Appreciate his professionalism... More

Efficient for my scheduled maintenance, washed my car all within the two hours they said it would take within the two hours they said it would take More

We just purchased a 2023 NX350h. This is our fourth Lexus purchase from Lexus of Pleasanton. The transaction was seamless. We have never been pressured to buy options or insurance. T This is our fourth Lexus purchase from Lexus of Pleasanton. The transaction was seamless. We have never been pressured to buy options or insurance. The management and sales staff are very courteous and professional. We will likely buy another Lexus from this dealer when the need arises. More

Very pleasant experienced. Service advisor knows his job. The service was excellent. Gary knows his business. Your company is lucky to employ him. Service advisor knows his job. The service was excellent. Gary knows his business. Your company is lucky to employ him. More

Very nice facility. The service man Drew was very helpful. Car done on time. I always have mr service done here. The service man Drew was very helpful. Car done on time. I always have mr service done here. More

Lexus of Pleasanton is where you want to get your new Lexus! Steve Cacela took great care of me and helped me seek our a specific vehicle color and interior with many options of my liking. He was so help Lexus! Steve Cacela took great care of me and helped me seek our a specific vehicle color and interior with many options of my liking. He was so helpful and honest along the journey of shopping and helped me narrow down the right choice. Mr. Hash in the financial department was super helpful as well, as he helped me get an attainable monthly rate, and a great warranty so I can keep that sense of security if anything does go wrong. My experience at this dealership was great and everyone was so friendly and helpful, so please be sure you choose this dealership when you decide to join the Lexus family. More

Great service department, especially Manny Solano, who has been my service advisor for the past 10 years. Manny is very thorough, helpful, and friendly! has been my service advisor for the past 10 years. Manny is very thorough, helpful, and friendly! More