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Lexus of Pleasanton
Pleasanton, CA
1,062 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,062 reviews
December 07, 2020
Jim Fell provided me with excellent advice and thorough explanations during my recent service appointment. The facility in Pleasanton is clean, spacious and beautiful. Thank you to the service team and t explanations during my recent service appointment. The facility in Pleasanton is clean, spacious and beautiful. Thank you to the service team and those who washed and vacuumed my car, as well! More
by JO
Employees Worked With
Jim Fell
December 07, 2020
Jason Portillo provided me with excellent service during my recent visit. Did not have an appointment but was able to take care my problem. People in service department helpful and courteous. my recent visit. Did not have an appointment but was able to take care my problem. People in service department helpful and courteous. More
by eleanorlwong
Employees Worked With
Jason Portillo
December 01, 2020
I was satisfied on the service that I experienced at the dealership. Especially the professional customer service of Jeff Lao, who consulted me in buying a new car. dealership. Especially the professional customer service of Jeff Lao, who consulted me in buying a new car. More
by minhpham49
Employees Worked With
Jeff Lao
November 25, 2020
Amazing service and great conversation with my sale Joseph Minster. I had the smoothest car purchase to date! I brought two lexus frm them. If you're planning on getting a Lexus would highly recommend Joseph Minster. I had the smoothest car purchase to date! I brought two lexus frm them. If you're planning on getting a Lexus would highly recommend doing that here. More
by Serina_amaya
Employees Worked With
Joseph Minster, David Lin
November 24, 2020
We had an outstanding experience purchasing our first Lexus from Lexus of Pleasanton. Jeff Lao is an exceptional Salesperson. We had such an amazing experience. He made the process so effortless and wor Lexus from Lexus of Pleasanton. Jeff Lao is an exceptional Salesperson. We had such an amazing experience. He made the process so effortless and worry free. He is excellent at what he does, very patient and lots of good information. My husband and Jeff had been in touch 2 to 3 weeks before the car into the inventory and he was always available to answer all the questions my husband had. I would definitely highly recommend Jeff Lao and Lexus of Pleasanton. We will definitely go back. More
by Romeeta S
Employees Worked With
Jeff Lao
November 11, 2020
Great people good experience Rick Rose was awesome had to drive 3 hours Rick had the car all cleaned up and a bow on top of it for my wife thanks Rick drive 3 hours Rick had the car all cleaned up and a bow on top of it for my wife thanks Rick More
by tedraber
Employees Worked With
Rick Rose
November 05, 2020
People in this service center are always friendly and professional. I feel comfortable to ask questions about my car. And I trust these reps because they are knowledgeable. professional. I feel comfortable to ask questions about my car. And I trust these reps because they are knowledgeable. More
by jenhui_lo
Employees Worked With
Jim Fell
October 31, 2020
I recently purchased a Lexus ES300h for my wife from Lexus of Pleasanton. This dealership was very clean and followed social distancing. My brother went to check out the car before telling me that it wa Lexus of Pleasanton. This dealership was very clean and followed social distancing. My brother went to check out the car before telling me that it was worth checking out. My salesman was JV and he was friendly and took very good care of me. If I buy another Lexus JV will definitely be getting a call from me. Hash also helped me with financing and made it as simple as possible. More
by Edward
Employees Worked With
Hashin Bishop, JV - Minh Huynh
October 23, 2020
Lexus Pleasanton did a great job to my Lexus RX450H and it was an excellent customer service. Gary Chan is very professional and knows what he is doing. He shares his 22+ years of experience as hands on it was an excellent customer service. Gary Chan is very professional and knows what he is doing. He shares his 22+ years of experience as hands on master mechanic and that makes me feel comfortable. The building, the people, the service Overall 5 star rating. Thank you . More
by spartisala
Employees Worked With
Gary Chan
October 23, 2020
I always look forward to getting my car serviced @ Lexus of Pleasanton. Everything goes smoothly from scheduling an appointment online to picking it up. The waiting area is outstanding. 👍 of Pleasanton. Everything goes smoothly from scheduling an appointment online to picking it up. The waiting area is outstanding. 👍 More
by smandal123
Employees Worked With
Jason Vaughan
