
Lexus of Pleasanton
Pleasanton, CA
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Without a doubt, the most efficient and well-run sales and service departments I’ve ever dealt with. It all boils down to this: Promises made, promises kept. and service departments I’ve ever dealt with. It all boils down to this: Promises made, promises kept. More
Jeff Lau is the best sale person. He took care of me and my friend when we were there. He did a wonderful job.. I will recommend him to all my friends.& family . he’s awesome!!! 👍👍👍👌👌 my friend when we were there. He did a wonderful job.. I will recommend him to all my friends.& family . he’s awesome!!! 👍👍👍👌👌 More
I almost bought a car somewhere else and was prepared to fly to So-Cal to pick up a car. I’m so glad I called Zibi. He was able to help me with the exact car that I needed. I gave him a price that I was quo fly to So-Cal to pick up a car. I’m so glad I called Zibi. He was able to help me with the exact car that I needed. I gave him a price that I was quoted for and he was able to beat that price. There was no hard haggling, no back and forth on price. He made the process so easy and gave me what I wanted and the price I wanted. I appreciate his honesty and we got along very well. I purchased a RX450h for my dads birthday. He got the car all clean with a red bow, and the look on my dads face was priceless. Zibi was very friendly, honest, and trustworthy. His customer service was excellent and he’s not pushy what-so-ever and I like that. I’m so glad I was able to shop local and thank Zibi for all your help! More
Highly recommended-First time come to this place for Highly recommended- First time come to this place for maintenance service. All people are very polite, the waiting room is clean, also reasonable pri Highly recommended- First time come to this place for maintenance service. All people are very polite, the waiting room is clean, also reasonable price, and professional. I will definitely use it’s service whenever I have an chance. More
Went in thinking the alternator was bad and came out only having to replace the battery. All good except the diagnostic cost is too high. For the price I paid I could have bought a new battery and a spare. I having to replace the battery. All good except the diagnostic cost is too high. For the price I paid I could have bought a new battery and a spare. It took all day since the battery needed to be charged to check the CCA but it was mainly hands off, hooked to a computer and charger, so the price is ridiculous. My mistake was not asking the diag price before dropping off the car. Once there, I didn’t want to cancel. More
As always the team was very professional. I was given a loaner vehicle and my car was ready in the timeframe given. And my vehicle was washed and vacuumed. loaner vehicle and my car was ready in the timeframe given. And my vehicle was washed and vacuumed. More
This dealership is excellent. Everyone is friendly, courteous and generally interested in treating me as if I am special. They are all professional and treat me as if I am a guess in their home ! courteous and generally interested in treating me as if I am special. They are all professional and treat me as if I am a guess in their home ! More
Everybody in the service department are coaches they are pump and they explain any problems promptly . You can feel that they love in your company. pump and they explain any problems promptly . You can feel that they love in your company. More
Service team is outstanding with Jason Portillo leading the charge for the past 14 years. My wife and I would highly recommend Lexus of Pleasanton for both sales and service. the charge for the past 14 years. My wife and I would highly recommend Lexus of Pleasanton for both sales and service. More
Very gentle and job done quickly. He is so kind and Very gentle and job done quickly. He is so kind and environment is very clean. Also all of them are so kind. Very good for service Very gentle and job done quickly. He is so kind and environment is very clean. Also all of them are so kind. Very good for service More