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Lexus of Queens
Long Island City, NY
648 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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648 Reviews of Lexus of Queens
March 30, 2021
My unpleasant visit to the Lexus service department ended up with a follow up call by the service manager Ertan who actually showed that he cared about making things right he listened to my complaint and was up with a follow up call by the service manager Ertan who actually showed that he cared about making things right he listened to my complaint and was willing to make changes . He made me feel that they cared about my loyalty to them. I will continue to go there Thank you Ertan More
by Catherineamor27
Employees Worked With
Ertan Jasuf
March 14, 2021
I was really happy with Brian's service and upfront attitude with clear suggestion & recommendation. He went above and beyond to get me a good deal. Definitely look from him when you're there. I can as attitude with clear suggestion & recommendation. He went above and beyond to get me a good deal. Definitely look from him when you're there. I can assure you won't be disappointed. Keep it up Brian!! More
by tarikxaz
Employees Worked With
Brian Zhang
March 12, 2021
We recently purchased a 2019 Lexus UX 200 and could not be happier with the professional service provided by our salesman Victor. He was extremely helpful, courteous, attentive, and always willing to answe be happier with the professional service provided by our salesman Victor. He was extremely helpful, courteous, attentive, and always willing to answer any question we might have. It's individuals like Victor who make the process of purchasing a car so very enjoyable, and we appreciate all of his wonderful assistance. More
by jbezdik
Employees Worked With
Artur, Victor Dadlani
February 20, 2021
Extremely high-quality service，excellent salesman. It’s a perfect experience for me and my wife. Finally I got the configuration and color I like. perfect experience for me and my wife. Finally I got the configuration and color I like. More
by jeffreycao
Employees Worked With
Brian Zhang
February 19, 2021
Gohar made the process so easy and comfortable. She answered all my questions thoroughly and in a timely fashion. She never made me feel pressured and was accommodating Definitely a pleasant experience answered all my questions thoroughly and in a timely fashion. She never made me feel pressured and was accommodating Definitely a pleasant experience More
by CHULIE78
Employees Worked With
Gohar Arustamyan
January 28, 2021
Gohar went above and beyond. She made it as easy as possible considering all my COVID concerns. She is extremely professional and personable. Jose who delivered my car to me was very knowledgeable. He possible considering all my COVID concerns. She is extremely professional and personable. Jose who delivered my car to me was very knowledgeable. He was a great help to me. They are both wonderful reflections of Lexus! More
by mustluvdogs49
Employees Worked With
Jose who delivered my car, Peter LoBianco, Gohar Arustamyan
January 07, 2021
Excellent experience!Brian is professional and helpful. Excellent experience! Brian is professional and helpful. Thank you for all your did and you made the whole process smooth. I’m so happy with the pric Excellent experience! Brian is professional and helpful. Thank you for all your did and you made the whole process smooth. I’m so happy with the price and my car is great. More
by Cindy
Employees Worked With
Brian Zhang
January 03, 2021
He is a very nice guy, friendly and helpful. Answer any questions you have. He can speak Chinese and English very well, easy to understand want he said. questions you have. He can speak Chinese and English very well, easy to understand want he said. More
by Jiajunwang
Employees Worked With
Brian Zhang
December 31, 2020
Just want to say thank you Brain Zhang for your outstanding service. Not pushy and very professional. I'll recommend any friend for future purchase. outstanding service. Not pushy and very professional. I'll recommend any friend for future purchase. More
by jeffrey0605
Employees Worked With
Brian Zhang
December 26, 2020
Gohar was the best sales representative I ever worked with and helped me to be confident in the purchase I was making. She was knowledgeable, respectful, and attentive to all my questions and through the with and helped me to be confident in the purchase I was making. She was knowledgeable, respectful, and attentive to all my questions and through the whole process. Definitely recommend! More
by Riz
Employees Worked With
Gohar Arustamyan
