Lexus of Queens

Gohar Arustamyan was my agent when I recently purchased my vehicle. She was super. She made the whole process seamless. Answered all my questions. It was also very nice to have a fellow female explain stuf my vehicle. She was super. She made the whole process seamless. Answered all my questions. It was also very nice to have a fellow female explain stuff to you. She was very patient. First time I walked into dealership and made the deal the same day. She reminded me of things to get when returning to take delivery and followed up so that i don't forget. She is great will recommend to friends and family. More

Victor Dadlani was extremely helpful, courteous, and attentive. He was very straight forward about the purchase of the vehicle, no beating around the bush, honest salesman. If anyone is looking to purch attentive. He was very straight forward about the purchase of the vehicle, no beating around the bush, honest salesman. If anyone is looking to purchase a vehicle; I would highly recommend Victor. More

I spoke with Melvin about buying a 24 ES 350. Today I'm driving that car, Melvin is awesome salesperson and he gets 10 star ratings thank you for everything you did for me. Today I'm driving that car, Melvin is awesome salesperson and he gets 10 star ratings thank you for everything you did for me. More

Update: I had a few issues with the service but they took care of them. I had to go back and forth few times which was frustrating. But honestly they took care of everything. Service Director Mr. Jusuf and A care of them. I had to go back and forth few times which was frustrating. But honestly they took care of everything. Service Director Mr. Jusuf and Arther helped me with everything I have asked for. More

Was my first time going to a car dealership and can only say it was a great and welcoming experience. Victor especially was great, he was there to answer all our questions and was patient throughout the ent say it was a great and welcoming experience. Victor especially was great, he was there to answer all our questions and was patient throughout the entire process. Unlike stories I’ve heard of pushy sales consultants, he was never pushy about buying anything and was all for clarifying on aspects we didn’t get. He’s also fluent in cantonese which made the experience all the more better. Another was Kunal, we finished the paperwork with him and Victor on a good note and they made sure we were satisfied with the details. If you’re looking for a guy that knows his stuff with a fun personality, Victor is the one. More

Andy was an awesome dealer. Always tends to inquiries and just a text/call away. 2nd time getting a car from him and can vouch for him 100%. Always tends to inquiries and just a text/call away. 2nd time getting a car from him and can vouch for him 100%. More

My wife and I recently purchased a pre-owned, certified, 2019, RX350 Lexus SUV from Lexus of Queens. We wished to have hub nut wheel locks installed on this beautiful vehicle. We also wanted the service s 2019, RX350 Lexus SUV from Lexus of Queens. We wished to have hub nut wheel locks installed on this beautiful vehicle. We also wanted the service staff to take a look at the car's CD player which was acting erratically. Some days it would play fine and on other occasions not at all. Shortly after arriving at the service area we were promptly greeted by Maria Morales our service consultant. She politely ushered us into her office and made us comfortable. She created an intake service request and carefully documented the reasons for our visit. As she was doing this we took the opportunity to ask her a number of questions regarding some of the operational functions of the vehicle that we were not familiar with. She answered all of our questions completely and expertly. After the intake was completed Maria seated us in the waiting area. She made sure to keep us regularly updated as to the progress of the work and assessment of the cd player. About 90 minutes later she came back to tell us the wheel locks had been installed and that after consultation with service the CD player would have to be replaced. Because our vehicle was certified there would be no charge. Maria placed an order request for a new player and we were happily on our way. She also included a free car wash certificate for a car wash business located near our home! We truly feel that Maria is an outstanding staff member at Lexus of Queens. Her gentle demeanor, courteous and professional manner, and expertise in service will keep us coming back as a Lexus customer. Thank you Maria! More

had a great experience purchasing a new ES300H. Kunal Lahega and Henry Jones were the consummate professional from the time I called the dealership. No haggling on price, did not try to upsell a bu Kunal Lahega and Henry Jones were the consummate professional from the time I called the dealership. No haggling on price, did not try to upsell a bunch of unnecessary stuff - 5 star experience!!!! More

Andrew Choi is very friendly and helpful when we meet together first time in Lexus of queens. He gave us some copies of 2023 new models to bring back home. By those copies and visiting the Lexus web s together first time in Lexus of queens. He gave us some copies of 2023 new models to bring back home. By those copies and visiting the Lexus web site, we found our most favorite model at last. I am so appreciate every single staff their hard work and way to treat the customers. Thank you! More

Gohar is great asset at the dealership. We cannot thank her enough for helping us getting exactly what we wanted. We cannot thank her enough for helping us getting exactly what we wanted. More