
Lexus of Queens
Long Island City, NY
Filter Reviews by Keyword
By Type
643 Reviews of Lexus of Queens
Nice folks! It is just nice to meet a team of folks doing their best and going out of their way to be decent folks providing quality service and buying experience It is just nice to meet a team of folks doing their best and going out of their way to be decent folks providing quality service and buying experience in the world. Especially the car business, I mean who looks forward to negotiating a car deal or with an auto service department. These guys are the exception, they take care of everything right away and the first time. No song, no dance just listen to what you need and offer what they can do to get you taken care of. Julio & Ken in Sales, Lisa and Yasnil in Service all good people. Just chip in and get Patricio in Finance a watch he was almost an hour late for my appointment. More
Great Experience! I came from Westchester, as Lexus of Queens had the model I was looking for in stock. From start to finish, working with Dimitry was a pleasure. Wou I came from Westchester, as Lexus of Queens had the model I was looking for in stock. From start to finish, working with Dimitry was a pleasure. Would happily travel the long distance to deal with them again. More
New lexus Dmitry is one of the best sales person there. Very accomadating and helpful to get you the exact car you want. He will always keep you in the loop on Dmitry is one of the best sales person there. Very accomadating and helpful to get you the exact car you want. He will always keep you in the loop on the status of your new vehicle. More
Excellent!!! Haven’t had a new car in 24 years. Kunal made the process seamless and extremely comfortable. His patience and kindness were above and beyond. Haven’t had a new car in 24 years. Kunal made the process seamless and extremely comfortable. His patience and kindness were above and beyond. More
Best of Best Dmitry was great first class every step of the way, Dmitry made my purchase the best acquisition ever in all my 11 years experience with driving Lexus Dmitry was great first class every step of the way, Dmitry made my purchase the best acquisition ever in all my 11 years experience with driving Lexus! More
Informative Gohar reaches out to me personally and helped me facilitate training in my lease she listened to me and addressed my concerns with a friendly attitude Gohar reaches out to me personally and helped me facilitate training in my lease she listened to me and addressed my concerns with a friendly attitude and demeanor More
Amazing customer service From the very moment I stepped inside of the dealership I was greeted by a wonderful concierge service whom immediately introduced me to sales person From the very moment I stepped inside of the dealership I was greeted by a wonderful concierge service whom immediately introduced me to sales person named Gohar. Gohar wasted no time placing me in the exact car I was interested in. Gohar address all concerns I had regarding my Lexus and remained consistent with communication during my purchasing process making it a pleasurable one. I intend to return to Lexus of Queens in the near future when I upgrade and I highly recommend purchasing your Lexus at the queens location solely because of the amazing customer service. More
Nice and Clear communication very smooth communication, clear price structure, the sales guy Kunal was very honest, overall im very happy with my business with them. i was little very smooth communication, clear price structure, the sales guy Kunal was very honest, overall im very happy with my business with them. i was little not happy with the time waited to get the financing rate, but it was.ok. More
Personable and helpful! Working with Dmitri was stress free experience. He has a great knowledge of the cars and provided excellent recommendations. Most importanly, he was p Working with Dmitri was stress free experience. He has a great knowledge of the cars and provided excellent recommendations. Most importanly, he was personable and patient. I can’t thank him enough! More
All around great experience Came in to look for a new car due to prior lease ending. Got a lot of information and overall great cust service. Dmirty was great!! Came in to look for a new car due to prior lease ending. Got a lot of information and overall great cust service. Dmirty was great!! More