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Lexus of Queens
Long Island City, NY
648 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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648 Reviews of Lexus of Queens
October 21, 2014
Travis is one of the best and honest sales man to date A nice place to purchase a great vehicle from a great sales man. I went to get a used 2011 Toyota corolla and was helped by a gentle and kind sales c A nice place to purchase a great vehicle from a great sales man. I went to get a used 2011 Toyota corolla and was helped by a gentle and kind sales consultant Travis Naja. After so much search from numerous dealership, I finally found a nice car without ANY pressure. I bought the vehicle that i like that same week. "Smooth no pressure selling". I felt so comfortable working with Travis. I want to thank Travis for his patience and professionalism. Any dealership that has this man as a sales consultant is a very lucky company. More
by Ikenna Odimgbe
Employees Worked With
Travis Naja
September 24, 2014
Great Experience at Lexus Queens We were lucky enough to find our used car at Lexus of Queens. The customer service from our salesman Raj was outstanding! He answered all our questio We were lucky enough to find our used car at Lexus of Queens. The customer service from our salesman Raj was outstanding! He answered all our questions promptly and put special attention to detail. He made sure our car was ready to go and handled the smallest of details in a prompt fashion and a friendly attitude . He made our experience easy and stress free. Lexus of Queens was professional and meticulous! More
by Lupe Rodriguez
Employees Worked With
Raj
September 16, 2014
Pre-Owned Purchase of RX 350 I recently purchased a car from Lexus of Queens. Mr. Julio Perez and the General Manager Ken Wartel worked with me on this sale. They were both very p I recently purchased a car from Lexus of Queens. Mr. Julio Perez and the General Manager Ken Wartel worked with me on this sale. They were both very patient with me and addressed all my questions and needs. Julio is very professional and has an outstanding personality. Mr Ken Wartel did everything is his power to get me the best deal, he was very upfront and cut the bs unlike some other dealers. I recommend anyone who wants to purchase a Lexus to visit Lexus of Queens. More
by bruno.genari.5
Employees Worked With
Julio Perez, Ken Wartel
September 08, 2014
Super Easy and Straight to the point My boyfriend and I came in to purchase a 2007 ES350 with a tight budget. We were worried of people scamming us with hassle prices but our salesmen, An My boyfriend and I came in to purchase a 2007 ES350 with a tight budget. We were worried of people scamming us with hassle prices but our salesmen, Andrew Choi helped us stay within our budget and get the car we wanted. He was great to work with, straight to point told us the price and everything else we need to know about the car. He kept in contact with us everyday, which i really liked and we felt like we can trust him. We did not feel pressured and he answered any questions we had. All the other staff at Lexus of Queens were also extremely nice and very accommodating and not to forget Hilarious! More
by farahf1991
Employees Worked With
Andrew Choi
July 13, 2014
Tam Reed Greattttt car buying experience!! My salesperson Anthony Franco was very knowledgeable of the RX 350 I purchased. He made me feel comfortable and Greattttt car buying experience!! My salesperson Anthony Franco was very knowledgeable of the RX 350 I purchased. He made me feel comfortable and answered all of my questions honestly and accurately based on the research I had already done prior to purchasing the car. I also liked the professionalism of Evan Leppert the Financial Manager. Lexus of Queens has excellent customer service!!! I plan to recommend them to my friends and family. More
by Tamrd
Employees Worked With
Anthony Franco
June 23, 2014
Outstanding Customer Experience Lexus of Queens goes above and beyond to provide an exceptional customer experience. Peter, Evan, and Mike have been outstanding. I always feel like Lexus of Queens goes above and beyond to provide an exceptional customer experience. Peter, Evan, and Mike have been outstanding. I always feel like family. More
by Shanda71
Employees Worked With
Peter Lobianco, Evan Leppert, Mike Mogilner, Melissa Ortiz
February 07, 2014
Everytime I got to lexus dealership, I see Susana at the front desk cashier with a great smile and very welcoming! She makes me feel at home, Shes very helpful, Friendly and able to multitask all at the sam front desk cashier with a great smile and very welcoming! She makes me feel at home, Shes very helpful, Friendly and able to multitask all at the same time. I can tell shes enjoying being part of the lexus team. I would recommend anyone to go to lexus of queens, because of the great staff. More
by rvpnav
Employees Worked With
susana ortiz
January 23, 2014
I found the people I worked with to be knowledgeable, friendly and accommodating. Because of this acquiring a vehicle at Lexus of Queens was a pleasant experience. friendly and accommodating. Because of this acquiring a vehicle at Lexus of Queens was a pleasant experience. More
by RetiredOne
Employees Worked With
Travis (sales rep), Lou (sales mgr.), Evan (financial rep)
January 18, 2014
We had a wonderful experience at Lexus of Queens. Andrew Choi helped us get our first car! We got a 2013 Nissan Altima with a 10k for $1600! Thank you! Choi helped us get our first car! We got a 2013 Nissan Altima with a 10k for $1600! Thank you! More
by Chii
Employees Worked With
Andrew Choi
September 25, 2013
I had been researching the exact car I wanted for some time - Model, make, color combo, accessories etc. And I was unwilling to settle for anything less no matter how long it took. After calling and/or time - Model, make, color combo, accessories etc. And I was unwilling to settle for anything less no matter how long it took. After calling and/or visiting several Lexus dealerships Peter Lobianco was the only person who was responsive. Others said, the color wasn't available. They didn't have inventory. They couldn't locate it. Excuses and no answers. After test driving the car (which I really didn't have to do because I was already familiar with the car, but ok....) he went on his computer and asked that I give him a moment. After a short while he said he had located the exact color combo inside and outside with the accessories I wanted. The car however, wasn't even on the ship yet, but he said it would be in the country within 3 weeks. SOLD!! The fact that I had to wait was no problem. I had someone who was able to give me a definitive answer and my car arrive within the 3 week period he promised. During that period, I had a couple of questions and Peter always took my calls, even when he was away from the office, having given me his cell number. Everything was perfect from start to finish. (And it didn't hurt that the place was ooooooh so lovely and comfy with snack and a nice widescreen TV --- and the ladies room smelled oh so fresh!!! A+) More
by DeltaRev
Employees Worked With
Peter Lobianco
