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Lexus of Queens
Long Island City, NY
648 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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648 Reviews of Lexus of Queens
January 16, 2022
My recent experience was one the very best in past 30 years. Easy, simple and no hassle Trade in and getting RX F-Sport. Raul Salazar most honest and trustworthy salesperson I've ever met. I must say tha years. Easy, simple and no hassle Trade in and getting RX F-Sport. Raul Salazar most honest and trustworthy salesperson I've ever met. I must say that also manager Anthony was very helpful. Thanks a lot! More
by datikash@aol.com
Employees Worked With
Anthony Donnadio, Raul Salazar
January 09, 2022
My parents came to Lexus to try and purchase a suv for our family. We asked for a salesman who speaks spanish because we are from Argentina. Was introduced to Raul by receptionist. He was rude to my famil our family. We asked for a salesman who speaks spanish because we are from Argentina. Was introduced to Raul by receptionist. He was rude to my family so we left and went to dealership in great neck and purchased. Lexus should know that salesman Raul was uninterested in helping us and was not friendly at all. More
by Lopez Family
Employees Worked With
Raul Salazar
October 26, 2021
Brian saved the day! He turned around a very stressful buying experience and put me at ease from the moment he introduced himself. Brian is attentive, knowledgeable, kind, and patient. Extremely profess buying experience and put me at ease from the moment he introduced himself. Brian is attentive, knowledgeable, kind, and patient. Extremely professional and truly representative of the Lexus brand. We are from PA, but would return to Lexus of Queens only due to Brian. More
by Heather H
Employees Worked With
Brian Zhang, Anthony Donnadio
October 19, 2021
My experience with Lexus of Queens has been the worst experience ever. Sales rep Raul Salazar never took the time to help and is very rude and dishonest. Do yourself a favor stay away. experience ever. Sales rep Raul Salazar never took the time to help and is very rude and dishonest. Do yourself a favor stay away. More
by ctbigmike322
Employees Worked With
Kunal Laheja, Anthony Donnadio, Raul Salazar
October 03, 2021
Brian is the best! He made my first time car buying experience such a breeze. He was super attentive and patient with all of our questions. I would highly recommend Brian to anyone looking to purchas experience such a breeze. He was super attentive and patient with all of our questions. I would highly recommend Brian to anyone looking to purchase a new car. More
by Lily Li
Employees Worked With
Brian Zhang
September 20, 2021
This person is full of lies. Whatever is says don’t believe it. I had been lease cars from Lexus of queens for at least six years. I alway happy about that dealership, but this Willy guy. I’m losing tr believe it. I had been lease cars from Lexus of queens for at least six years. I alway happy about that dealership, but this Willy guy. I’m losing trust to the company. I thought everyone who work in Lexus will be professional. Now I found out I’m so wrong and upset about it. More
by Mooroy
Employees Worked With
Wael Ahmed
September 16, 2021
Excellent experience working with Brian Zhang from Lexus of Queens. Brian was knowledgeable, accommodating, personable, and very professional. I popped in right before closing time which is a bit unfair of Queens. Brian was knowledgeable, accommodating, personable, and very professional. I popped in right before closing time which is a bit unfair of me, but he was patient to show me the features of the 350RXL which I was interested in. He was 100% upfront about costs and options regarding financing. Absolutely honest and not pushy 1 way or the other explaining some of the history of how rates have changed when it came time to talk numbers. At the end of the day everybody just wants straight talk (pros/cons etc) and that is what I got here. Leading up to taking delivery Brian was very responsive and communicative on what was needed. ie Insurance proof, certified check amounts etc. At the time of the pick up, the process was streamlined with Jose training me patiently on features of the vehicle while Brian wrapped up and lined up the final financial logistics so that it was ready for me to review with Anthony. I drove off the lots a happy new owner of a hard to find Iridium RX350L. Fantastic experience here at Lexus of Queens. More
by David N
Employees Worked With
Brian Zhang, Anthony Donnadio, Jose Espinosa
