Lexus of Queens
Long Island City, NY
Filter Reviews by Keyword
By Type
648 Reviews of Lexus of Queens
Gohan was very personable, and went above and beynd to ensure my experience at the dealership went as smooth and positive as possible. She was patient and diligent in reaching out to my insurance company ensure my experience at the dealership went as smooth and positive as possible. She was patient and diligent in reaching out to my insurance company and went the extra mile to surrender my license plates from my old vehicle. It was a real pleasure working with her. More
Brain is the best sales I’ve dealt with. Very patient Brain is the best sales I’ve dealt with. Very patient and helpful. He helped me getting the best deal to get my NX300. I would definitely recommend B Brain is the best sales I’ve dealt with. Very patient and helpful. He helped me getting the best deal to get my NX300. I would definitely recommend Brain to anyone who’s interested in receiving exceptional purchasing experience. A+++ More
Brian is very friendly salesman. He detailed explain everything to us. Always help us to find a suitable car and get the best price for us. I will strongly recommend him as the sale man for my friends, everything to us. Always help us to find a suitable car and get the best price for us. I will strongly recommend him as the sale man for my friends, who are willing to get a new car. More
It was a pleasure working with Jose. He was extremely professional, friendly and knowledgeable. He worked very hard to provide us with a very specific car in a short time frame. We appreciate his diligen professional, friendly and knowledgeable. He worked very hard to provide us with a very specific car in a short time frame. We appreciate his diligence and look forward to working together in the future. More
Highly recommend!My experience purchasing a car from Highly recommend! My experience purchasing a car from Brian couldn’t have been better! Working with Brian was an absolute pleasure, he is extremely p Highly recommend! My experience purchasing a car from Brian couldn’t have been better! Working with Brian was an absolute pleasure, he is extremely patient and professional. Brian went above and beyond to make everything goes smoothly. It’s my pleasure to work with him and Anthony! I would have given them 10 stars if I could! More
This was the easiest dealership I have worked with. Had a very smooth and pleasant time buying a new car from Lexus of queens. I was looking at dealerrater.com before I went to the dealership and I asked for very smooth and pleasant time buying a new car from Lexus of queens. I was looking at dealerrater.com before I went to the dealership and I asked for Brian to help me with the car buying process, he was upfront and honest, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. I would recommend Brian and Lexus of Queens! More
Our Acura car lease is ending in November so we decided to shop around for a new car a little earlier. Was initially going to Lexus as a heat of the moment thing just to get a feel on the cars, service, a to shop around for a new car a little earlier. Was initially going to Lexus as a heat of the moment thing just to get a feel on the cars, service, and price. We didn’t intend to actually lease a new car on the spot. Because we were at an Acura dealer just a few days before and they gave us a bit of an attitude for not having an appointment, we thought we were going to experience the same reaction walking into Lexus of Queens. But the receptionist was very friendly and understanding and Brian just happened to be available so he quickly took us to the show room and gave us a tour on the car we were looking to explore. Brian was incredible. He was very professional and helpful throughout the entire shopping process. He also didn’t hold back on answering any of our questions and was very upfront and honest about everything. He made us feel very comfortable and was never pushy throughout the process. Even when the initial pricing came down and we were hesitant, Brian was friendly and didn’t rush us. When we told Brian we were looking for a price quite a bit lower than what was offered, he was happy to speak with the manager, Anthony, to help us get to where we want. Negotiating and bargaining can often be very daunting but neither Anthony and Brian gave us any hard time and was in fact very accommodating. It was clear to us they were very professional and were looking to do business. They ultimately came back at price we couldn’t resist and we ended up walking out with a new car! We also had 5 months left over on our old lease and they took care of the entire thing. The whole process from walking in to leaving with the new car only took 3 hours which was incredible. Not only was the shopping experience great, the whole delivery process was professional too. Even after we left with the car, Brian continues to be very prompt and responsive to our questions. Overall, this was the most efficient and joyful car leasing process we have ever experienced. We highly recommend Lexus of Queens and Brian! More
Ronnie is a great sales personnel. She expressed so much patience with me during the buying process. I got the chance to explore different models until I was comfortable with my choice. She asked me so many patience with me during the buying process. I got the chance to explore different models until I was comfortable with my choice. She asked me so many time if I was sastified with my selection. I would def. recommend her. Awesome job Ronnie! You made my shopping experience a pleasant one🙂. More
Ronnie was super friendly and enthusiastic, she will try her best to give the buyers the best experience and process everything fast. I am very satisfied her best to give the buyers the best experience and process everything fast. I am very satisfied More



