Lexus of Roseville

Good service department. Very helpful and nice Service Advisor (Brent Colley)). He explains what needs to be done and isn’t pushy. Very helpful and nice Service Advisor (Brent Colley)). He explains what needs to be done and isn’t pushy. More

Nice team, providing an excellent service. Also I got a loner vehicle that help me with my needs. Thank you Also I got a loner vehicle that help me with my needs. Thank you More

Yargo Basta was so professional and he gave all the information I needed to know to resolve my issue information I needed to know to resolve my issue More

Claire was very professional and welcoming. She was able to check me in, communicate service details and have me out in time to make my dr’s appointment on time. She was able to check me in, communicate service details and have me out in time to make my dr’s appointment on time. More

These guys were amazing on getting us the exact car we were wanting and made the buying process fun and relaxing with no stress. Their service and knowledge is way above par and very refreshing from all t were wanting and made the buying process fun and relaxing with no stress. Their service and knowledge is way above par and very refreshing from all the other dealers we were looking at. Me and my wife will be buying all future cars here. Thank you again Austin and the GM who went way over and above what they needed to do to make us happy customers. PS- My wife lovers her new Lexus RX350H!!! Happy wife happy life! LOL. More

Great service when I dropped off my car but had a different experience when I picked up my car. different experience when I picked up my car. More

Quality product delivered as specified. A wait was required to locate the car but product was well worth the wait A wait was required to locate the car but product was well worth the wait More

My interaction with everyone I encountered was pleasant and professional. Nikita Chekhlov was very helpful . patient and kind.I did not feel pressured. Overall.good experience . and professional. Nikita Chekhlov was very helpful . patient and kind.I did not feel pressured. Overall.good experience . More

My experience at Lexus at the Auto Mall in Roseville, California was excellent. I was very impressed by all of the staff and the way I was greeted. I was very impressed that they gave me a loaner car whi California was excellent. I was very impressed by all of the staff and the way I was greeted. I was very impressed that they gave me a loaner car while mine was in the shop getting an estimate. Natascha made everything really easy. Customer Service there in my opinion is outstanding. If I could, I would go to them to fix everything on my 25 year old Lexus RX300. They treated it like it was brand new. I was impressed with the video that I got from the Mechanic and how he explained everything as he went along. It was very thorough and I’ve never had anything done like that until now. Thank you Lexus! Pictured is my loaner car and then my actual car. See you soon Lexus… More

Amazing service the best I’ve have They truly drive hospitality and knowledge, highly recommended hospitality and knowledge, highly recommended More