Lexus of Roseville
Roseville, CA
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I am so glad that I have decided to visit the Lexus Roseville location and get my new car. The sales person has been very helpful and very knowledgeable about the vehicle. They have a very good custom Roseville location and get my new car. The sales person has been very helpful and very knowledgeable about the vehicle. They have a very good customer service team and I will definitely keep going back for my car maintenance and recommending them. More
WARNING: DO NOT BUY HERE. UNPROFESSIONAL AND INCOMPETENT. I have purchased over 30 brand-new vehicles in the last 40 years and have never encountered a dealership as rude and UNPROFESSIONAL AND INCOMPETENT. I have purchased over 30 brand-new vehicles in the last 40 years and have never encountered a dealership as rude and unprofessional as Lexus of Roseville. I came in for a guaranteed cash sale on a specific unit, and they couldn’t even produce a clean Out-The-Door (OTD) price. The salesman was a total amateur and completely lost. The manager was even worse—blatantly rude, talking over me to other people in the room while I was trying to speak, and showing zero respect for my time. After wasting 3 1/2 hours, it was clear they had no interest in a transparent deal. They tried to pack the invoice with unnecessary extras and "add-ons" instead of honoring a straightforward price. If they can’t handle a simple cash deal without trying to screw you over, they don’t deserve your business. Disgusting, predatory behavior. Save yourself the headache and go elsewhere. You’ve been warned. More
Awesome service as always! !! Gold star!!! Brent and all the staff are the very best!!! I am blessed to have such a great team taking care of me. So thankful for each and ev !! Gold star!!! Brent and all the staff are the very best!!! I am blessed to have such a great team taking care of me. So thankful for each and every one. Brent is wonderful, he always makes sure my car is running well and safely, so I can get up the mountain without worries!!! The team checking me in and helping me with a loaner are all so helpful and nice, too! Special thanks to Brandon for helping me get my new phone connected, I was having a challenge with that, and he got it done! And thanks for my Lexus bear too, Brandon! I named him Snowflake! The young man who gets me a loaner car is so sweet. What a great team. Of course, so thankful too for the skilled mechanics that keep me up and running! I am also greatly appreciative for always getting my car back nice and clean!!! Thanks to all!!! More
My service advisor is Brett Colley. Brent does an outstanding job all the time. I trust what he tells me. This is my second car with him and he’s always been extremely nice and takes ca Brent does an outstanding job all the time. I trust what he tells me. This is my second car with him and he’s always been extremely nice and takes care of everything for me. You’re very lucky to have such a wonderful individual handling customers like me. I get him a AAA the best. More
Terrible service. Was told my car was ready, but when I got there to pick it up it was not and I had to wait 30 min. Was told there was something wrong with my car thr Was told my car was ready, but when I got there to pick it up it was not and I had to wait 30 min. Was told there was something wrong with my car through text, when I inquired about it I was told my service person had left for the day. I was angry I was still waiting for my car and no one even bothered to discuss what was wrong with my car and I had questions, until I asked about it. It seemed like an inconvenience that I asked about what was wrong with my car, and declined the offer to speak to another service rep since mine had left for the day. I will be calling the service manger on Mon to make a complaint. More





