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Lexus of Roseville

Roseville, CA

4.8
1,775 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,775 reviews

August 24, 2020

I have been very impressed with Lexus dealership of Roseville. The courtesy and knowledge of all their emplyees reflects excellent management policies. I have consistently found them to be knowledge More

by GYPSY2513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg
Aug 24, 2020 -

Lexus of Roseville responded

Thank you for sharing your feedback. We are thrilled to see that our Lexus of Roseville team always impresses you by providing 5-star service. It is a privilege to have you as a customer!

August 24, 2020

Thank you Lexus Roseville,My experience with Boris was Thank you Lexus Roseville, My experience with Boris was wonderful. I left there with a brand new es 350 that far exceeded my expectations. Smoothes More

by DGILLESPIE658
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris Velikov
Aug 24, 2020 -

Lexus of Roseville responded

Congratulations on your new Lexus ES 350! We appreciate your business and we hope to earn it again down the road. Safe travels from everyone here at Lexus of Roseville!

August 24, 2020

Hi Lexus of Roseville The service at Roseville was Hi Lexus of Roseville The service at Roseville was excellent as always your staff are very professional and courteous the work you performed on my L More

by NORMMARISSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley, Matt Anhaiser
Aug 24, 2020 -

Lexus of Roseville responded

We love having you as a customer, Norman! Thank you so much for trusting us with your Lexus LS430 and being part of the Lexus of Roseville family. We truly appreciate your support. \

August 24, 2020

We were early for our appointment time and did not have to wait long. As always, we received excellent service. Brent had our car ready early and cleaned up. Everyone is always pleasant. More

by FIREFAERY76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Aug 24, 2020 -

Lexus of Roseville responded

Thank you for trusting Lexus of Roseville with your vehicle. We are glad to hear that Brent was so accommodating during your recent visit. It is a privilege to have you as a customer!

August 24, 2020

We are now a repeat-buyer at Lexus of Roseville! The sales and service department and representatives are amazing to work with. The service website is really easy to use and scheduling an appointment is More

by littpiang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Chris Carey, Boris Velikov
Aug 24, 2020 -

Lexus of Roseville responded

We can't thank you enough for this fantastic review! It means so much to us to know that you're always in great hands working with our entire Lexus of Roseville team and we appreciate you giving Boris and Chris a shout out. We're proud to have earned your repeat business and can't wait to see you back here next time!

August 21, 2020

I am always so impressed with the great service I receive at Lexus of Roseville. I was given an appointment the very next day and offered a loaner vehicle in the meantime. My car was returned when promised More

by FIVEMULEYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley, Matt Anhaiser, Joe Nazer
Aug 24, 2020 -

Lexus of Roseville responded

We are so happy to hear how confident you are in our service at Lexus of Roseville! Thank you for taking the time to share. We appreciate your business and hope to see you back next time!

August 21, 2020

Everyone was on time and very helpful. The consultant truly listened to me. I mentioned an interest in purchasing a new car. A sales person contacted me within a few hours. More

by Leslieferrini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley, Matt Anhaiser, Tristan Regnani
Aug 21, 2020 -

Lexus of Roseville responded

Hi Leslie - We are happy to hear that you had such a great experience at Lexus of Roseville! We appreciate your business and you taking the time to leave a review. Safe travels and we hope to work with you again soon!

August 20, 2020

Tristan Regnani is friendly, knowledgeable and provided excellent service. He answered all my questions and was helpful is getting me started on the Lexus App. More

by kuhlmannmarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Tristan Regnani
Aug 20, 2020 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! We are so glad Tristan took good care of you here at Lexus of Roseville, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

August 20, 2020

We have been bringing our Lexus products to Lexus of Roseville since 2004. Lexus of Roseviile customer service throughout the Service Department has consistently exceeded expectations. More

by PATOBRIEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Douglas, Yargo Basta, David Rugg, Brent Colley, Matt Anhaiser
Aug 20, 2020 -

Lexus of Roseville responded

We're so lucky to have you as a loyal customer, Pat! It's been our pleasure to take great care of you and your vehicles over the years. Thank you for your confidence in Lexus of Roseville!

August 20, 2020

Poor customer service specially I drive 100 miles for my new lexus but not happy with customer service . They huys never updated me on time. Always I called back. More

by ZOOMSFO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Names not listed
Sep 04, 2020 -

Lexus of Roseville responded

This is a disappointing review to read, and it certainly doesn't sound like the exceptional customer service we pride ourselves on here. I would like to get some more details regarding what happened during your visit. Unfortunately, I am unable to find your contact information without a name - would you consider giving me a call? Thank you, Jay U. - General Sales Manager - 916-472-7422

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