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Lexus of Roseville

Roseville, CA

4.8
1,767 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,767 reviews

August 25, 2020

Claire was pleasant, explained the procedure well and kept me informed of the status. Very professional dealership. Micheal from car loan was also very professional. More

by wshamamura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claire and Michael
Aug 25, 2020 -

Lexus of Roseville responded

We appreciate you taking the time to share your feedback for Claire and Michael. Our Lexus of Roseville team is dedicated to offering exceptional service for guests and I am so glad that came through to you! All of us are looking forward to seeing you next time.

August 25, 2020

This is our 3rd vehicle we purchased from your dealership. Always great professional service from everyone involved. Will return someday for our 4th vehicle. Thank You. More

by GEOCOM2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare Meline, Brent Colley, Matt Anhaiser, Scott Silverman, Boris Velikov
Aug 26, 2020 -

Lexus of Roseville responded

Thank you so much for being loyal Lexus of Roseville customers! It really means a lot that you can depend on our team for professional service, every time. We appreciate your review and look forward to assisting you in the future.

August 24, 2020

Hi Lexus of Roseville The service at Roseville was Hi Lexus of Roseville The service at Roseville was excellent as always your staff are very professional and courteous the work you performed on my L More

by NORMMARISSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley, Matt Anhaiser
Aug 24, 2020 -

Lexus of Roseville responded

We love having you as a customer, Norman! Thank you so much for trusting us with your Lexus LS430 and being part of the Lexus of Roseville family. We truly appreciate your support. \

August 24, 2020

We were early for our appointment time and did not have to wait long. As always, we received excellent service. Brent had our car ready early and cleaned up. Everyone is always pleasant. More

by FIREFAERY76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Aug 24, 2020 -

Lexus of Roseville responded

Thank you for trusting Lexus of Roseville with your vehicle. We are glad to hear that Brent was so accommodating during your recent visit. It is a privilege to have you as a customer!

August 24, 2020

We are now a repeat-buyer at Lexus of Roseville! The sales and service department and representatives are amazing to work with. The service website is really easy to use and scheduling an appointment is More

by littpiang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Chris Carey, Boris Velikov
Aug 24, 2020 -

Lexus of Roseville responded

We can't thank you enough for this fantastic review! It means so much to us to know that you're always in great hands working with our entire Lexus of Roseville team and we appreciate you giving Boris and Chris a shout out. We're proud to have earned your repeat business and can't wait to see you back here next time!

August 24, 2020

I have been very impressed with Lexus dealership of Roseville. The courtesy and knowledge of all their emplyees reflects excellent management policies. I have consistently found them to be knowledge More

by GYPSY2513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg
Aug 24, 2020 -

Lexus of Roseville responded

Thank you for sharing your feedback. We are thrilled to see that our Lexus of Roseville team always impresses you by providing 5-star service. It is a privilege to have you as a customer!

August 24, 2020

Thank you Lexus Roseville,My experience with Boris was Thank you Lexus Roseville, My experience with Boris was wonderful. I left there with a brand new es 350 that far exceeded my expectations. Smoothes More

by DGILLESPIE658
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boris Velikov
Aug 24, 2020 -

Lexus of Roseville responded

Congratulations on your new Lexus ES 350! We appreciate your business and we hope to earn it again down the road. Safe travels from everyone here at Lexus of Roseville!

August 21, 2020

I am always so impressed with the great service I receive at Lexus of Roseville. I was given an appointment the very next day and offered a loaner vehicle in the meantime. My car was returned when promised More

by FIVEMULEYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley, Matt Anhaiser, Joe Nazer
Aug 24, 2020 -

Lexus of Roseville responded

We are so happy to hear how confident you are in our service at Lexus of Roseville! Thank you for taking the time to share. We appreciate your business and hope to see you back next time!

August 21, 2020

Everyone was on time and very helpful. The consultant truly listened to me. I mentioned an interest in purchasing a new car. A sales person contacted me within a few hours. More

by Leslieferrini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley, Matt Anhaiser, Tristan Regnani
Aug 21, 2020 -

Lexus of Roseville responded

Hi Leslie - We are happy to hear that you had such a great experience at Lexus of Roseville! We appreciate your business and you taking the time to leave a review. Safe travels and we hope to work with you again soon!

August 20, 2020

Poor customer service specially I drive 100 miles for my new lexus but not happy with customer service . They huys never updated me on time. Always I called back. More

by ZOOMSFO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Names not listed
Sep 04, 2020 -

Lexus of Roseville responded

This is a disappointing review to read, and it certainly doesn't sound like the exceptional customer service we pride ourselves on here. I would like to get some more details regarding what happened during your visit. Unfortunately, I am unable to find your contact information without a name - would you consider giving me a call? Thank you, Jay U. - General Sales Manager - 916-472-7422

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