Lexus of Roseville

Great customer service and very good deal on price Joe was really knowledgeable and explained all benefits and comparison of the vehicle that helped us taking the right decision Thank you Joe :) was really knowledgeable and explained all benefits and comparison of the vehicle that helped us taking the right decision Thank you Joe :) More

My visit was very pleasant. Joe was easy to deal with and courteous. The time spent there wasn’t bad either I was not there extremely long time. courteous. The time spent there wasn’t bad either I was not there extremely long time. More

Staff was friendly and helpful. Joe was great!!! Overall an excellent experience. We will definitely be back. I would recommend this dealership to anyone looking for a smooth car buying experience. an excellent experience. We will definitely be back. I would recommend this dealership to anyone looking for a smooth car buying experience. More

It was very smooth transaction. People are very nice, especially Joe Nazer who helped us get the car my wife and I wanted. thanks Joe!! especially Joe Nazer who helped us get the car my wife and I wanted. thanks Joe!! More

We have enjoyed working with Scott Silverman over the last couple of years purchasing three Lexus vehicles. He is so knowledgeable it is actually fascinating. We found his knowledge of these vehicles to last couple of years purchasing three Lexus vehicles. He is so knowledgeable it is actually fascinating. We found his knowledge of these vehicles to be outstanding and reassuring. He is kind, helpful and very responsive both during and after the purchase! More

Thank you Joe, we love our new car!l I will definitely refer anyone I know to you, your professionalism and kindness was top notch. I appreciate all your time helping learn about my new Volvo. refer anyone I know to you, your professionalism and kindness was top notch. I appreciate all your time helping learn about my new Volvo. More

Gary was excellent to work with. He was exceptionally knowledgeable. His relaxed style made it very easy to work with him to meet our needs. We appreciated his style, honesty, and humor. I would highly r knowledgeable. His relaxed style made it very easy to work with him to meet our needs. We appreciated his style, honesty, and humor. I would highly recommend Gary to anyone thinking of purchasing a car at Lexus of Roseville. More

Gary was a kind person. He didn’t over push to get the car instead he encouraged us to do what we want. I would recommend Gary to everyone. car instead he encouraged us to do what we want. I would recommend Gary to everyone. More

Gary is what a sales PROFESSIONAL looks like. Knowledgeable, accommodating and thorough. We purchased a car from him while out of state with a short window for us to sign papers and get the car. Knowledgeable, accommodating and thorough. We purchased a car from him while out of state with a short window for us to sign papers and get the car. Gary took care of everything and made it as easy as possible! Could not have asked for a better experience! More

I brought our new lexus GX460 last Jan 29 which had only 2400 miles and still under warranty , because we noticed after a long drive that the steering wheel is OFF to the right and the vehicle is pulling t 2400 miles and still under warranty , because we noticed after a long drive that the steering wheel is OFF to the right and the vehicle is pulling to the left while driving. Our service advisor was Roger Williams and the diagnostics specialist was Ryan Triebs. As the service advisor told us they will do a wheel balance and some adjustment to correct the problem. Left the vehicle the whole day. Picked it up late in the afternoon. We brought the vehicle home and noticed that the problem become worst instead of centering the steering wheel and balancing NOW the STEERING WHEEL is OFF to the left and the vehicle is PULLING to the right while driving . We came back the following day on Jan 30, 20, and told them about the problem. So per advise by the service advisor will have Ryan drive the car with us and yes he admitted that the steering wheel is OFF to the left at this time. And he apologize and will fixed it. Left the car again overnight.. came back the ff day.. drove the car with another tech.. BUT still the problem doesn’t resolve.. As the vehicle owner you know that there is something wrong on your car. The service advisor Roger told us to bring your car home make friends with it.. asking us what kind of cars we drove before which for me is too embarrassing and be litling why talk to us that way our only concern is we are not satisfied and we know there is something wrong with the car... we went home frustrated very unpleasant experience on our first visit.. the service advisor would not give us the detail work order what was done to our car..THEN we finally decided to bring the car to LEXUS SACRAMENTO for second opinion . THE PROBLEM WAS SOLVE LESS THAN AN HOUR UPON PUTTING THE CAR IN THE PLOT FORM FOR BALANCING IT WAS OFF BALANCE so The machine in roseville lexus then NEED SOME CALIBRATION. I have the PRINT OUT OF THE BALANCING IN LEXUS SACRAMENTO which i CAN bring and show it to ROSEVILE lexus service.. what A SHAME TO THIS SERVICES . I would not recommend Roseville Lexus for your service... More