Lexus of Roseville
Roseville, CA
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The people here are great. What a way to start a service appt, Brandon Staton, greets you with a big smile and welcome. He gets you check-in in quickly. Ashley Pullin, service What a way to start a service appt, Brandon Staton, greets you with a big smile and welcome. He gets you check-in in quickly. Ashley Pullin, service advisor , explains your service fully. If you have any follow-up questions while waiting for your vehicle, she is ready to answer them. The car is always washed. Waiting area is always clean and stocked with snacks. More
I am so glad that I have decided to visit the Lexus Roseville location and get my new car. The sales person has been very helpful and very knowledgeable about the vehicle. They have a very good custom Roseville location and get my new car. The sales person has been very helpful and very knowledgeable about the vehicle. They have a very good customer service team and I will definitely keep going back for my car maintenance and recommending them. More
WARNING: DO NOT BUY HERE. UNPROFESSIONAL AND INCOMPETENT. I have purchased over 30 brand-new vehicles in the last 40 years and have never encountered a dealership as rude and UNPROFESSIONAL AND INCOMPETENT. I have purchased over 30 brand-new vehicles in the last 40 years and have never encountered a dealership as rude and unprofessional as Lexus of Roseville. I came in for a guaranteed cash sale on a specific unit, and they couldn’t even produce a clean Out-The-Door (OTD) price. The salesman was a total amateur and completely lost. The manager was even worse—blatantly rude, talking over me to other people in the room while I was trying to speak, and showing zero respect for my time. After wasting 3 1/2 hours, it was clear they had no interest in a transparent deal. They tried to pack the invoice with unnecessary extras and "add-ons" instead of honoring a straightforward price. If they can’t handle a simple cash deal without trying to screw you over, they don’t deserve your business. Disgusting, predatory behavior. Save yourself the headache and go elsewhere. You’ve been warned. More
Awesome service as always! !! Gold star!!! Brent and all the staff are the very best!!! I am blessed to have such a great team taking care of me. So thankful for each and ev !! Gold star!!! Brent and all the staff are the very best!!! I am blessed to have such a great team taking care of me. So thankful for each and every one. Brent is wonderful, he always makes sure my car is running well and safely, so I can get up the mountain without worries!!! The team checking me in and helping me with a loaner are all so helpful and nice, too! Special thanks to Brandon for helping me get my new phone connected, I was having a challenge with that, and he got it done! And thanks for my Lexus bear too, Brandon! I named him Snowflake! The young man who gets me a loaner car is so sweet. What a great team. Of course, so thankful too for the skilled mechanics that keep me up and running! I am also greatly appreciative for always getting my car back nice and clean!!! Thanks to all!!! More





