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Lexus of Roseville

Roseville, CA

Overview
Reviews
4.8
1,887 Reviews
Call Dealership (916) 783-9111
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300 Automall Dr

Roseville, CA

95661

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Showing 1,887 reviews

September 27, 2021

Everyone is very helpful and cheerfulThe waiting room is Everyone is very helpful and cheerful The waiting room is comfortable I wish you would bring back the donuts More

by SANDIERBA
Recommend Dealer
Yes
Employees Worked With
Tasha
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Sep 28, 2021 -

Lexus of Roseville responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Lexus of Roseville team. Drive safely, and we hope to see you back again down the road!

September 27, 2021

Excellent customer service as always.Nelson and Phil Excellent customer service as always. Nelson and Phil were very thorough and professional . A pleasure to work with both. More

by Rbeentjes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley, Matt Anhaiser
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Sep 28, 2021 -

Lexus of Roseville responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with Nelson and Phil. Drive safely, and we hope to see you back at Lexus of Roseville!

September 27, 2021

I had an issue that was intermittent and it took a few visits to diagnosis but I am happy to say the issue seems resolved after replacing the motors for my lift gate. More

by Rae Rae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Report | Print
Sep 27, 2021 -

Lexus of Roseville responded

Thank you for the great review! We appreciate your support and are happy to hear that the Lexus of Roseville team was able to get the job done. Drive safely, and we hope to see you back again down the road!

September 26, 2021

Exceptional customer service! I’m a loyal client going on 10+ years. Thanks, Lexus of Roseville. More

by Leigh Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Uppal
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Sep 27, 2021 -

Lexus of Roseville responded

We are lucky to have you as a customer, Leigh! Thank you for your continued business at Lexus of Roseville. See you soon!

September 24, 2021

Service center was extremely busy. Car was serviced and finished within allotted time. Good experience. More

by NORMKLEINMAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Report | Print
Sep 25, 2021 -

Lexus of Roseville responded

Hi Norm - We're glad to hear we met your expectations for service! We do all we can to keep service visits efficient, and it's great to hear we achieved that for you. Thank you for bringing your automotive business to Lexus of Roseville and drive safely!

September 24, 2021

Good service and people are super friendly. They don’t pressure you unlike other dealership More

by KRISTINEAGUIRRE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Boris Velikov
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Sep 24, 2021 -

Lexus of Roseville responded

Kristine - friendly, pressure-free service is what we aim to provide! Thank you for trusting Lexus of Roseville with your business - we look forward to seeing you again next time!

September 24, 2021

I have been coming to Lexus of Roseville for six years now and I have been very satisfied with the service there. More

by n0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natascha
Report | Print
Sep 24, 2021 -

Lexus of Roseville responded

Thanks for endorsing Lexus of Roseville! We're happy to hear that our team has always taken great care of you.

September 24, 2021

I greatly appreciate the service I receive from Lexus os Roseville. I was kept informed regarding the service and given updates about when my car would be ready. I was offered a loaner. My follow-up questio More

by COLLIELASS
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson and several women who helped schedule the services.
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Sep 25, 2021 -

Lexus of Roseville responded

Our team proudly offers the most informative care possible for our guests, and it's wonderful to hear how much you appreciate it! We're thrilled you've chosen Lexus of Roseville to assist you with all of your service needs and we're happy to help whenever you require assistance next!

September 24, 2021

Everyone is very polite and efficient. My service writer, Claire, is especially knowledgeable and so easy to deal with More

by LJ333B
Recommend Dealer
Yes
Employees Worked With
Everyone is very polite and efficient. My service writer, Claire it’s a specially knowledgeable and so easy to deal with.
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Sep 26, 2021 -

Lexus of Roseville responded

It's fantastic to hear that Claire has made your service visits feel easy! We're glad our team's efficiency and courteous care has made such a positive impression and hope you'll stop by Lexus of Roseville again next time you require service!

September 23, 2021

I have only had my car serviced at Lexus of Roseville since I purchased it there in 2012. All of their staff are always courteous, efficient, & thorough about explaining the services being performed. I More

by Ldahl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare Smith
Report | Print
Sep 24, 2021 -

Lexus of Roseville responded

This is a great review to read! We're so happy to have your loyal business, and it's wonderful to hear your kind words about our team. Thanks for letting us know that we've been courteous, efficient and informative. See you next time here at Lexus of Roseville!

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