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Lexus of Roseville
Roseville, CA
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This was the easiest and most efficient car purchase I have ever had. Boris was very professional and responsive. Charlie was also very professional and efficient. have ever had. Boris was very professional and responsive. Charlie was also very professional and efficient. More
From the start of the transaction Scott was prompt at getting back to me. Yargo & Dennis handled the remaining transaction smooth w no pressure & we walked out with exactly what we wanted. I definitely w getting back to me. Yargo & Dennis handled the remaining transaction smooth w no pressure & we walked out with exactly what we wanted. I definitely would recommend for their courteous, professional and willingness to help. 5 stars! More
Bret was great as he got me in right away, kept me informed as I waited for the 5,000 mile service to be completed and also researched and answered an unrelated question I had. We have worked with him informed as I waited for the 5,000 mile service to be completed and also researched and answered an unrelated question I had. We have worked with him for over 10 years on 2 different cars and he is always 5 star! More
This was my first experience with Lexus of Roseville and my first Lexus purchase and it was excellent! Joe Nazer and Charlie Hunt really went above and beyond to get me into the car I wanted. They've earn my first Lexus purchase and it was excellent! Joe Nazer and Charlie Hunt really went above and beyond to get me into the car I wanted. They've earned my business and will recommend them without hesitation. More
The service at Lexus IS excellent and the workers executed their job precisely; furthermore my service representative was awesome, explain to me all that I needed to be done and they finish work on t executed their job precisely; furthermore my service representative was awesome, explain to me all that I needed to be done and they finish work on time. All the service people were very courteous and friendly. Thank you for your help. More
The service is always excellent. The staff is fast, courteous, and make every effort to make your visit a positive one. My service advisor Ashley Pullin is the best. Never tries to over sell. courteous, and make every effort to make your visit a positive one. My service advisor Ashley Pullin is the best. Never tries to over sell. More
I waited 40 minutes past my appointment time to meet with the service advisor, in the morning. Just before closing I was called to say they didn’t have the parts (that were scheduled in my maintenance) and t the service advisor, in the morning. Just before closing I was called to say they didn’t have the parts (that were scheduled in my maintenance) and they’d get them tomorrow. Definitely second rate. More
The service is always good. The staff is outstanding and aiways helpful no matter what.! Car is always clean when done.always reminds me when to come in for service. aiways helpful no matter what.! Car is always clean when done.always reminds me when to come in for service. More
First time I have worked with Tasha and she was very welcoming and knowledgeable. Loaner desk employee who helped me was friendly and patient with my questions and needs. Service manager came over to e welcoming and knowledgeable. Loaner desk employee who helped me was friendly and patient with my questions and needs. Service manager came over to explain a potential problem I asked about. Very reassuring. After 17 years this dealership has maintained it’s standards of excellence in customer service and car service. Even if my car is this old, I’m still treated with “kid gloves!” More