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Lexus of Roseville

Roseville, CA

4.8
1,890 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,890 reviews

September 08, 2021

Great experience from start to finish. Or sales rep was professional, courteous, respected our time and gave us all the time we needed to answer our questions. We would definitely recommend Lexus of Rosevi More

by STEVE.WALL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Tristan Regnani
Sep 09, 2021 -

Lexus of Roseville responded

Thank you, Steve, for the great review of Lexus of Roseville! We wish you safe travels in your new ride!

September 08, 2021

I was very happy with Lexus employees They were very I was very happy with Lexus employees They were very nice and helpful We came from Chico and they got us done very quick and did a great job They More

by RUNAROUNDSUED
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I didn’t work with any of these names I just worked with the girls on the recall appointment
Sep 09, 2021 -

Lexus of Roseville responded

We're happy that you're happy! Our goal is customer satisfaction and we're glad to hear we're succeeding. Thank you for trusting the Lexus of Roseville team with your business - we look forward to seeing you again next time!

September 08, 2021

You guys are awesome from the minute we walked in till we left we went on a Saturday the Labor Day weekend it was very very busy and things got a little crazy with so many people but we were still taking car More

by GABRIELAD650
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Regnani
Sep 09, 2021 -

Lexus of Roseville responded

We are so pleased to hear the Lexus of Roseville staff was able to provide such a memorable experience for you! This is the type of service we pride ourselves on, and will certainly pass along your kind words to the team. Thank you and have a great day!

September 08, 2021

Top shelf dealership. Service Department is highly motivated, professional and keep clients informed. Very nice, clean and well stocked customer lounge. Big screen with client names/ status is a nice More

by ANDREW.AGUIRRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Sep 09, 2021 -

Lexus of Roseville responded

Hi Andrew - We are delighted that we could make your service experience efficient and communicative! Thank you for choosing Lexus of Roseville and for sharing your five-star review. We hope to work with you again down the road!

September 07, 2021

The dealership was extremely busy on this holiday weekend. Despite helping two other families, we were lucky that Joe was able to chat with us and set us up with a car for a test drive. After the tes More

by Julietorres1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Joe Nazer
Sep 07, 2021 -

Lexus of Roseville responded

Julie, thank you for the great review! We are thrilled to hear that you had such a seamless and professional purchase experience working with Joe and the Lexus of Roseville team. Drive safely in your new vehicle, and congratulations! We hope to see you back for your first oil change!

September 06, 2021

We just love Lexus of Roseville!! Everyone is so friendly and helpful. Joe Nazer our salesman was wonderful! He has sold us a Lexus or 2 before and remembered us like an old friend. They have a nice dealersh More

by Laura’s IS350f
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Chris Carey, Joe Nazer, Jarrett Schultz
Sep 07, 2021 -

Lexus of Roseville responded

Laura, thank you for your loyalty to Joe and Lexus of Roseville! We are grateful for your repeat business and your excellent feedback. Safe travels in your new Lexus IS 350!

Sep 08, 2021 -

Laura’s IS350f responded

Thank you 😊

September 06, 2021

Service was ok Info was relayed about potential Service was ok Info was relayed about potential issues Then I wanted to look into new vehicle Was shown 2/3 advised to scan drl and proof of car i More

by L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont know as the customer service coordinated this
Sep 13, 2021 -

Lexus of Roseville responded

Thank you for reaching out about your recent visit. We are truly grateful for your longtime business and I want to apologize for what happened here. We expect our guests to be treated with attentive service, and if you're willing, I would love to assist with your car search. Please consider giving me a call. Jay U. - General Manager - 916-472-7422

September 06, 2021

Very knowledgeable and friendly staff. My sales rep was very helpful and answered all my questions. He also linked my IPhone to my Lexus. He went thru the entire car so I felt safe driving home. More

by SCURWICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kimbrel, Dennis Tachera
Sep 07, 2021 -

Lexus of Roseville responded

Thank you so much for the positive review! We love to hear that you drove home from Lexus of Roseville confident behind the wheel of your new vehicle. Congratulations and safe travels!

September 06, 2021

Clare did excellent job on communicating the issues of the car. And took proactive issues assisting fixing the issues. I highly recommend her services in future. Thanks. More

by sujal287
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare Meline
Sep 07, 2021 -

Lexus of Roseville responded

The team at Lexus of Roseville is happy to hear our services met your needs. We focus on providing smooth service experiences to our customers to ensure we keep reviews like this coming! Thank you for your business and safe travels!

September 05, 2021

Arrived at the time designated. Vehicle was taken for service right away. Ms. Smith explained the process. Received a rental vehicle. Service manager explain repairs. More

by Firewatch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare Smith
Sep 07, 2021 -

Lexus of Roseville responded

We're glad we could make your service visit smooth and seamless. Thank you for doing business here at Lexus of Roseville and leaving us a review!

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