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Lexus of Roseville

Roseville, CA

4.8
1,768 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,768 reviews

July 12, 2021

The dealership was ok. I felt as if the salesman didn't want to deal with my trade in. I also feel that I should have negotiated my trade in more, but was rushed through the process? Friendly staff, great More

by Sapoverde
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Hunt
Jul 21, 2021 -

Lexus of Roseville responded

Thank you for taking time to post about your experience. We truly value our guests and expect them to receive attentive, personalized service. I apologize if we missed the mark here and appreciate your feedback. If there is anything that I can do to help, please don't hesitate to get in touch. Jay U. - General Manager - 916-472-7422

July 12, 2021

This was a great experience! Joe made the process easy and understandable. I felt confident in my purchase and I am looking forward to driving back and forth to work. More

by vettelover97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nazer, Charlie Hunt
Jul 12, 2021 -

Lexus of Roseville responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful purchase experience working with Joe. Drive safely in your new vehicle, and we hope to see you again down the road! - The Lexus of Roseville team

July 09, 2021

Excellent customer service from when I arrived until I picked up the car. I dropped off the car in the morning for a 60K service and it was ready before noon. I obtained the loaner car which is convenie More

by GAU2218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Rodriguez
Jul 11, 2021 -

Lexus of Roseville responded

Thank you for the positive review and for trusting the Lexus of Roseville team with your vehicle care! We sincerely appreciate your business and support.

July 09, 2021

The Service Department is great and always take care of me. Easy drop off and pick up every time. I always go to Tascha Wells because she is fantastic!! More

by telayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natascha Wells
Jul 09, 2021 -

Lexus of Roseville responded

We love to hear from our happy customers! Thank you for leaving Lexus of Roseville a review - we feel lucky to have earned your confidence and support! Come back again soon!

July 09, 2021

My experience with Lexus of Roseville was wonderful! I was treated with great respect and they promptly got me out the door in my beautiful new GX 460 within 3 hours. More

by PAULHERBERT0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Joe Nazer, Jeremy Monschau
Jul 09, 2021 -

Lexus of Roseville responded

Thank you for leaving us a review, Paul! We're so glad to hear that the Lexus of Roseville team made it a breeze to get you into your Lexus GX 460. We hope the new ride exceeds your expectations, and we hope to see you back again in the future!

July 08, 2021

It is easy to schedule an appointment. I’ve had Excellent customer service from all staff encounters. It was very easy to check in and out. More

by pafoster1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 08, 2021 -

Lexus of Roseville responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with the Lexus of Roseville team. Drive safely, and we hope to see you back!

July 08, 2021

Nick was great at keeping me informed of the work detail that needed to be performed on my car. I was planning to stay for my service to be completed but the dealership planned ahead and had a loner car ava More

by JacqRX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Sean Buth
Jul 08, 2021 -

Lexus of Roseville responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with Nick and the Lexus of Roseville team. Drive safely, and we hope to see you back again down the road!

July 07, 2021

Ashley was amazing. She was very friendly and made sure my needs were met. My car needed new brakes and it was done within a few hours. More

by mar_deen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Jul 07, 2021 -

Lexus of Roseville responded

Thank you for trusting us with your business and your vehicle! We are happy to have you as a customer here at Lexus of Roseville. Drive safely and we hope to see you again!

July 07, 2021

Brent is awesome. He is so friendly and professional. He has a genuine concern for his customers. Each time I make an appointment it is with Brent. He is of great value to me as a lexus customer More

by FFPADRE@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Jul 08, 2021 -

Lexus of Roseville responded

We're so glad to hear you've enjoyed working with Brent! Thank you for choosing Lexus of Roseville - we hope to have the pleasure of working with you again soon. Drive safe!

July 07, 2021

I really like the service at this Lexus dealership. They keep me up to date on recalls, and Brent, my service adviser, always keeps my best interests in mind. More

by JILLHOOP430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Jul 08, 2021 -

Lexus of Roseville responded

Jill, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Roseville, and we will certainly let Brent know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

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