Back

Lexus of Roseville

Roseville, CA

4.8
1,775 Reviews

300 Automall Dr

Roseville, CA

95661

Directions

By Type

Showing 1,775 reviews

July 14, 2021

Quick service. Polite. Clean waiting area. Great loaner car. Reasonable price for 15k service. Extra word word word word word word word word word word. More

by QJC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Rodriguez in service.
Jul 15, 2021 -

Lexus of Roseville responded

Thank you for the five-star review! We're grateful for your support and hope to see you again down the road. - the Lexus of Roseville team

July 14, 2021

The service that I received on this particular visit from start to finish was prompt, courteous and a very stress free experience without any problems. More

by derudomann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Jul 15, 2021 -

Lexus of Roseville responded

It makes our day to hear that our team took such great care of you! Thank you for choosing Lexus of Roseville for your service needs, we hope to welcome you back down the road.

July 13, 2021

Worked with Scott, all via email and messaging outside of a single trip to test drive/purchase vehicle. This was important to me because I live out of area and Roseville is a bit of a drive. Originally conta More

by GARDNER2853
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Silverman, Charlie Hunt
Jul 14, 2021 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with Scott and our team at Lexus of Roseville, and we will certainly pass along your kind words. We hope that you continue to enjoy your newly purchased vehicle!

July 13, 2021

This is the 2nd car I have purchased from Lexus of Roseville in the last few months. They are very easy to work with. I would highly recommend them! More

by rrouth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Senor, Lynn Slater, Tristan Regnani
Jul 13, 2021 -

Lexus of Roseville responded

We are delighted to have you as a returning customer! Thank you for putting your trust in our team here at Lexus of Roseville, it means a lot to hear that you are happy with your experiences. Safe travels in your new cars!

July 13, 2021

it was a very easy and pleasant experience. This is my 4th Lexus with this dealer and I would highly recommend Scott Silverman in their sales department! More

by M. Tonso
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Scott Silverman
Jul 13, 2021 -

Lexus of Roseville responded

Thank you for your continued support! We are delighted we could assist you with your fourth Lexus and we will be sure to let Scott know you appreciate all his hard work. Enjoy the new ride and have a great day! - Lexus of Roseville

July 13, 2021

Easy and Scott was attentive without being overbearing. I was thrilled to get exactly what I was looking for and the paperwork didn’t take forever! More

by CINDY014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Scott Silverman
Jul 13, 2021 -

Lexus of Roseville responded

Cindy - thank you for reviewing Lexus of Roseville! We're delighted to hear that our team worked together to make your visit a success. Drive safe in your new vehicle, and come back again next time!

July 13, 2021

I talked with Paul. He is very helpful and kind enough to help me get the car I wanted. Very good service from other staff too. More

by AMIT.BHALERAO1616
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Hunt
Jul 13, 2021 -

Lexus of Roseville responded

We are thrilled that Paul gave you a five-star experience and made sure you left with a car you love! Thank you for choosing Lexus of Roseville for your purchase, and for taking the time to review our work. Safe travels ahead!

July 12, 2021

This was a great experience! Joe made the process easy and understandable. I felt confident in my purchase and I am looking forward to driving back and forth to work. More

by vettelover97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nazer, Charlie Hunt
Jul 12, 2021 -

Lexus of Roseville responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful purchase experience working with Joe. Drive safely in your new vehicle, and we hope to see you again down the road! - The Lexus of Roseville team

July 12, 2021

The dealership was ok. I felt as if the salesman didn't want to deal with my trade in. I also feel that I should have negotiated my trade in more, but was rushed through the process? Friendly staff, great More

by Sapoverde
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Hunt
Jul 21, 2021 -

Lexus of Roseville responded

Thank you for taking time to post about your experience. We truly value our guests and expect them to receive attentive, personalized service. I apologize if we missed the mark here and appreciate your feedback. If there is anything that I can do to help, please don't hesitate to get in touch. Jay U. - General Manager - 916-472-7422

July 09, 2021

The Service Department is great and always take care of me. Easy drop off and pick up every time. I always go to Tascha Wells because she is fantastic!! More

by telayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natascha Wells
Jul 09, 2021 -

Lexus of Roseville responded

We love to hear from our happy customers! Thank you for leaving Lexus of Roseville a review - we feel lucky to have earned your confidence and support! Come back again soon!

...
75
...