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Lexus of Roseville

Roseville, CA

4.8
1,765 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,765 reviews

July 05, 2021

The service was done professionally and on time. My car was washed very nicely. More

by JIm W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Jul 06, 2021 -

Lexus of Roseville responded

Thank you for your review, Jim! We really appreciate you choosing Lexus of Roseville for your auto service needs.

July 03, 2021

Customer service was excellent & Megan Cribb was great. Pleasant experience. More

by LALASQUILTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Cribb
Jul 06, 2021 -

Lexus of Roseville responded

Thank you for the terrific feedback! We're so glad you enjoyed working with our team, and we're deeply grateful for your business. Come back soon! - your friends at Lexus of Roseville

July 03, 2021

Excellent customer service. Scott Silverman was up front and transparent, even with an unexpected price increase that was caused by a change in Costco's rebate. Dennis was very professional and thorough at More

by KEIMDR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Scott Silverman
Jul 06, 2021 -

Lexus of Roseville responded

For you to say that you had your best car-buying experience at Lexus of Roseville makes our day. Thank you so much for sharing this feedback about working with Scott, Dennis, and our team! We are grateful to have you as a customer and hope that you continue to enjoy your new vehicle.

June 30, 2021

Always keeping me in the loop on what is going on with the car and always friendly and helpful. I was very happy that the manager got my car out when I was late ( I didn’t know service closed at 6) The More

by TAMRABOSTONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley, Matt Anhaiser
Jul 01, 2021 -

Lexus of Roseville responded

We're glad to hear the Lexus of Roseville team could assist with your vehicle maintenance! We sincerely appreciate your support and kind words, and we hope to see you back again down the road!

June 30, 2021

Had appointment with Scott but he dumped me on the kid. Jeremy was great I couldn’t commit to buy and left the dealership. Called back an hour later and came back next day. Never been happier buying a car. More

by MIKE59232000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Scott Silverman, Jeremy Monschau, Mark Elamad
Jul 03, 2021 -

Lexus of Roseville responded

Mike - Thank you for taking time to post a review. I apologize that Scott wasn't available to assist you but am so glad that Jeremy could step in to help with your purchase. Safe driving in your new vehicle! Jay U. - General Sales Manager - 916-472-7422

June 29, 2021

Simple guy, made things very easy. Made me feel comfortable about what i was getting into More

by stephandelagrande
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parr, Joe Nazer
Jun 29, 2021 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a good experience working with our team at Lexus of Roseville, and we hope to see you again sometime!

June 28, 2021

It was a wonderful experience and my vehicle was serviced and ready as promised. I even got a loaner vehicle to use for the day. More

by hao008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rugg
Jun 28, 2021 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Roseville, and if you ever need anything else, don't hesitate to come back and see us again!

June 28, 2021

Yargo Basta and Dennis T. were both great! I have tried to work with a few others but didn’t have the same experience. Working with the two of them was pleasant and I came home with a new car! Thank you! More

by RPHAGURA6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yargo Basta, Dennis Tachera
Jun 28, 2021 -

Lexus of Roseville responded

Thank you for taking the time to review us! We appreciate your support and are so happy Yargo and Dennis were able to send you home in a car that is right for you. Drive safely, and we hope to see you again down the road! - Lexus of Roseville

June 28, 2021

I appreciate everything that was done to correct the previous issues but the seal on the bumper was not cared for. I love Lexus and their customer service but I was let down on this one. Hopefully I wil More

by eml57sbcglobal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Anhaiser
Jul 03, 2021 -

Lexus of Roseville responded

Thank you for taking time to post a review. Customer satisfaction is our highest priority so I would appreciate the chance to speak with you about this situation directly. I'm going to look for your contact information, but please consider giving me a call. Jay U. - General Sales Manager - 916-472-7422

June 28, 2021

Everyone at the Roseville dealership/service is great! I have always had the best experiences with service! More

by SKBNNELSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Marquis
Jun 29, 2021 -

Lexus of Roseville responded

Thank you for the wonderful review and for being a loyal Lexus of Roseville customer! We appreciate your support and hope to see you again soon!

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